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| Section | Weight | Objectives |
|---|---|---|
| Consumer Goods Cloud Overview and Configuration | 15-20% | - Consumer Goods Cloud product overview and key capabilities - Configuration settings and administrative controls - User licensing and permission sets - Consumer Goods Cloud architecture and data model |
| Tasks and Activities Management | 15-20% | - Calendar integration - Activity types and templates - Task completion and tracking - Task creation and assignment |
| Inventory and Stock Management | 15-20% | - Stock replenishment workflows - Inventory tracking features - Product information management - Inventory reconciliation |
| Performance Analytics and Reporting | 15-20% | - Data visibility and sharing settings - KPI tracking and metrics - Pre-built reports and dashboards - Custom report creation |
| Retail Execution | 20-25% | - Store and account management - Check-in and check-out workflows - GPS tracking and location services - Visit planning and scheduling - Route optimization basics |
| Mobile Application Features | 10-15% | - Offline capabilities - Photo capture and attachments - Digital asset access - Consumer Goods Cloud mobile app overview |
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NEW QUESTION # 80
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
Answer: A
Explanation:
To keep track of the inventory of the samples in the field, Alpine can create delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU). A delivery task is a type of action plan task that allows a field rep to deliver products to a retail store. A product SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. By creating delivery tasks and monitoring product SKUs, Alpine can ensure that the distributors have enough samples to distribute and also track how many samples have been delivered to each store. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 81
A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?
Answer: C
NEW QUESTION # 82
Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?
Answer: A
Explanation:
The object where a Consumer Goods Cloud Admin needs to establish the expected value for the planogram metrics is Assessment Indicator Definition. A planogram is a visual representation of how products should be arranged on a shelf. A planogram metric is a measure of how well the actual shelf image matches the expected planogram image. An Assessment Indicator Definition is an object that defines an indicator or metric that can be used to assess the performance or compliance of a retail store or an action plan task. By creating an Assessment Indicator Definition for the planogram metric, such as out of stock, share of shelf, or SKU facings, an admin can establish the expected value for that metric and use it to calculate the actual value based on the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 83
ABC Telecom uses Communications Cloud while its distributors use their own CRM system. ABC Telecom wants to share product catalog information, including technical descriptions of products from ABC Telecom's Communications Cloud. Distributors can then use this information to set up their own CRM product catalog.
What should a Consultant suggest as a starting point for this integration?
Answer: C
Explanation:
In Communications Cloud, the single source of truth for commercial and technical products is the Enterprise Product Catalog (EPC). For external systems-like distributors' CRMs-to consume product specifications, offerings, attributes, technical details, and bundled components, Salesforce provides EPC REST APIs.
These APIs expose:
Product Offerings
Product Specifications
Commercial & technical attributes
Prices (optional depending on configuration)
Relationships and hierarchies
They are designed explicitly for external catalog synchronization, making them the ideal starting point for distributors to pull up-to-date product definitions.
Why others are incorrect:
A (Product2 APIs): Product2 is not used for Communications Cloud catalog; EPC uses Vlocity EPC objects.
B (TMF620): Salesforce EPC is not natively TMF620 compliant. TMF620 requires a mediation layer; using EPC APIs directly is the recommended starting point.
D (getCartProducts): CPQ APIs require a cart context and do not expose full catalog specs.
NEW QUESTION # 84
A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?
Answer: A
Explanation:
Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.
NEW QUESTION # 85
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