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The Salesforce Certified Experience Cloud Consultant (EX-Con-101) examination is necessary for career advancement, therefore, doing your best to prepare for the Salesforce Certified Experience Cloud Consultant (EX-Con-101) certification exam is essential. To succeed on the Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam, you require a specific Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam environment to practice. But before settling on any one method, you make sure that it addresses their specific concerns about the EX-Con-101 Exam, such as whether or not the platform they are joining will aid them in passing the Salesforce Certified Experience Cloud Consultant (EX-Con-101) exam on the first try, whether or not it will be worthwhile, and will it provide the necessary EX-Con-101 Questions.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Monitoring | 13% | - Implement error handling and logging - Conduct user feedback collection and optimization - Configure Site.com analytics and reporting - Monitor site performance and user engagement |
| Topic 2: Implementation and Integration | 28% | - Implement search functionality and content tagging - Build and configure Experience Builder pages and components - Implement Einstein bots and chat functionality - Configure SSO and authentication providers - Configure email and notification templates - Integrate external systems via APIs and connected apps |
| Topic 3: Change Management and Training | 13% | - Plan and execute change management activities - Define support processes and escalation paths - Develop user adoption strategy and documentation - Create training materials and end-user guides |
| Topic 4: Solution Design and Business Logic | 28% | - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations - Implement security model (profiles, permission sets, sharing rules) - Design Experience Cloud site architecture (themes, templates, branding) - Set up and manage CMS content and files - Design data access and visibility rules |
| Topic 5: Discovery and Scoping | 18% | - Define scope and create solution design - Understand customer business objectives and challenges - Identify key stakeholders and user personas - Assess organizational readiness for digital transformation |
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NEW QUESTION # 27
hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers
Answer: B,C,D
Explanation:
Three bestpractices when configuring self-registration for an Experience Cloud site are A, B, and C. Self- registration is a feature that allows users to create their own accounts on your Experience Cloud site without an invitation. To configure self-registration, you need to assign a default profile for self-registered users, which determines their access level and permissions on your site. A best practice is to assign a cloned standard site profile as the default, which gives you more control over the settings andcustomization of the profile. Another best practice is to use a restrictive default profile to begin with, which limits the access and visibility of self-registered users until they are verified or approved by an administrator. A third best practice is tocreate a separate profile for your self-service site and your partner portal, which allows you to differentiate the access and functionality of different types of users on your sites.
NEW QUESTION # 28
Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to showcase internal resources at the top for its employees, and would like self-help resources to be available for lagged-in customers. UMS wants to exclude employee resources from the layout of the Home page when customers are logged in.
Which functionality should UMS utilize to showcase the Home page in different ways?
Answer: D
Explanation:
This option allows UMS to showcase the Home page in different ways for its employees andcustomers. Page variations are different versions of a page with different layouts, components, and content. UMS can create page variations for the Home page and useaudience targeting to display different variations to different audiences based on user attributes,such as profile or user type3
NEW QUESTION # 29
Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC thatwould allow them to start working with the UC Support team in resolving low-severity B2C customer issues.
How should UC use Experience Cloud to accomplish this goal?
Answer: A
Explanation:
UC should create two separate digital experiences for its different customer segments and employees. This will allow UC to provide different features, content, and branding for each experience, as well as control the access and visibility of records. For example, UC can create a customer service site for B2C customers and employees, where they can view and create cases, access knowledge articles, and chat with agents. UC can also create a partner portal for B2B customers and employees, where they can view and update billing information, access contracts, and work on low-severity B2C customer issues.
NEW QUESTION # 30
Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?
Answer: D
Explanation:
When building an HR help desk app using Experience Cloud, you need to consider some points, such as:
* HR user profile is not only available in Employee Cloud with Employee permission set license. HR user profile is a standard profile that can be used with any user license type that supports Experience Cloud access.
* In order to protect employee privacy, the HR help desk app does not need to be created in a different org than the main org. You can use sharing settings and permissions to control who can access what data in your org.
* In order to leverage organizational structure, the HR help app must be created in the main org. This will allow you to use role hierarchy and public groups to share data based on your org structure.
* HR user profile is not only available in Enterprise and Performance Editions with HR permission set license. HR user profile is available in any edition that supports Experience Cloud.
NEW QUESTION # 31
Cloud Kicks (CK) has built a site using Salesforce Experience Builder. The CTO of CK wants to give customers the ability to log in to the site using their Google credentials. CK also wants to access customers' basic Google profile data when they log in so the company can serve content that matches customers' interests.
Mow should the Experience Cloud consultant implement this?
Answer: C
Explanation:
This option allows CK to use Google as an external identity provider and enable customers to log in to the site using their Google credentials. CK can also access customers' basic profile data, such as name, email, and picture, by specifying the scopes and attributes in the authentication provider settings. CK can also use the authentication provider to configure single sign-on (SSO) and just-in-time (JIT) provisioning for the site.
NEW QUESTION # 32
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