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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Data Management and Quality15%- Data import and export
  • 1. NPSP Data Import Tool vs Data Loader
  • 2. Bulk data operations
- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
Solution Design and Implementation20%- Deployment and change management
  • 1. Governance and maintenance best practices
  • 2. Testing and deployment strategies
- Requirements gathering and solution design
  • 1. Aligning NPSP features with nonprofit needs
  • 2. Declarative vs custom development
Fundraising and Donation Management22%- Donation and payment processing
  • 1. Soft credits and matching gifts
  • 2. Payment gateway integration
  • 3. One-time and recurring donations
- Gift management and acknowledgement
  • 1. Donation lifecycle tracking
  • 2. Receipting and acknowledgement processes
Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. LYBUNT, SYBUNT, and giving reports
  • 2. Household and donor analytics
Nonprofit Success Pack Overview and Architecture15%- NPSP core components and data model
  • 1. Household and account models
  • 2. Contact relationships and affiliations
  • 3. NPSP object structure and relationships
- NPSP settings and configuration framework
  • 1. Global settings and customizations
  • 2. Package configuration options
Program and Service Delivery18%- Case management and client services
  • 1. Service delivery tracking
  • 2. Nonprofit Cloud Case Management integration
- Program Management Module (PMM)
  • 1. Participant tracking and outcomes
  • 2. Programs, engagements, and services

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q151-Q156):

NEW QUESTION # 151
A developer needs to create a custom Apex class in the TDTM framework. Which sets of steps should the developer take?

Answer: D

Explanation:
To create a custom Apex class in the TDTM (Table Driven Trigger Management) framework, follow these steps:
Create the Apex Class:
In Salesforce, go to Setup.
Navigate to "Apex Classes" under "Custom Code".
Click "New" and create your custom Apex class.
Ensure the class implements the TDTM framework correctly.
Create the Test Class:
Create a corresponding test class to ensure your Apex class functions as expected.
This is essential for maintaining code coverage and passing Salesforce deployment requirements.
Create a Trigger Handler Record:
Go to the TDTM Trigger Handlers tab.
Create a new Trigger Handler record and link it to your custom Apex class.
Define the order of execution and the object the trigger applies to.
These steps ensure that your custom Apex class is correctly integrated into the TDTM framework, maintaining organized and manageable trigger logic.
Salesforce NPSP Documentation: TDTM Overview
Salesforce Trailhead: Apex Basics & Database


NEW QUESTION # 152
A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?

Answer: B

Explanation:
To categorize donors into Gold, Silver, and Bronze based on the total gift amount for the year, the NPSP Levels feature should be utilized. This feature allows the organization to automatically categorize donors based on specified criteria.
Define Levels in NPSP:
Navigate to NPSP Settings > Levels.
Create three new Levels: Gold, Silver, and Bronze.
For each Level, specify the range of the total gift amount for the year. For example:
Gold: $10,000 and above
Silver: $5,000 to $9,999
Bronze: $1,000 to $4,999
Configure Level Criteria:
Set the criteria for each Level to be based on the "Total Gifts This Year" field.
Ensure the system is tracking the total gifts correctly by verifying the Customizable Rollups settings.
Assign Levels to Donors:
The system will automatically evaluate donors and assign them to the appropriate Level based on their total giving for the year.
This categorization can be used in reports, dashboards, and donor segmentation for targeted communication and recognition.
CertGod Nonprofit Cloud Consultant Guide:


NEW QUESTION # 153
A nonprofit sends direct mail appeals via a third-party mail house. The nonprofit pulls a report from NPSP to send to the mail house with address information for each constituent who should receive an appeal. Some constituents prefer to receive mail at an address other than their primary household address.
How should a consultant access a list of those who do not reside at their household mailing address?

Answer: D

Explanation:
https://powerofus.force.com/s/article/NPSP-Override-the-Default-Address-for-a-Contact To access a list of constituents who do not reside at their household mailing address, you should create a report with the following steps:
Create a New Report:
Navigate to the Reports tab in Salesforce.
Click on "New Report."
Select Report Type:
Choose "Contacts & Accounts" as the report type.
Add Filters:
Add a filter for "Address Override" and set it to "True."
This filter will include only those constituents whose mailing address is overridden to a different address than their primary household address.
Customize Report Columns:
Include relevant columns such as Contact Name, Household Name, and Address details in your report.
Run and Save the Report:
Run the report to ensure it captures the correct data.
Save the report for future use and sharing with the mail house.
By filtering the Contacts and Accounts report for Address Override = True, you can easily access and export a list of constituents who prefer to receive mail at a different address.
Salesforce documentation on creating and customizing reports.
Nonprofit Success Pack (NPSP) documentation on Address Management and Overrides.


NEW QUESTION # 154
A nonprofit client wants to connect directly to other nonprofits using Salesforce who have a very similar business use case.
Which resource is designed for this purpose?

Answer: A

Explanation:
The Power of Us Hub Solution Exchange is designed for nonprofit organizations using Salesforce to connect directly with other nonprofits that have similar business use cases. Here's how to utilize this resource:
Access the Power of Us Hub:
Navigate to the Power of Us Hub (https://powerofus.force.com).
Log in using your Salesforce credentials.
Explore the Solution Exchange:
Go to the "Solution Exchange" section within the Hub.
Browse through various solutions, discussions, and best practices shared by other nonprofits.
Connect with Similar Nonprofits:
Use the search and filter features to find nonprofits with similar use cases.
Participate in discussions, ask questions, and share your experiences.
Utilize Shared Resources:
Access shared resources, templates, and configurations that have been successful for other organizations.
Apply relevant solutions and best practices to your own organization's use case.
The Power of Us Hub Solution Exchange is a valuable resource for collaboration and learning from the experiences of other nonprofits using Salesforce.
"Power of Us Hub Overview" from Salesforce.org: Power of Us Hub
"Using the Solution Exchange" from Salesforce Help: Solution Exchange


NEW QUESTION # 155
A gift officer successfully imported a small list of donors and their donations. The gift officer wants to add these donors to a Campaign from an Opportunities report but the "Add to Campaign" option is not available. The gift officer wants to add donors to a Campaign from a report. What should the consultant recommend?

Answer: A

Explanation:
To add donors to a Campaign from an Opportunities report, the report must include Contact records. The correct approach is to create a report type that includes Contacts, such as the Opportunities with Contact Roles report type.
Creating the Report:
Navigate to the Reports tab and click "New Report."
Select the "Opportunities with Contact Roles" report type. This report type includes both Opportunity and Contact records.
Configuring the Report:
Add the necessary filters to include the desired Opportunities and their related Contacts.
Customize the report to display relevant fields, such as Contact Name and Opportunity Amount.
Adding to Campaign:
Once the report is configured and run, select the Contacts you want to add to the Campaign.
Use the "Add to Campaign" button available in the report to add these Contacts as Campaign Members.
Benefits of This Approach:
Ensures that the Campaign Members are correctly linked to the Opportunity records.
Streamlines the process of managing Campaigns and associated donor information.
Additional Steps:
Ensure that the "Add to Campaign" button is enabled for the report type in Setup if it is not already visible.
CertGod Nonprofit Cloud Consultant study guide: "Create a report type that includes Contacts such as the Opportunities with Contact Roles report type".


NEW QUESTION # 156
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