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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Fundamentals | 9% | - Navigate the Slack Admin console - Understand Slack roles and responsibilities - Differentiate between Slack plans and features |
| Topic 2: User Lifecycle Management | 14% | - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management - Handle user onboarding and offboarding - Manage user roles and admin roles |
| Topic 3: Channel & User Group Administration | 28% | - Convert public channels to private channels - Manage default channels and required channels - Implement channel naming conventions and best practices - Configure channel management policies - Manage user groups and channel permissions |
| Topic 4: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace |
| Topic 5: Security | 15% | - Monitor and audit workspace activity - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Manage DLP (Data Loss Prevention) and retention policies - Configure domain and IP restrictions |
| Topic 6: Enabling Slack Success | 15% | - Create help channels for user support - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Promote best practices and user adoption |
| Topic 7: App Administration | 10% | - Configure app permissions and settings - Manage app approvals and app directory - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration |
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NEW QUESTION # 158
You're a Workspace Owner introducing Slack to your organization for the first time.
In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week.
What's the best way to determine the winner?
(Select the best answer.)
Answer: A
Explanation:
Slack's analytics dashboard provides detailed activity metrics per user:
"The Members tab in the analytics dashboard shows the number of messages sent by each member, making it easy to track individual engagement." The Channels tab tracks activity per channel, not per user.
Installing a bot (option B) or exporting messages (option D) would be unnecessary and complex when Slack's native analytics already provide this data.
(Reference: Slack Administration Study Guide - Analytics and Reporting)
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NEW QUESTION # 159
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
Answer: A
Explanation:
Slack encourages using threads to keep conversations organized and prevent clutter in busy channels.
Official Slack documentation says:
"Threads help organize conversations around specific messages, allowing multiple discussions to happen simultaneously within a single channel without causing confusion." While thanking or quick responses (Option B) can also be done in threads, the primary reason for using threads is to manage multiple discussions efficiently.
(Reference: Slack Administration Study Guide - Best Practices for Channel Communication and Threading)
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NEW QUESTION # 160
You're an Org Owner on a Slack Enterprise Grid plan. Due to a legal issue, you need to export all messages and files from a Slack Connect channel.
What is the best way to do this?
(Select the best answer.)
Answer: C
Explanation:
According to the Slack Enterprise Grid documentation:
"Org Owners and Org Admins can use the Discovery API to export messages and files sent by their organization in Slack Connect channels. Messages and files sent by external partners must be requested from the respective organizations." Because Slack Connect involves multiple organizations, each organization retains ownership of its own data.
Thus, you can only export your company's messages/files via the Discovery API; partners must export their own data.
(Reference: Slack Administration Study Guide - Security and Compliance - Discovery API and Slack Connect)
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NEW QUESTION # 161
You're an admin for your company's Slack Enterprise Grid org.
There are now too many social channels in a single workspace, and employees report difficulty finding relevant customer information.
What do you recommend as a next step?
(Select the best answer.)
Answer: C
Explanation:
Slack recommends:
"When social channels overwhelm the workspace and impact findability of work-related content, creating a separate workspace for social and community discussions helps maintain focus and discoverability." Simply deleting channels (B, D) risks damaging community culture. Making channels multi-workspace (A) doesn't solve workspace clutter - it just duplicates visibility.
(Reference: Slack Administration Study Guide - Workspace Design for Scalability and Discoverability)
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NEW QUESTION # 162
You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?
Answer: B
Explanation:
Slack EMM documentation states:
"After EMM is activated, users must complete the EMM setup within a 72-hour window or they will be automatically signed out from Slack." EMM does not force re-authentication every 72 hours (C). Device OS updates (A) are not mandatory for EMM sign-ins. "Keep users signed in" (D) relates to desktop sessions more than mobile EMM enforcement.
(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Setup Requirements)
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NEW QUESTION # 163
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