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| Section | Objectives |
|---|---|
| Design intelligent applications with Copilot and natural language | - AI-first application design
|
| Embed agents and AI experiences | - Agent integration
|
| Governance and application lifecycle management | - Responsible AI and ALM
|
| Build intelligent applications on Microsoft Power Platform | - Application development
|
| Implement automation and orchestration | - Process automation
|
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13. Frage
Drag and Drop Question
A company is designing a model-driven app for customer service representatives.
The app must:
- Organize navigation into logical groupings based on business
processes.
- Ensure only required data is included in the app navigation.
You need to configure navigation and table availability.
Which actions should you perform? To answer, move the appropriate actions to the correct requirements. You may use each action once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Antwort:
Begründung:
Explanation:
Box 1: Customize the site map
To organize navigation into logical groupings based on business processes in a model-driven app, you must configure the App's Sitemap by adding Areas, Groups, and Subareas.
Box 2: Add tables to app designer
App Designer Includes Data: Adding tables directly to the app designer makes them part of the app's underlying data model and security scope, but it does not automatically place them in the navigation menu.
Reference:
https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/create-site-map-app
14. Frage
A company is building prompts in Microsoft Copilot Studio to support multiple customer service scenarios.
The company requires prompts to:
- Follow a consistent structure across use cases.
- Be reusable across multiple topics.
- Allow customization for different types of customer requests.
You need to build the prompts.
What should you do?
Antwort: C
Begründung:
To best fulfill your requirements, you should create prompts by selecting templates from the prompt library and customizing them for each scenario.
The Microsoft Copilot Studio Prompt Library provides pre-built, standardized formats specifically designed to enforce a consistent structure. By taking a library-first approach and adding input/output parameters, you can build a modular system where a single base prompt is easily customized and reused across multiple topics.
Incorrect:
[Not A]
Configuring prompt model settings, on the other hand, only dictates the underlying LLM variant (e.g., GPT-4o) and generic runtime attributes, which does not solve for structural logic, reusability, or scenario customization.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/prompt-library
15. Frage
Case Study 1 - Contoso, Ltd
Background
Contoso Ltd. is a global renewable energy provider that operates wind farms and solar installations. The company is modernizing its maintenance and operations platform. The company plans to implement a Microsoft Power Platform solution for the operations team. The implementation will include Microsoft Dataverse, a model-driven app, and Power Automate cloud flows.
The company is building and testing a new model-driven app named Operations. The solution will support operations managers, regional coordinators, and field technicians. The app must integrate with an external cloud-based system that manages onboarding of field technicians.
Contoso Ltd. plans to improve data quality and enforce consistent business logic across the app and automation processes.
Technical environment
Contoso Ltd. has an Identity and Access Management (IDAM) department that manages security.
The company has one Power Platform environment named Production, where all building and configuration take place. Auditing is disabled.
The Production environment has the following security configurations:
- IDAM has a Microsoft Entra security group named Contoso Ltd. QA. This security group will assign all members a Power Apps license.
- IDAM created a Quality Assurance security role that grants read and write access to all custom tables.
- IDAM also created a team named Testers in Dataverse, of a Microsoft Entra group team type.
The team is configured for the Contoso Ltd. QA security group. The Testers team is assigned the Quality Assurance security role.
Microsoft 365 environment
All Contoso Ltd. managers are included in a Microsoft 365 group named Managers. The group is NOT enabled for email.
The company shares a SharePoint list with a key customer: Alpine Ski House. Alpine Ski House staff members can add new maintenance requests, which are then checked and marked as reviewed by Contoso Ltd.
Current issue:
A new QA tester joins Contoso Ltd. The IDAM department adds the new tester to the Contoso Ltd. QA security group. However, the new tester is not listed in the Testers team as a member.
Other applications:
A separate software-as a-service (SaaS) solution named TechCheck manages technician onboarding. The TechCheck solution is set up as follows:
- TechCheck assigns a unique number named Ref to all technicians.
- Users cannot make changes to the TechCheck data model.
- Users cannot use the same TechCheck ref on more than one Technician row.
Automation requirements
Contoso plans to use Power Automate to develop a Maintenance Request Approval flow. The flow must meet the following requirements:
- Create a Maintenance Request row in Dataverse when either of the following occurs:
- An item is added to the SharePoint list by the customer with the Priority property set to High.
- Any item is checked and marked as reviewed by a Contoso Ltd. representative.
- Seek maintenance request approvals from managers through both email and a Microsoft Teams message after they have been reviewed:
- Requests require approval from all managers.
- If one manager rejects the request, approval must not be granted.
- The result of the approval request must be sent to the initial reviewer in an email. The subject line must set the response as either Approve or Reject.
Contoso Ltd. requires the following table logic:
- If a user tries to enter a price greater than the cost on a new Asset row, the row must display an inline error message.
- If a user tries to save changes to a Technician row where the TechCheck ref column is empty, the action must be prevented and a message explaining the action must be displayed.
Any updates made to Technician profiles in TechCheck must be mirrored in Dataverse by using a custom integration. The developers building the integration require an index for performant searches on the Technician table.
Data model and app design
Contoso Ltd. plans to use Dataverse as its central data platform. Log storage must be minimized.
Tables
The following tables are required for data modeling and the app design:
- Assets: Stores information about solar panels and wind turbines
- Maintenance Requests: Tracks issues and maintenance activities. The table must include the following columns:
- Request ID (auto-number)
- External Request Code (text)
- Assigned
- Technician (lookup to Technicians)
- Report (lookup to Maintenance Reports)
- Technician updated (Yes/No)
- Maintenance Reports: Tracks the results of maintenance reports
- Technicians: Stores technician assignment data. The table must include the following columns:
- Full Name (Text)
- Mobile phone number (Text)
- Email (Text)
- Seniority (Choice)
- TechCheck ref (Text)
Data modeling
The data model must provide the following functionality:
- Maintenance Requests must:
- be uniquely identifiable across systems.
- have two inactive statuses, Cancelled and Duplicate.
- If a new option is added to an existing set of options, it must be made available automatically for selection on all columns that use the set.
- A new column named Priority must be added to multiple tables. Users must be able to select only one option from the following set per row:
- Low
- Medium
- High
- Critical
Changes to the Technician column on Maintenance Requests must be tracked for compliance purposes. Rows must include the names of previous and current technicians and the time of the change.
Relationship requirements
- One asset can be related to many maintenance requests. A maintenance request can have many assets.
- A maintenance request can have only zero or one maintenance report.
- Only one Technician can be related to a Maintenance Request at a time.
- When a Maintenance Request is deleted, any Maintenance Reports associated with it must also be deleted, but this action should be prevented if there is value in the Technician lookup.
- When a Maintenance Request is assigned to a different owner, the Maintenance Report associated with it must be reassigned to the new owner as well, but the associated Technician should stay with the current owner.
App design
The Technicians table contains the following public views:
- Senior Technicians
- Junior Technicians
The Senior Technician view must be available through the table list view selector to a set of specific users only.
A tester creates a personal view named Hot Assets on the Assets table. The tester recognizes that the view is useful for the entire testing team. The view must be made accessible to the team.
You need to add the Priority column to the Maintenance Request table. Which column type should you use?
Antwort: B
Begründung:
The most appropriate column type for storing priorities with these specific values is a global choice (or a local choice if the priority list is completely unique to this table). Between the two choice options, a global choice is generally preferred in Dataverse for standard attributes like priority so that the same definition can be reused consistently across multiple tables (e.g., Tasks, Cases, and Projects).
Scenario:
A new column named Priority must be added to multiple tables. Users must be able to select only one option from the following set per row: Low, Medium, High, Critical.
Reference:
https://learn.microsoft.com/en-us/power-apps/maker/data-platform/formula-columns?tabs=type-or-paste
16. Frage
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear on the review screen.
A company uses a model-driven app.
The company must be able to dynamically control how components of the form behave as users interact with it. The solution must modify the form in real time while the user interacts with the interface.
You need to enforce client-side behavior dynamically.
Solution: Use business rules to show inline error messages.
Does the solution meet the goal?
Antwort: A
Begründung:
Correct:
* Use JavaScript to dynamically show and hide columns.
Using JavaScript to dynamically show, hide, or disable columns is an excellent and widely used solution for enforcing client-side behavior in a model-driven app. You achieve this in real time by adding JavaScript web resources and attaching event handlers to the form's OnLoad and OnChange events.
Incorrect:
* Use business rules to show inline error messages.
* Use Power Automate cloud flows to update column values.
Reference:
https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/use-main-form-and-components
17. Frage
A company runs Power Automate cloud flows in production.
You observe many duplicate executions and 401 error codes when you review the flow runs.
You need to resolve the errors.
How should you address each error? To answer, select the appropriate options in the answer area. NOTE:
Each correct selection is worth one point.
Antwort:
Begründung:
Explanation:
401 errors - Reauthenticate connection; Duplicate executions - Enable concurrency control
A 401 response indicates that the connector call is unauthorized, commonly because a connection token expired, credentials changed, consent was revoked, or the connection reference points to an invalid connection. Reauthenticating the connection renews the credential context and is the direct corrective action.
Increasing timeout or changing retry policy cannot convert an unauthorized request into an authorized one.
Duplicate executions require control over simultaneous flow runs. Enabling trigger concurrency control and setting an appropriate degree of parallelism prevents overlapping instances from processing the same event at the same time. The maker should also examine trigger conditions, polling behavior, and idempotency keys, because concurrency control alone cannot correct every duplicate-trigger design. Adding a delay merely shifts execution time, and retry policy addresses transient action failures rather than independent duplicate runs.
After correcting both issues, failed runs should be resubmitted only where the actions are safe to repeat. The Study Guide includes "test and troubleshoot cloud flows." The mappings target the actual failure classes:
restore authentication for 401 errors and govern parallel runs for duplicate execution.
Study Guide reference/topic: "Create cloud flows - Test and troubleshoot cloud flows." AB-410 Study Guide | Microsoft Learn technical reference
18. Frage
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