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| Section | Weight | Objectives |
|---|---|---|
| User Lifecycle Management | 14% | - User provisioning methods - Guest account management - Authentication and access control |
| Fundamentals | 9% | - User roles and responsibilities - Slack paid plan features - Workspace and organization settings and dashboards |
| Security | 15% | - Data protection and retention policies - Audit and monitoring - Security governance and compliance |
| Workspace Administration | 9% | - Workspace creation and approval process - Workspace visibility and configuration - Multi-workspace architecture design |
| Channel and User Group Administration | 28% | - Archiving and deletion policies - Channel types and management - User group creation and administration |
| App Administration | 10% | - Integration management - App installation and configuration - Workflow Builder usage |
| Enabling Slack Success | 15% | - Analytics and usage measurement - Optimization and training - Adoption strategy and best practices |
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NEW QUESTION # 13
You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users, and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)
Answer: B
Explanation:
Slack Enterprise Grid best practices emphasize:
"Assigning the right Workspace Owners and Admins for each workspace is critical for maintaining ease of administration, clear governance, and efficient management of channels, members, and policies." While minimizing multi-workspace channels (A) and considering culture (B) are important, selecting strong admin leadership (D) has the most direct impact on administrative efficiency. Frequent workspace switching (C) does not impact administrative setup directly.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Setup)
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NEW QUESTION # 14
You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)
Answer: B
Explanation:
On the Free plan, to ensure only employees can join automatically and prevent outsiders from signing up:
"Enable sign-up using a specific email domain (such as @company.com) so only people with company email addresses can join the workspace without needing manual invites." Allowing all members to invite (Option A) could allow external people to join, and IdP enforcement (Option C) typically applies to paid plans, not Free.
(Reference: Slack Administration Study Guide - Workspace Access Settings on Free Plans)
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NEW QUESTION # 15
You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?
Answer: B
Explanation:
Slack EMM documentation states:
"After EMM is activated, users must complete the EMM setup within a 72-hour window or they will be automatically signed out from Slack." EMM does not force re-authentication every 72 hours (C). Device OS updates (A) are not mandatory for EMM sign-ins. "Keep users signed in" (D) relates to desktop sessions more than mobile EMM enforcement.
(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Setup Requirements)
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NEW QUESTION # 16
You're an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan.
Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools.
What is the first step you should take to ensure that communications remain compliant for your company?
(Select the best answer.)
Answer: A
Explanation:
Slack compliance best practices state:
"Before configuring Slack for compliance, companies should meet with legal and compliance teams to set internal communication, retention, and monitoring policies tailored to regulatory requirements." Implementing eDiscovery (D) is important later, but setting policies first ensures the correct technology choices. B and C may not align with regulatory needs without first setting clear policies.
(Reference: Slack Administration Study Guide - Compliance and Legal Alignment)
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NEW QUESTION # 17
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)
Answer: C
Explanation:
Slack clearly states:
"If Slack Connect DMs are disabled for your organization, users cannot initiate or receive direct messages from users in external organizations, even if they share Slack Connect channels." Thus, users cannot DM external users if Connect DMs are disabled, regardless of their presence in shared channels. Options A, B, and D incorrectly suggest DMs would still function.
(Reference: Slack Administration Study Guide - Slack Connect Security Settings)
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NEW QUESTION # 18
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