700-805 Prüfungsfragen Prüfungsvorbereitungen 2026: Cisco Renewals Manager - Zertifizierungsprüfung Cisco 700-805 in Deutsch Englisch pdf downloaden

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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Customer Success Foundation	10%	- Explain recurring revenue financial implications - Describe recurring revenue financial terms - Define customer experience - Explain the stages of the customer lifecycle
Topic 2: Cisco Tools and Processes	20%	- Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing
Topic 3: Customer Success	10%	- Define customer success - Explain customer journey & IT purchasing models
Topic 4: Business Acumen	30%	- Describe renewal cycle and risk action planning - Interpret key financial terms (e.g., CAPEX, OPEX) - Evaluate products and services to meet customer goals
Topic 5: Roles and Responsibilities	30%	- Describe Renewals Manager role and integration - Explain renewals tasks and success metrics

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Cisco Renewals Manager 700-805 Prüfungsfragen mit Lösungen (Q50-Q55):

50. Frage
What does TPV mean?

A. Telepresence Value
B. Total Partner View
C. Total Product Value
D. Total Partner Value

Antwort: C

51. Frage
An RM observes that renewal preparation is frequently delayed because the Sales, CSM, and Operations teams are unaware of upcoming renewal deadlines until the RM escalates. Which approach should the RM implement to address this misalignment?

A. Request that the Practice Lead formalize renewal ownership in performance plans.
B. Establish a predictable communication rhythm with Sales, CSM, and Operations teams.
C. Present a monthly renewal status report to leadership highlighting at-risk accounts.
D. Assign specific renewal tasks to individual team members using the T-Minus timeline.

Antwort: B

Begründung:
The recurring problem is not merely task ownership; it is systematic communication failure across the renewal ecosystem. If Sales, the CSM, and Operations repeatedly become aware of renewal deadlines only after escalation, the RM should establish a predictable operating cadence that surfaces upcoming renewals, risks, decisions, and required actions before they become urgent.
Cisco's Renewals Manager v2.0 framework emphasizes cross-functional alignment among Sales, Customer Success, Operations, and other stakeholders, with the RM acting as the renewal coordinator. A regular communication rhythm-such as weekly renewal pulse meetings, scheduled T-minus reviews, and structured status updates-creates shared visibility into T-120, T-90, T-60, and T-30 milestones and prevents downstream execution gaps.
Option A is useful once ownership has been established, but assigning tasks alone does not solve the root issue that teams are not consistently aware of timing and pipeline status. Option C is too leadership-focused and reactive; monthly reporting may identify problems after they have already developed. Option D is also unnecessarily escalatory and addresses performance governance rather than day-to-day operational alignment.
A mature renewal practice uses a consistent communication cadence so all stakeholders know what is approaching, who owns the next action, and when that action is due.
Therefore, B is correct.

52. Frage
What is the key implication on-time renewals have for an IT provider company?

A. incentives will be paid
B. no major impact if sales are on plan
C. improved customer satisfaction
D. recurring business is preserved

Antwort: C

53. Frage
A customer indicates their organization is undergoing a budget review and evaluating whether to continue current Cisco licenses. How should this renewal risk be categorized based on early warning indicators?

A. As a technical risk
B. As a commercial risk
C. As an adoption risk
D. As a contractual risk

Antwort: B

Begründung:
This situation should be classified as a commercial risk because the customer's concern is driven by budget availability, spending priorities, and the financial decision to continue the existing licenses. These are commercial considerations rather than technical, contractual, or adoption-related problems.
Cisco's current Renewals Manager v2.0 (700-805) blueprint explicitly requires the RM to categorize renewal risks across four categories: Adoption, Technical, Commercial, and Contractual, based on early-warning indicators. (Cisco Learning Content) A budget review that may affect whether the customer funds the renewal is a classic commercial warning signal because it can influence renewal scope, timing, pricing discussions, and ultimately recurring-revenue retention.
A technical risk would involve issues such as unresolved integrations, performance problems, deployment failures, or other technical barriers. An adoption risk would involve low utilization, failure to activate key features, or inadequate realization of the intended use case. A contractual risk would arise from issues involving contract terms, entitlement structure, expiration alignment, dependencies, or legal/procurement conditions.
Here, there is no evidence of a technical defect, contractual discrepancy, or inadequate adoption. The explicit issue is whether the organization has the financial capacity or willingness to continue funding the Cisco licenses.
The RM should therefore flag this as a commercial risk and coordinate with Sales and the CSM to understand budget constraints, value perception, potential scope alternatives, and mitigation options before the renewal reaches a later T-minus checkpoint.
Therefore, B is correct.

54. Frage
What support should an RM take from the CSM?

A. Communicate new greenfield opportunities.
B. Communicate value and the impact of Cisco solutions.
C. Oversee the closure of contracts.
D. Book customer-service briefings.

Antwort: B

Begründung:
Communicate value and the impact of Cisco solutions to the customer
Help the customer achieve their desired outcomes and realize the full potential of their investment Provide feedback and insights on customer health, satisfaction, and adoption

55. Frage
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