Free PDF Quiz Salesforce - Salesforce-Loyalty-Management - Salesforce Loyalty Management Accredited Professional Exam Newest Test Objectives Pdf

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Salesforce Salesforce-Loyalty-Management Exam Syllabus Topics:

Section	Objectives
Member Lifecycle Management	- Tier management and progression rules - Enrollment and member onboarding
Analytics and Reporting	- Loyalty program performance metrics - Reporting dashboards and insights
Earning and Redemption Rules	- Points accrual and earning strategies - Reward redemption processes
Loyalty Management Fundamentals	- Core concepts of loyalty programs - Loyalty program types and structures
Program Setup and Configuration	- Creating loyalty programs in Salesforce - Defining tiers, currencies, and rewards
Loyalty Engagement and Promotions	- Partner and coalition loyalty programs - Campaigns and promotional incentives

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Salesforce Loyalty Management Accredited Professional Exam Sample Questions (Q88-Q93):

NEW QUESTION # 88
For the integration of Loyalty Management and Service Cloud, which two methods should a Technical Consultant use for associating a Loyalty Program Member with a Case?

A. Add the loyalty Program Members' related list on the Case page layout
B. Add the 'Associate Program Member' action on Case page layout
C. Add the 'Create Case' action on the Loyalty Program Member page layout
D. Add the 'Cases' related list on the Loyalty Program Member page layout

Answer: A,D

Explanation:
For integrating Loyalty Management and Service Cloud, a Technical Consultant should use the following methods to associate a Loyalty Program Member with a Case:
Add the Loyalty Program Members' related list on the Case page layout (A): This allows agents to view and access loyalty program member information directly from a Case record.
Add the 'Cases' related list on the Loyalty Program Member page layout (D): This enables the viewing and management of cases related to a specific loyalty program member from their loyalty member record.
These configurations enhance the integration between Loyalty Management and Service Cloud, providing a seamless experience for service agents handling loyalty program members' inquiries and cases.

NEW QUESTION # 89
Using extensive DataProcessing Engine jobs to modify Salesforce data at scale, which two limits should be monitored?

A. Data Pipeline Limits
B. Apex Governor Limits
C. Record Storage Limits
D. Batch Limit in Bulk Api

Answer: A,C

Explanation:
When using extensive Data Processing Engine(DPE) jobs to modify Salesforce data at scale, the two limits that should be monitored are:
* Option A " Record Storage Limits, " as extensive data processing and modification can significantly impact the volume of data stored in Salesforce, potentially reaching storage capacity limits.
* Option C " Data Pipeline Limits, " since DPE jobs involve data processing tasks that may be constrained by the limits of Salesforce ' s data processing capabilities and resources.
Reference: Salesforce documentation on Data Processing Engine and Salesforce limits provides guidance on monitoring and managing storage and processing limits when performing large-scale data operations.

NEW QUESTION # 90
A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?

A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked
D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

Answer: A

NEW QUESTION # 91
In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two

A. Incorporate the 'Transaction Journals' related list on the Contact record
B. Incorporate the 'View Member Profile' component on the Contact record
C. Incorporate the 'Member Summary Embedded Dashboard' on the Contact record
D. Incorporate the Member Service Manager Home Dashboard on the Contact record

Answer: B,C

NEW QUESTION # 92
A loyalty Program would like to set up a new process where a push notification or email will be sent to the client immediately after a voucher is added to their member account within Salesforce Marketing Cloud.
The notification message will require the "first name" and the "membership number" to personalize the message and, a custom object named
"voucher issued" with the necessary data attributes.
Which option for the entry event should be selected as the preferred implementation approach that can meet the requirements with the least amount of development effort?

Answer: A

NEW QUESTION # 93
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