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| Section | Objectives |
|---|---|
| Topic 1: Program and Academic Operations | - Course and program management
|
| Topic 2: Data Management and Integration | - Data architecture and integration patterns
|
| Topic 3: Reporting and Analytics | - Education Cloud reporting capabilities
|
| Topic 4: Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Topic 5: Student Lifecycle Management | - Recruitment and admissions processes
|
| Topic 6: Student Experience and Engagement | - Student portals and experience design
|
| Topic 7: Security and Access Control | - Role-based access and permissions
|
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NEW QUESTION # 191
Where can a customer find more information on Salesforce open-source and community sprint information?
Answer: C
Explanation:
The customer can find more information on Salesforce open-source and community sprint information on Trailblazer Community. Trailblazer Community is a platform that connects Salesforce customers, partners, employees, and enthusiasts to learn, share, and collaborate on Salesforce topics and projects. Trailblazer Community provides information on Salesforce open-source and community sprint events, such as dates, locations, agendas, or registration links. The customer can also join groups, forums, or blogs related to Salesforce open-source and community sprint topics on Trailblazer Community. Trust.salesforce.com, Partner Community, or AppExchange are not platforms where the customer can find more information on Salesforce open-source and community sprint information. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer-community-basics
https://trailblazercommunitygroups.com/sprints/
NEW QUESTION # 192
An Admissons office is interested in evaluating historical trends of its applicants to get greater insights on its applications yield and melt.
What should the consultant advise?
Answer: C
Explanation:
The consultant should advise to use the Admissions Connect Tableau Accelerator to evaluate historical trends of its applicants and get greater insights on its applications yield and melt for the Admissions office. The Admissions Connect Tableau Accelerator is a tool that provides pre-built dashboards and reports for Admissions Connect users to analyze their data and metrics. The Admissions Connect Tableau Accelerator can help the Admissions office evaluate historical trends of its applicants and get greater insights on its applications yield and melt by using features such as funnel analysis, cohort analysis, or geographic analysis. Leveraging the existing sample reports, creating a custom report type, or using Data Studio to process old data are not ways to evaluate historical trends of its applicants and get greater insights on its applications yield and melt for the Admissions office. Reference:
https://www.salesforce.org/products/admissions-connect/overview/
https://www.salesforce.org/wp-content/uploads/2021/06/Salesforce.org-Admissions-Connect-Tableau-Accelerator.pdf
NEW QUESTION # 193
A consultant is working with a customer who already uses Salesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment.
Which location should the consultant visit to install EDA in the existing environment?
Answer: B
Explanation:
The Salesforce AppExchange is the location that the consultant should visit to install EDA in the existing environment. The Salesforce AppExchange is an online marketplace where customers can find, try, and install apps, components, and packages that extend the functionality of Salesforce. EDA is listed as a free app for education customers on the Salesforce AppExchange. The consultant can use the EDA installer page, which is a web-based tool that allows the consultant to log in to the desired org, validate the pre-install requirements, and install EDA with a few clicks. The EDA installer page can be accessed from the Salesforce AppExchange or from the direct link2.
NEW QUESTION # 194
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?
Answer: A
Explanation:
The consultant should map Salesforce custom objects to EDA objects to prepare for installing EDA into an existing Salesforce org. This means identifying which custom objects in the existing org have similar or equivalent functionality as EDA objects, and mapping their fields and relationships accordingly. This will help the consultant determine which custom objects can be replaced by EDA objects, which custom objects need to be integrated with EDA objects, and which custom objects need to be retained as they are. Choosing a middleware tool to integrate EDA, building applicable API customizations, and exporting all existing Salesforce data are not tasks that the consultant should do to prepare for installing EDA. Reference:
https://powerofus.force.com/s/article/EDA-Migrate
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_Migration_Guide.pdf
NEW QUESTION # 195
The Director of Advising wants to understand what students say are the most common reasons for scheduling advising appointments.
What should the consultant include in a report to meet the requirement?
Answer: C
Explanation:
Understanding Student Advising Reasons:
The Appointment Topic field in advising appointments captures the reasons students schedule these appointments.
This field provides insights into the common topics and concerns addressed during advising sessions.
Reporting on Appointment Topics:
Create a Report: Go to the Reports tab in Salesforce and create a new report based on the advising appointment object.
Add Fields: Include the Appointment Topic field to capture the reasons for the appointments.
Filter Data: Apply filters to include relevant appointment records.
Analyze Results: Use the report to analyze and summarize the most common reasons for advising appointments.
Steps to Create the Report:
Navigate to Reports: Log in to Salesforce and go to the Reports tab.
Create New Report: Select the appropriate report type for advising appointments.
Add Fields: Include the Appointment Topic field.
Run and Save Report: Run the report to view the data and save it for future reference.
Reference:
Salesforce Documentation: Creating Reports and Dashboards
NEW QUESTION # 196
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