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| Section | Objectives |
|---|---|
| Topic 1: Industry Use Cases and Deployment | - Best practices for Salesforce Industries solutions - OmniStudio deployment and performance considerations |
| Topic 2: Data Tools and Integration | - Integration Procedures and external system interaction - DataRaptor extraction, transformation, and load patterns |
| Topic 3: OmniScripts | - Building guided user interactions with OmniScripts - Conditional logic and dynamic user flows |
| Topic 4: FlexCards | - Data sources and contextual display strategies - Designing and configuring FlexCards |
| Topic 5: OmniStudio Fundamentals | - OmniStudio architecture and components - Use cases for OmniStudio in Salesforce Industries |
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NEW QUESTION # 90
A business has a requirement to display an account and all of the associated contacts on a page.
The number of contacts will vary for each account. For each contact, the page should display first name, last name, email, at phone number with options to edit the contact information or send a message. The primary contact for an a should be highlighted with a blue border. Which two FlexCards features should the consultant recommend to meet these requirements? Choose 2 answers
Answer: B,C
Explanation:
The two FlexCard features that the consultant should recommend to meet these requirements are Datatable and Repeat Block. A Datatable element can display a list of records in a tabular format, with columns for each field and rows for each record. The consultant can use a Datatable element to display the contacts for an account, with options to edit or send a message. A Repeat Block element is a container that can display multiple instances of a FlexCard based on a data source. The consultant can use a Repeat Block element to display a FlexCard for each contact, and use a condition to apply a blue border for the primary contact
NEW QUESTION # 91
A solution architect is working on a digital transformation project for a client. The client has complex business requirements that need to be implemented using Omnistudio tools. The solution architect needs to decide which Omnistudio tool to use. Which Omnistudio tool should the solution architect use to automate the client's business processes and create guided interactions using data from the Salesforce org and external sources?
Answer: A
Explanation:
OmniScripts (D) are designed to automate complex business processes and guide users through interactions using both Salesforce and external data sources.
They can fetch data dynamically, apply business logic, and execute actions such as record updates, API calls, or guided user inputs.
OmniScripts integrate seamlessly with DataRaptors, Integration Procedures, and FlexCards to provide a complete business solution.
NEW QUESTION # 92
A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
* Allow the user to enter contact and address information
* Require the user to enter age, gender, and optionally income bracket
* Compute a discount percentage per product based on the customer data provided
* Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements?
Choose 3 answers
Answer: A,D,E
Explanation:
The correct OmniStudio tools to design a solution that meets these requirements are OmniScript, Calculation Procedures and Matrices, and OmniStudio Action. OmniScript can be used to create a user interface for capturing customer information and displaying suggested products. Calculation Procedures and Matrices can be used to compute the discount percentage per product based on the customer data provided. OmniStudio Action can be used to save the list of suggested products including discounts to Salesforce or an external system. Integration Procedures are not needed for this scenario, as there is no data integration involved.
FlexCard is not relevant for this scenario, as it is used to display contextual data on record pages.
NEW QUESTION # 93
A consultant is designing a solution for a utility company that needs to calculate a customer's monthly energy bill based on usage tier, region-specific rates, and seasonal adjustments. Which combination of tools is most appropriate?
Answer: C
Explanation:
This scenario requires looking up variable values (rates by tier, region, season) via Calculation Matrices, then applying those values in a multi-step numeric calculation via a Calculation Procedure to arrive at the final bill amount--matching the classic Calculation Procedure + Matrix pattern for complex pricing.
NEW QUESTION # 94
Which OmniStudio component would be most appropriate for orchestrating a multi-system process that creates a case in Salesforce, sends data to an external billing system, and returns a confirmation number, all without user interaction?
Answer: C
Explanation:
Integration Procedures are backend-only orchestration tools ideal for chaining multiple actions (DML, REST calls, Apex) across systems without requiring a user interface, making them suitable for automated, multi-system processes.
NEW QUESTION # 95
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