Test AP-204 Objectives Pdf - Test AP-204 Result

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Salesforce AP-204 Exam Syllabus Topics:

SectionWeightObjectives
Admin and Configuration12%- Mobile Configuration
- Consumer Goods Cloud Data Model
- User Setup and Permissions
- Reports and Dashboards
Visit Execution23%- Inventory Check and Product Listing
- Promotion Check and Promotion Details
- Order Capture and Order Submission
- Photo Capture and Survey
- Visit Execution Process
- Visit Tasks and Task Types
Store Execution Configuration12%- Configuration of Store Execution Process
- Configuration of Store Survey and Feedback
- Configuration of Planogram Compliance
- Configuration of Assortment Monitoring
Visit Planning and Execution Configuration15%- Configuration of Inventory Checks and Product Listings
- Configuration of Visit Tasks and Task Types
- Configuration of Promotion Checks and Promotion Details
- Configuration of Visit Plans and Visit Plan Targets
- Configuration of Order Capture and Order Submission
- Configuration of Photo Capture and Survey
Store Execution15%- Store Survey and Feedback
- Assortment Monitoring
- Planogram Compliance
- Store Execution Process
Visit Planning23%- Visit Schedule and Frequency
- Visit Planning Process
- Visit Plan and Visit Plan Targets
- Territory Management

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Test AP-204 Result - AP-204 PDF Question

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q72-Q77):

NEW QUESTION # 72
Which Action Plan Type should be selected when creating an Action Plan Template for Consumer Goods Cloud?

Answer: A

Explanation:
For the Agentforce Consumer Goods visit-execution model, the appropriate Action Plan Type is Visit Execution. Action Plan Templates provide reusable collections of activities that field representatives repeatedly perform during visits to retail stores.
Salesforce ' s Consumer Goods data-model training identifies Visit Execution as the Action Plan Type used for Retail Execution templates and Visit as the Target Object. The template can then contain tasks such as inventory checks, planogram checks, promotion checks, asset checks, surveys, order-related activities, and other recurring work.
The Action Plan Template separates reusable task configuration from individual Visit records. Administrators define the common activities once, establish their order and mandatory status, and then associate the template with multiple visits. When the template is applied, Salesforce creates the necessary visit-level tasks so the field representative receives a consistent execution workflow.
This approach is particularly important in consumer goods organizations where representatives may perform essentially the same merchandising, inventory, promotion, order, and compliance activities across hundreds or thousands of stores. Visit Execution provides the action-plan classification aligned with that Retail Execution business process.
Study Guide Topics:Visit Planning - > Action Plan Template - > Visit Execution - > Visit Target Object - > Assessment Tasks


NEW QUESTION # 73
When performing a search in an inventory check task which products are considered for the search?

Answer: A

Explanation:
When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.


NEW QUESTION # 74
Infiwave offers Internet and Voice services to residential customers. In order to provision the services, a technician visits the customer location to install the modem, then provides the modem-related data over the phone, and after capturing the data the request is sent to the fulfillment system. Infiwave has identified that having the technicians provide the data over the phone is error prone.
Which two features should Infiwave use from Industries Order Management to support this functionality and to avoid errors during data capture?

Answer: B,D

Explanation:
Industries Order Management (OM) provides multiple orchestration item types to manage human tasks, system tasks, and external service calls. For field technician data capture, Salesforce recommends manual data capture orchestration items combined with OmniScripts, so technicians enter information directly instead of relaying it verbally-reducing errors and improving data quality.
A Manual Orchestration Item (Option C) creates a human task assigned to a technician and pauses the orchestration until the technician completes the task. This is the exact pattern used when capturing installation details, device identifiers, serial numbers, modem MAC addresses, or activation parameters.
A Push Orchestration Item (Option A) is also applicable when a task must be automatically "pushed" to an external party (like a field technician mobile app). The Push item assigns the work and embeds the OmniScript UI, enabling the technician to directly enter data, ensuring accuracy and eliminating the error-prone phone call process.
Options B and D (Milestone and Callout items) represent automated system tasks and do not support interactive technician data capture.


NEW QUESTION # 75
Which two standard fields on the Retail Store KPI object are required when doing an inventory check?

Answer: B,D

Explanation:
In Retail Store KPIs, you can define the assessment indicator definition that must be captured for a store group. Because the assessment indicator definition is associated with assessment task definition and store groups to stores, Retail Store KPIs are the link between a store and the tasks to be performed at a store. You can also define the expected values of an assessment indicator definition in Retail Store KPIs


NEW QUESTION # 76
A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?

Answer: D

Explanation:
For auditing coolers, a new custom Task Type would be most appropriate, as it allows the creation of a task specifically tailored to the unique requirements of cooler audits.


NEW QUESTION # 77
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