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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Design | 32% | - Strategic direction and rationale - Value measurement and outcomes - Ethics and value alignment - Context and innovation impact |
| Topic 2: Leveraging Adjacent Roles and Skills | 19% | - Integrating UX and technical perspectives - Working with product and business teams - Leading cross-functional work - Collaboration with architects and designers |
| Topic 3: Tools and Artifacts | 23% | - Documentation and visualization - Strategy mapping and modeling - Decision-making tools - Design frameworks and methods |
| Topic 4: Intangible Deliverables | 26% | - Governance and mindset - Culture and capability building - Change and adoption enablement - Stakeholder alignment |
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NEW QUESTION # 66
Cloud Kicks is launching a new online store and wants to ensure the team follows an ethical decision-making process and that the delivered product does not accrue ethical debt. Which methodology should be suggested?
Answer: A
Explanation:
Consequence Scanning proactively identifies unintended ethical impacts and technical/social debt prior to build. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Here, Consequences Scanning Workshop is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Jobs to be Done Framework focuses attention elsewhere, while Human-Centered Design addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Ethics by Design - Incorporate Ethics by Design Concepts
NEW QUESTION # 67
The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear.
What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative7
Answer: B
Explanation:
The strategy designer should share customer needs and tie them to business goals to build a shared understanding and agreement among business leaders to move forward with the new initiative of creating a new line of sustainable footwear. This helps demonstrate the value and relevance of the initiative, and how it aligns with the business vision and objectives. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/share-customer-needs-and-tie-them-to-business-goals
NEW QUESTION # 68
Cloud Kicks wants to launch a campaign that rewards customer behavior by giving away free merchandise, which key business criteria should be ensured?
Answer: A
Explanation:
Giving away free merchandise impacts profit margins and business unit economics, requiring business Viability validation. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Here, Viability is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Desirability focuses attention elsewhere, while Feasibility addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Salesforce Designer Quick Look
NEW QUESTION # 69
Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?
Answer: A
Explanation:
The strategy designer should create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle, to prepare to measure progress toward the goal of improving the sustainability of the business. This helps identify the environmental touchpoints and opportunities for improvement across the entire customer journey, not just during the use phase. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct-a-journey-mapping-session
NEW QUESTION # 70
Cloud Kicks (CK) is a company of operational excellence. However, CK has a hard time bringing innovative ideas to market, because investing in unproven tactics seems risky to its leaders who are used to making decisions based on metrics. Which approach should a strategy designer take when presenting a new product vision to this group?
Answer: B
Explanation:
De-risking innovation for risk-averse, metric-driven leaders requires framing assumptions as testable hypotheses and gathering quantitative/qualitative data via prototypes. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. A prototype is a learning instrument, not merely a preview of the final interface. The team should use it to test the assumptions that create the greatest risk, gather evidence cheaply, and refine the strategic direction before committing to expensive implementation.
Here, Identify the biggest questions about the product vision and collect data on prototypes. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Conduct a competitive analysis of other products in the same market as the product vision. focuses attention elsewhere, while Run qualitative user research on the product vision and share key feedback with stakeholders. addresses a related concern without providing the same fit to the scenario ' s stated objective.
Study Guide Topics: Value Design
Official Salesforce Reference: Design Strategy Prototyping - Explore Key Prototyping Considerations
NEW QUESTION # 71
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