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SAP C_C4HCX Exam Syllabus Topics:

Section	Objectives
SAP Marketing Cloud	- Customer data and segmentation - Personalization and journey orchestration - Campaign management and orchestration
SAP Sales Cloud & Service Cloud	- Customer service management processes - Sales process automation and CRM capabilities - Omnichannel engagement scenarios
Security and Identity Management	- Data protection and compliance in CX solutions - Authentication and authorization concepts
Integration and Extensibility	- Extensibility options in SAP CX solutions - API management and event-driven architecture - SAP Integration Suite concepts
SAP Customer Experience Architecture	- End-to-end CX architecture principles - SAP CX solution integration landscape - Composable enterprise and CX strategy
SAP Commerce Cloud	- Product content and catalog management - Extension and integration mechanisms - Storefront and personalization concepts

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q33-Q38):

NEW QUESTION # 33
When are product fields created in SAP Emarsys Customer Engagement?

A. During the customer checkout process.
B. When user accounts are registered.
C. When new products are added to the inventory.
D. When specific product packages or add-ons are enabled.

Answer: D

NEW QUESTION # 34
Which automation program types are available in SAP Emarsys Customer Engagement? Note: There are 3 correct answers to this question.

A. Channel Updates
B. Contact
C. Automation Center
D. Interactions
E. Tactics

Answer: C,D,E

NEW QUESTION # 35
Which objects are enabled for MS Teams integration in SAP Sales Cloud?
Note: There are 3 correct answers to this question.

A. Leads
B. Sales Orders
C. Sales Quotes
D. Contracts
E. Opportunities

Answer: A,C,E

NEW QUESTION # 36
You want to automate the build and deployment steps during development.
Which of the following steps are part of a CI/CD pipeline?
Note: There are 2 correct answers to this question.

A. Continuous delivery
B. Continuous integration
C. Continuous automation
D. Continuous inspection

Answer: A,B

NEW QUESTION # 37
Which of the following statements describe SAP Commerce Cloud, composable storefront? Note: There are 2 correct answers to this question.

A. It is a JavaScript storefront for SAP Commerce Cloud.
B. It communicates with the platform only through REST APIs.
C. It is part of the accelerator templates in SAP Commerce Cloud.
D. It is highly coupled with the platform.

Answer: A,B

NEW QUESTION # 38
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