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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement Agentic AI Solutions | 30-35% | - Configure security and compliance settings - Configure AI agents using Microsoft Copilot Studio - Set up agent-to-agent communication - Implement data connections and plugins |
| Topic 2: Design Agentic AI Solutions | 30-35% | - Identify business scenarios for agentic AI - Select appropriate AI models and services - Design multi-agent architectures - Define agent capabilities and boundaries |
| Topic 3: Governance and Best Practices | 10-15% | - Implement data privacy and security controls - Ensure regulatory compliance - Apply responsible AI principles |
| Topic 4: Deploy and Monitor Agentic AI Solutions | 20-25% | - Implement error handling and logging - Optimize agent performance - Publish and deploy agent solutions - Configure monitoring and analytics |
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NEW QUESTION # 53
Drag and Drop Question
A company has a Microsoft Copilot Studio agent that has been in production for three months.
The agent has received positive feedback from users.
You need to identify the number of questions unanswered by the agent and the number of abandoned sessions between the users and the agent.
Which Copilot Studio insights should you use? To answer, drag the appropriate insights to the correct requirements. Each insight may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Generated answer, rate and quality
The number of questions unanswered
In Microsoft Copilot Studio, you can find the number of unanswered questions by navigating to the Analytics page and viewing the Generated answer rate and quality section.
This specific analytics area provides insights into how often the agent successfully generates a response versus when it fails to do so.
Box 2: Conversation outcomes
The number of abandoned sessions between the users and the agent
To find the number of abandoned sessions in a Microsoft Copilot Studio agent's analytics, you can use the Conversation outcomes chart within the Analytics dashboard. This chart specifically tracks and visualizes sessions with an "Abandoned" outcome.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/whats-new
https://learn.microsoft.com/en-us/microsoft-copilot-studio/analytics-improve-agent-effectiveness
NEW QUESTION # 54
A company plans to deploy a Microsoft Foundry agent
You need to recommend an application lifecycle management (ALM) process to ensure that the agent evaluates against baseline accuracy metrics before being deployed. What should you recommend?
Answer: D
Explanation:
When deploying a Microsoft Foundry agent , the platform provides built#in:
* Evaluation pipelines
* Baseline accuracy checks
* Drift monitoring
* Observability dashboards
These features allow you to validate the agent against baseline metrics BEFORE deployment , which is exactly what the question requires.
This is the only option that directly addresses:
* ALM
* Pre#deployment evaluation
* Accuracy validation
* Automated quality gates
NEW QUESTION # 55
Hotspot Question
You need to recommend a Microsoft Power Platform solution for customer support. The solution must include Al capabilities in Microsoft Power Automate and must meet the following requirements:
- Use a centralized workspace for Al models.
- Generate short overviews from large amounts of unstructured text such as case notes or transcripts, without requiring additional training or coding.
What should you include in the recommendation for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 56
A company has an AI solution built by using Microsoft Copilot Studio and Power Platform. The solution is used by the company's sales, marketing, and customer service teams.
You are performing a return on AI investment (ROAI) analysis to evaluate the impact of the solution.
You need to identify which measurable business drivers to include in the analysis.
Which two business drivers should you identify? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answer: A,C
Explanation:
Reducing the average case resolution time is a high-impact, measurable business driver for an AI investment (ROAI) analysis, particularly when implementing Microsoft Copilot Studio and Power Platform for local sales, marketing, and customer service teams.
According to Microsoft and industry research, this metric directly translates to reduced operational costs, increased agent productivity, and higher customer satisfaction.
Increased employee productivity is a primary and highly measurable business driver for an AI investment (ROAI) analysis involving Microsoft Copilot Studio and Power Platform, particularly for sales, marketing, and customer service teams. These tools allow organizations to automate manual tasks, streamline workflows, and enhance content generation, directly resulting in time savings and efficiency gains.
Reference:
https://www.stratospherenetworks.com/blog/tech-talks-reduce-resolution-times-by-40-with-ai-for- customer-service-agents
https://www.microsoft.com/en-in/microsoft-copilot/copilot-101/ai-for-business
NEW QUESTION # 57
A company uses Microsoft Dynamics 365 Finance for accounts payable and customer debt recovery. You are designing an Al finance process that meets the following requirements:
Provides Al-driven details to help staff identify overdue vendor invoices and outstanding balances Helps staff reduce how long it takes to review overdue invoices and payment history You need to recommend which Microsoft Copilot features to include in the design.
What should you recommend for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Vendor overdue invoices and outstanding balances # AI Summaries with Copilot Review overdue invoices and payment history faster # Collections coordinator summary This question combines two different finance-process needs inside Dynamics 365 Finance:
The first requirement is in the accounts payable / vendor context. Staff need AI-driven details to quickly understand overdue vendor invoices and outstanding balances. The best fit is AI Summaries with Copilot, because this feature is intended to surface concise, contextual summaries that help users understand finance records faster without manually opening and reviewing every transaction.
The second requirement is in the customer debt recovery / collections context. Staff need to reduce the time spent reviewing overdue invoices and payment history. The best match here is Collections coordinator summary, because it is specifically aligned to collections work and helps users quickly review the customer's collections status, invoice aging, and payment-related context.
Why the other options are less suitable:
Agent management is administrative and not the feature that provides invoice/balance insights.
The Account Reconciliation agent is more focused on reconciliation tasks than on these specific AP and collections-review needs.
The supplier Communication agent is oriented toward supplier interaction/communication, not primarily summarizing overdue invoice and balance insight for internal review.
Analyze demand plans with Copilot is unrelated to overdue invoices or payment-history review.
NEW QUESTION # 58
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