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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Productivity and Collaboration | 10% | - User productivity tools
|
| Topic 2: Data and Analytics Management | 17% | - Data quality and governance
|
| Topic 3: Service and Sales Applications | 10% | - Sales Cloud and Service Cloud configuration
|
| Topic 4: Objects and Applications | 15% | - Data model design
|
| Topic 5: Automation and Process Management | 15% | - Flow and automation tools
|
| Topic 6: Environment Management and Deployment | 7% | - Change sets and deployment tools
|
| Topic 7: Security and Access | 20% | - User management and authentication
|
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NEW QUESTION # 10
Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.
Which three things should the administrator do to resolve this issue?
Choose 3 answers
Answer: A,B,D
Explanation:
To resolve the issue with the Process Builder, the administrator should do the following steps:
* Review the Error Email for the Process Builder and rectify the issues. The error email contains information about what caused the error and how to fix it.
* Deactivate the Process Builder in production. This will prevent further errors from occurring while the administrator fixes the Process Builder.
* Fix the Process Builder in a sandbox and migrate the change to production. This will ensure that the Process Builder is tested and validated before deploying it to production. References: https://help.
salesforce.com/s/articleView?id=sf.flow_troubleshoot_error_email.htm&type=5 https://help.salesforce.
com/s/articleView?id=sf.flow_deploy.htm&type=5
NEW QUESTION # 11
A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors.
What should the administrator do to troubleshoot the issue?
Answer: C
Explanation:
The flow debug option is a tool that allows you to test and troubleshoot your flow by running it in debug mode and inspecting the values of variables and resources at each step. You can also set the debug mode to run as another user and see how the flow behaves for different users with different permissions and settings.
In this case, using the flow debug option and setting the selection to run as another user can help identify why one user is experiencing a flow error while others are not. References: https://help.salesforce.com/s
/articleView?id=sf.flow_debug.htm&type=5
NEW QUESTION # 12
How should an administrator ensure the appropriate number of digits are entered Into the custom encrypted field created to capture credit card numbers on the Opportunity object?
Answer: A
Explanation:
A validation rule is a formula that validates the data entered by a user and prevents the record from being saved if the data does not meet certain criteria. In this case, the administrator can create a validation rule to ensure that the custom encrypted field for credit card numbers has exactly 16 digits. The other options are not applicable for encrypted fields. References: https://help.salesforce.com/s/articleView?id=sf.
fields_about_encrypted_fields.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.validation_rules.
htm&type=5
NEW QUESTION # 13
The security department at AW Computing wants to prevent users from exporting more data than they need.
Included in this request is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII).
Which feature should an administrator recommend to help limit what data is exported?
Answer: C
Explanation:
To limit data exports, especially for sensitive information, Export Data Settings in Salesforce are specifically designed to control user access to export data. These settings allow administrators to restrict who can export data from Salesforce, helping to protect sensitive information like bank accounts and Personal Identifiable Information (PII).
* Export Data Settings:
* Salesforce provides administrators with the ability to manage permissions related to data export functions. This includes restricting access to tools like Data Export, Data Loader, and Report Exports.
* By limiting these permissions, administrators can control which users are allowed to export data, thereby reducing the risk of sensitive data, such as PII, being exported by unauthorized individuals.
* This is particularly useful for ensuring that only designated roles or users can export data, as per the organization's data security policies.
* Specific Use Case for Sensitive Information:
* In a scenario where the focus is on preventing unnecessary access to sensitive information, Export Data Settings directly target the ability to export data and can be customized based on the security needs of the organization.
* By disabling or limiting export permissions for specific profiles or roles, AW Computing can better manage the risk associated with handling sensitive data.
Incorrect options:
* Salesforce Platform Encryption: While it protects sensitive data at rest by encrypting fields and files, it does not control export capabilities or prevent users from exporting data.
* Salesforce Shield: This suite includes event monitoring, encryption, and audit trail features, which enhance security but do not specifically limit export permissions.
* Muted Permission Sets: These are used to restrict permissions in permission set groups but are not designed to manage or limit data export capabilities directly.
In conclusion, Export Data Settings offer the most precise control over data export capabilities in Salesforce, making it the best solution to meet the security department's requirement.
Reference: According to Salesforce documentation, administrators can utilize Export Data Settings to manage and restrict data export permissions across the organization
NEW QUESTION # 14
Northern Trail Outfitters (NTO) is expending into the U.K. While most of NTO's product are the same as in the US. Pricing will vary from product due to shipping and raw material cost differences.
What should the administrator configure for a smooth rollout to the U.K.?
Answer: D
Explanation:
As explained in question 3, a price book is a list of products and their prices for a specific segment of customers or market. By creating a new price book for the U.K product pricing, Northern Trail Outfitters (NTO) can offer different prices for their products in the U.K market due to shipping and raw material cost differences. The price book can also specify which currency is used for the prices, such as pounds or euros.
References: https://help.salesforce.com/s/articleView?id=sf.products_pricebooks_def.htm&type=5
NEW QUESTION # 15
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