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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: App Administration | 10% | - Manage integrations and workflows - Configure app permissions and settings - Manage app approvals and app directory - Understand Slack Connect for inter-organization collaboration |
| Topic 2: Fundamentals | 9% | - Navigate the Slack Admin console - Understand Slack roles and responsibilities - Differentiate between Slack plans and features |
| Topic 3: Workspace Administration | 9% | - Manage workspace settings and configurations - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace |
| Topic 4: Channel & User Group Administration | 28% | - Configure channel management policies - Manage default channels and required channels - Convert public channels to private channels - Implement channel naming conventions and best practices - Manage user groups and channel permissions |
| Topic 5: Security | 15% | - Configure domain and IP restrictions - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Monitor and audit workspace activity |
| Topic 6: User Lifecycle Management | 14% | - Manage user roles and admin roles - Handle user onboarding and offboarding - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management |
| Topic 7: Enabling Slack Success | 15% | - Use analytics and reporting to measure engagement - Drive organizational collaboration and productivity - Promote best practices and user adoption - Create help channels for user support |
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NEW QUESTION # 161
Your company wants to add outside consultants onto a project in Slack.
They are not allowed to set up their own Slack workspace, and your company is security-focused.
What is your best course of action?
Answer: B
Explanation:
Slack's recommendation for secure external collaboration is:
"Single-Channel Guests are ideal for providing external users with access to only one channel, maintaining strict control over permissions and access." Multi-Channel Guests (B, C) grant access to multiple channels, which is unnecessary and riskier. Creating a new workspace (A) adds administrative burden and is unnecessary for one project.
(Reference: Slack Administration Study Guide - Managing External Users via Guest Roles)
NEW QUESTION # 162
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
Answer: B,C
Explanation:
Two critical elements in Change Management are understanding user needs and promoting solutions that fit their workflows.
* Running a campaign promoting Slack's mobile app addresses their need for mobility. Slack documentation notes:
"Promoting the Slack mobile app to teams that are highly mobile ensures they remain connected to important communications and workflows."
* Surveying the Sales team will help prioritize relevant integrations and workflows based on real-world challenges they face:
"Understanding end-user pain points is crucial for designing Slack solutions that users find genuinely helpful." Simply installing the Salesforce app without understanding their needs may not be effective, and using threats (option B) is contrary to Slack's recommended adoption strategies.
(Reference: Slack Administration Study Guide - Driving Slack Adoption and Change Management)
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NEW QUESTION # 163
You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)
Answer: B,D
Explanation:
Slack's Enterprise Grid Move Channel guidelines state:
"Before moving a channel, confirm you have admin privileges in both the origin and destination workspaces and ensure that all channel members are members of the destination workspace." Org Owner approval (D) is not necessary unless your organization has custom policies. Exporting channel history (C) is unrelated to the move process. Removing all members (A) is incorrect - you need to maintain membership.
(Reference: Slack Administration Study Guide - Moving Channels Between Workspaces)
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NEW QUESTION # 164
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)
Answer: D
Explanation:
According to Slack Enterprise Grid administration best practices:
"Org-wide channels allow messages to be broadcast to every member of an Enterprise Grid organization, across all current and future workspaces." Creating an org-wide channel ensures that the training communications are visible everywhere, without needing coordination with individual Workspace Admins or external partners. Multi-workspace channels (B) are helpful but only span selected workspaces, not automatic inclusion in all future workspaces.
(Reference: Slack Administration Study Guide - Org-wide Channels)
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NEW QUESTION # 165
You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit.
Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company.
What is the most efficient way for the CPO to accomplish this?
(Select the best answer.)
Answer: C
Explanation:
Slack Clips are recommended for asynchronous communication:
"Slack Clips allow users to record video, screen shares, and voice messages directly in Slack, which teammates can view at their convenience." Starting a Huddle (C) is synchronous and not asynchronous. Recording outside Slack (B) and importing is less efficient. Public channels limited to specific workspaces (D) won't reach the entire org unless users join manually.
(Reference: Slack Administration Study Guide - Using Clips for Asynchronous Communication)
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NEW QUESTION # 166
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