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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Admin and Configuration | 12% | - Reports and Dashboards - Consumer Goods Cloud Data Model - User Setup and Permissions - Mobile Configuration |
| Topic 2: Store Execution | 15% | - Store Execution Process - Store Survey and Feedback - Assortment Monitoring - Planogram Compliance |
| Topic 3: Visit Planning | 23% | - Visit Plan and Visit Plan Targets - Territory Management - Visit Schedule and Frequency - Visit Planning Process |
| Topic 4: Store Execution Configuration | 12% | - Configuration of Planogram Compliance - Configuration of Assortment Monitoring - Configuration of Store Survey and Feedback - Configuration of Store Execution Process |
| Topic 5: Visit Planning and Execution Configuration | 15% | - Configuration of Photo Capture and Survey - Configuration of Visit Tasks and Task Types - Configuration of Promotion Checks and Promotion Details - Configuration of Visit Plans and Visit Plan Targets - Configuration of Inventory Checks and Product Listings - Configuration of Order Capture and Order Submission |
| Topic 6: Visit Execution | 23% | - Promotion Check and Promotion Details - Visit Tasks and Task Types - Inventory Check and Product Listing - Order Capture and Order Submission - Photo Capture and Survey - Visit Execution Process |
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質問 # 63
For flow based tasks, which two statements are correct?
正解：C、E
解説：
The Retail Execution assessment architecture uses Retail Store KPIs as the configuration basis for Retail Visit KPIs. Salesforce states that when an Action Plan Template is assigned to a Visit, Assessment Tasks are generated from the Assessment Task Definitions and Retail Visit KPI records are created based on the applicable Retail Store KPIs. This preserves the connection between the expected target configured centrally and the actual value captured during a specific visit.
Flows can also be associated with an Action Plan Template to support business-specific store activities.
Salesforce supports flow input parameters named visitId and assessmentTaskId. A flow can accept only visitId, only assessmentTaskId, both parameters, or no parameters depending on the activity being implemented. When the identifiers are used, Salesforce passes the current Visit and Assessment Task context into the flow so that the automation operates on the appropriate execution records.
This model keeps responsibilities clearly separated: Retail Store KPI contains the target context; Retail Visit KPI records the visit-specific assessment result; Assessment Task identifies the executable activity; and Visit establishes the retail engagement within which the task occurs.
Study Guide Topics:Visit Execution - > Flow Tasks - > Retail Store KPI - > Retail Visit KPI - > visitId - > assessmentTaskId
質問 # 64
Universal Shipping (US) uses Communications Cloud and has built multiple OmniScripts and FlexCards to calculate freight charges and provide delivery estimates. They also have a self-service site hosted on a third-party CMS. US wants the same experience on their off-platform site that they have in Salesforce, for their unregistered users.
Which two steps should a Consultant take to meet these requirements?
正解：A、C
解説：
To expose OmniScripts and FlexCards outside Salesforce (third-party CMS), Salesforce supports OmniOut, which packages OmniScripts/FlexCards for external consumption.
Because external users are unregistered, a backend "integration user" must authenticate against Salesforce to get a session token.
✔ A - Required for authentication
✔ C - Use OmniOut for external CMS
Canvas and Lightning Out are not appropriate for OmniStudio components.
Thus A and C are correct.
質問 # 65
Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?
正解：D
解説：
The object where a Consumer Goods Cloud Admin needs to establish the expected value for the planogram metrics is Assessment Indicator Definition. A planogram is a visual representation of how products should be arranged on a shelf. A planogram metric is a measure of how well the actual shelf image matches the expected planogram image. An Assessment Indicator Definition is an object that defines an indicator or metric that can be used to assess the performance or compliance of a retail store or an action plan task. By creating an Assessment Indicator Definition for the planogram metric, such as out of stock, share of shelf, or SKU facings, an admin can establish the expected value for that metric and use it to calculate the actual value based on the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
質問 # 66
Acme Technologies is a Tier-1 provider selling fixed line Internet and TV services. In order to optimize the shipping of modems and set-top boxes (STBs), they are requesting a single call to the shipping fulfillment system, which combines all devices that need to be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage since they have a large customer base.
Which decomposition pattern fits their requirements?
正解：D
質問 # 67
United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?
正解：A
解説：
In Communications Cloud, modifying an existing commercial service to a higher speed tier (or upgraded variant) is handled through the Change of Plan MACD process. Salesforce defines Change of Plan as the out-of-the-box MACD scenario used when an existing active subscription is upgraded, downgraded, or migrated to a different configuration within the same offer family.
High-speed upgrades typically involve the same commercial product family (e.g., "Internet") but with modified attributes such as speed tier, bandwidth profile, SLA level, etc. The Change of Plan MACD:
Reuses the existing asset
Captures the new configuration
Decomposes into new or modified technical actions
Avoids unnecessary disconnect/reconnect cycles
Preserves billing continuity
Minimizes order orchestration overhead
Options B (Disconnect & New Order) and C (Modify Order) are not correct: Disconnect/New Order is used only when replacing an entire product with a materially different offering, not speed upgrades. A Modify Order MACD adjusts non-plan attributes-not plan-tier changes. Option D (Apply Promotion) is irrelevant here.
Thus, Change of Plan is the correct MACD for upgrading customers to high-speed offers.
質問 # 68
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