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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Salesforce Mobile App and Lightning Experience | 6% | - Lightning Experience Features - Navigation and UI Customization - Salesforce Mobile App Configuration |
| Topic 2: Sales Cloud Applications | 10% | - Sales Cloud Features - Account and Contact Management - Products, Price Books, and Quotes - Opportunity Management - Forecasting |
| Topic 3: Service Cloud Applications | 10% | - Cases and Entitlements - Service Cloud Features - Service Contracts - Omni-Channel - Web-to-Case and Email-to-Case |
| Topic 4: Security and Access | 12% | - Object-Level Permissions - Record Access (OWD, Sharing Rules) - Login Hours and IP Ranges - Salesforce Shield - Field-Level Security |
| Topic 5: Activity Management and Chatter | 4% | - Chatter Groups and Feeds - Chatter Best Practices - Tasks and Events |
| Topic 6: User Setup | 8% | - User Licenses - Permission Sets - Profile Configuration - Role Hierarchy - Delegated Authentication - User Creation and Management |
| Topic 7: Workflow and Process Automation | 17% | - Flows (Screen Flows, Autolaunched Flows) - Workflow Rules - Approval Processes - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Process Builder |
| Topic 8: Data Management | 10% | - Data Loader - Data Export - Data Quality Best Practices - Duplicate Rules and Matching Rules - Data Import Wizard |
| Topic 9: Reports and Dashboards | 11% | - Dashboard Components - Joined Reports - Scheduling Reports - Summary Reports and Matrix Reports - Report Builder - Report Types |
| Topic 10: Organization Setup | 4% | - Company Information - Fiscal Year - Currency Management - User Interface - Lightning Experience vs Classic |
| Topic 11: Standard and Custom Objects | 8% | - Custom Object Creation - Standard Object Overview - Roll-up Summary Fields - Object Relationships (Lookup, Master-Detail) |
>> Valid ADM-201 Test Topics <<
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NEW QUESTION # 37
Can the DataLoader access all objects?
Answer: B
NEW QUESTION # 38
Which of the following Email Template cannot be used to send a mass email?
Answer: A
NEW QUESTION # 39
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers
Answer: B,C
Explanation:
Explanation
Page layout and field level security are two factors that determine whether a user can see a new field on a record. To troubleshoot this issue, the administrator should ensure that the page layout for the user's profile has been updated to include the new field and that the field level security of the field for the user profile allows read or edit access. References:
https://help.salesforce.com/s/articleView?id=sf.customize_layoutoverview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_fls.htm&type=5
NEW QUESTION # 40
What is a Dashboard made of?
Answer: A,B,D
NEW QUESTION # 41
The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each account to be notified a month before the account`s support plan expires What should an administrator configure to meet this requirement?
Answer: D
NEW QUESTION # 42
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