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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Topic 1: Developing People and Teams	- Team Dynamics 1. Collaboration Techniques 2. Conflict Resolution 3. Team Coaching - Facilitation Skills 1. Workshop Facilitation 2. Decision-Making Support
Topic 2: Supporting Organizational Change	- Agile Transformation 1. Organizational Impediments 2. Change Management - Scaling Scrum 1. Multi-Team Collaboration 2. Organizational Agility
Topic 3: Scrum Master Responsibilities	- Serving the Scrum Team 1. Supporting Product Owners 2. Facilitating Scrum Events 3. Coaching Developers - Servant Leadership 1. Removing Impediments 2. Continuous Improvement 3. Enabling Self-Management
Topic 4: Scrum Theory and Principles	- Empiricism 1. Transparency 2. Adaptation 3. Inspection - Scrum Values 1. Respect 2. Courage 3. Openness 4. Focus 5. Commitment
Topic 5: Managing Products with Agility	- Product Backlog Management 1. Value Optimization 2. Ordering and Refinement - Stakeholder Collaboration 1. Feedback Loops 2. Expectation Management

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q258-Q263):

NEW QUESTION # 258
By the end of the Sprint, a Product Backlog item in the Sprint Backlog does not meet the team's Definition of Done.
What two things should happen with the item? (Choose two.)

A. Estimate the remaining work needed to make it 'done' and add it to the Product Backlog for the Product Owner to decide what to do with it.
B. Split the item and add the estimation of the completed work to the current Sprint so not to impact the velocity and add the 'undone' work to the next Sprint.
C. Do not include the item in the Increment for the Sprint.
D. It will be inspected at the Sprint Review and if it is acceptable by the stakeholders then include it in the Increment.

Answer: A,C

Explanation:
At the end of a Sprint, the new Increment must be 'Done', which means it must be in useable condition and meet the Scrum Team's definition of 'Done'. Scrum Team members must have a shared understanding of what it means for work to be complete, to ensure transparency. This is the Definition of Done for the Scrum Team and it is used to assess when work is complete on the product Increment.

NEW QUESTION # 259
Steven is a Scrum Master of a Scrum Team that is new to Scrum. At the halfway point of the Sprint, the Product Owner comes to Steven telling him that he is concerned the Development Team will not be able to complete the entire Sprint Backlog by the end of the Sprint.
What should Steven do in this situation?

A. Advise the Product Owner that the Development Team owns the Sprint Backlog and it is up to them to meet their commitments. No one tells the Development Team how to turn Product Backlog into Increments of potentially releasable functionality.
B. Motivate the Development Team to meet their commitment to the Product Owner.
C. Add more people to the Development Team to meet the Product Owner's expectations.
D. Coach the Product Owner that with complex software development, you cannot promise the entire scope that was forecast during Sprint Planning. As more is learned during the Sprint, work may emerge that affects the Sprint Backlog.

Answer: D

Explanation:
Scrum is founded on empirical process control theory, or empiricism. Empiricism asserts that knowledge comes from experience and making decisions based on what is known. The Sprint Backlog is a forecast by the Development Team about what functionality will be in the next Increment and the work needed to deliver that functionality into a `Done' Increment. The Development Team modifies the Sprint Backlog throughout the Sprint, and the Sprint Backlog emerges during the Sprint. This emergence occurs as the Development Team works through the plan and learns more about the work needed to achieve the Sprint Goal.
Why C is incorrect:
a) The Dev Team does not commit to finishing all items in the Sprint Backlog. Committing to completing all items would be fixed scope and fixed time leaving no room to adapt. They commit to the Sprint Goal and doing the right thing.
b) It's also incorrect for the PO to focus on completing the entire Sprint Backlog. Finishing everything should not be his main focus. Having a shippable increment that meets the Sprint Goal is more important than trying to finish everything. The advice in option C is equivalent to "Don't worry, they'll get everything done." but because of the complex domain, you cannot guarantee everything will get done.

NEW QUESTION # 260
What is the most appropriate action for the Scrum Master to take if the Product Owner is having difficulties managing the Product Backlog?

A. Offer the Product Owner help in understanding that the goal of ordering the Product Backlog is to maximize the flow of value.
B. Delay the Sprint in order for the Product Owner to have enough time to prioritize the Product Backlog.
C. Have the Development Team order the work instead of the Product Owner.
D. Delegate the work to the Assistant Product Owner.
E. Have the Product Owner order the items based on size, having the Development Team work on the smallest items first.

Answer: A

Explanation:
The Product Owner's primary concern is the flow of value reflected in the ordering of the Product Backlog.

NEW QUESTION # 261
What are two ways in which technical debt relates to velocity? (Choose the best two answers)

A. Adding technical debt items to the Product Backlog to get estimated and added to your velocity forecasts can guarantee predictability.
B. Velocity may unexpectedly drop when the Developers run into technical debt while attempting to complete new Product Backlog items.
C. They are not related, technical debt should be resolved by the support or operations department, not by the Developers.
D. Developers can artificially increase velocity by incurring technical debt.

Answer: B,D

Explanation:
This is a true statement, as some Developers may choose to take shortcuts or compromise on quality in order to deliver more work in a Sprint. However, this is not a sustainable or ethical practice, as it will create more problems and costs in the future. The Scrum Master can help the Developers to avoid this temptation and focus on delivering value and quality instead.
This is a true statement, as technical debt can act as a drag on the productivity and progress of the Developers. Technical debt can make the work more difficult, complex, or risky, and may require more time and effort to fix or refactor. The Scrum Master can help the Developers to identify and manage technical debt, and communicate its impact to the Product Owner and the stakeholders.

NEW QUESTION # 262
What should a Development Team do with non-functional requirements?

A. They will be addressed in the Integration Sprints.
B. Assign them to the technical leads on the team.
C. Add them to a separate non-functional requirements list.
D. Ensure they are addressed in every Increment.

Answer: D

Explanation:
Non-functional requirements should be worked on alongside functional development.

NEW QUESTION # 263
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