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| Section | Weight | Objectives |
|---|---|---|
| Application Automation | 20% | - Create scheduled jobs - Use Workflow Editor and Flow Designer - Create and manage Business Rules - Configure email notifications - Create and manage Script Includes |
| Security and Restricting Access | 20% | - Manage data privacy - Configure Access Controls (ACLs) - Create and manage roles - Implement application security |
| Application User Interface | 20% | - Create and customize forms - Write server-side scripts - Add and configure fields - Create and configure UI Actions - Write client-side scripts |
| Designing and Creating an Application | 20% | - Determine if an application is a good fit for ServiceNow - Create application modules - Design and create the application data model - Understand and use application scope - Manage application artifacts |
| Managing Applications | 10% | - Maintain application lifecycle - Manage update sets - Deploy applications - Use Studio and IDE |
| Working with External Data | 10% | - Use REST and SOAP web services - Import and export data - Integrate with third-party systems |
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NEW QUESTION # 292
Which platform feature can be used to determine the relationships between field in an Import Set table to field in an existing ServiceNow table?
Answer: D
Explanation:
A transform map determines the relationships between fields displaying in an Import Set table and fields in an existing ServiceNow table, such as the Incidents or Users table.
Reference:
The following platform feature can be used to determine the relationships between fields in an Import Set table to fields in an existing ServiceNow table:
Transform Map. This is a feature that defines the mapping between the fields of an Import Set table and the fields of a target table, such as incident, problem, or user. A transform map also specifies the logic and rules for transforming the imported data, such as coalescing, scripting, or applying data policies.
The following platform features are not used to determine the relationships between fields in an Import Set table to fields in an existing ServiceNow table:
Business Service Management Map. This is a feature that provides a graphical representation of the configuration items (CIs) and their relationships in the Configuration Management Database (CMDB). A Business Service Management Map can be used to visualize the impact of incidents, changes, or problems on the CIs and the services they support.
Data Sources. This is a feature that defines the connection and authentication information for an external data source, such as a file, a JDBC database, or a web service. A data source is used to import data from the external source into an Import Set table.
CI Relationship Builder. This is a feature that creates relationships between CIs in the CMDB based on predefined or custom rules. A CI Relationship Builder can be used to populate the CMDB with the dependencies and connections between the CIs. References: Transform Maps, Business Service Management Map, Data Sources, CI Relationship Builder
NEW QUESTION # 293
Which one of the following is part of the client-side scripting API?
Answer: D
Explanation:
https://developer.servicenow.com/dev.do#!/reference/api/rome/client
The GlideUser object (g_user) is part of the client-side scripting API that provides information about the current user and the user's preferences. It can be used in Client Scripts and UI Policies to customize the user interface based on the user's role, language, time zone, etc. The workflow.scratchpad object is only available in Workflow scripts, which are used to automate processes on the platform. The current and previous objects are only available in server-side scripts, such as Business Rules and Script Includes. The GlideSystem object (gs) is also a server-side object that provides methods for logging, debugging, date and time calculations, etc.
Reference:
[GlideUser object (g_user)]
[Workflow scripts]
[Business Rules]
Script Includes
[GlideSystem object (gs)]
NEW QUESTION # 294
How many applications menus can an application have?
Answer: C
Explanation:
Reference:
An application can have as many application menus as the application design requires. An application menu is a container for application modules, which are links to features or functionalities within an application. Application menus are displayed in the application navigator, which is the left sidebar of the ServiceNow interface. Developers can create and configure application menus using Studio or the Application Menus module. Application menus can have different roles and visibility settings, depending on the intended audience and purpose of the application. Reference: [ServiceNow Docs - Application menus], [ServiceNow Docs - Create an application menu]
NEW QUESTION # 295
(Who can view a module when its Roles field is empty?)
Answer: B
Explanation:
In the Application Navigator, visibility is evaluated at both the application menu level and the module level. A module can specify roles in its Roles field, but when that module Roles field is empty, the module does not add additional role requirements by itself. Instead, the user must still be able to see the application menu that contains the module. That means the effective gate becomes the application menu's access configuration (including any required roles on the application menu). As a result, the module is visible to users who already have access to the application menu, because the module is not restricting access further.
This behavior supports clean navigation design: define broad access at the application menu level, and only add module-level roles when you need to hide specific modules within an otherwise visible application menu.
Options like "snc_internal" or "users with no roles" are not universally correct because module visibility is not determined by those conditions alone. The key rule is: if module Roles is empty, application menu access controls whether users can see the module.
NEW QUESTION # 296
Which of the following are configured in an Email Notification?
a) Who will receive the notification.
b) What content will be in the notification.
c) When to send the notification.
d) How to send the notification.
Answer: B
Explanation:
https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/task/t_CreateANotification.html
NEW QUESTION # 297
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