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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Workspace Administration	9%	- Multi-workspace architecture design - Workspace visibility and configuration - Workspace creation and approval process
App Administration	10%	- Integration management - App installation and configuration - Workflow Builder usage
User Lifecycle Management	14%	- Authentication and access control - User provisioning methods - Guest account management
Security	15%	- Audit and monitoring - Data protection and retention policies - Security governance and compliance
Enabling Slack Success	15%	- Adoption strategy and best practices - Analytics and usage measurement - Optimization and training
Channel and User Group Administration	28%	- User group creation and administration - Archiving and deletion policies - Channel types and management
Fundamentals	9%	- User roles and responsibilities - Slack paid plan features - Workspace and organization settings and dashboards

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Echte und neueste Slack-Admn-201 Fragen und Antworten der Salesforce Slack-Admn-201 Zertifizierungsprüfung

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Salesforce Certified Slack Administrator Slack-Admn-201 Prüfungsfragen mit Lösungen (Q95-Q100):

95. Frage
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

A. Single-channel Guest with deactivation time in six months
B. Member with deactivation time in six months
C. Member with no deactivation time
D. Multi-channel Guest with deactivation time in six months

Antwort: D

Begründung:
Since Preethi needs access to multiple channels but only for a limited time:
"A Multi-channel Guest is the best choice when someone needs access to more than one channel but does not need full member access across the workspace. You can also set an expiration date for their access." Single-channel Guest would be too limiting, and full Member access would provide more access than necessary, posing a security risk.
(Reference: Slack Administration Study Guide - Managing Guest Access)
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96. Frage
You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users, and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)

A. Ensure users can frequently and easily switch between workspaces throughout the day.
B. Identify an appropriate set of Workspace Owners and Admins for each workspace.
C. Minimize the number of multi-workspace channels to administer.
D. Take into account the cultural dynamics within the company.

Antwort: B

Begründung:
Slack Enterprise Grid best practices emphasize:
"Assigning the right Workspace Owners and Admins for each workspace is critical for maintaining ease of administration, clear governance, and efficient management of channels, members, and policies." While minimizing multi-workspace channels (A) and considering culture (B) are important, selecting strong admin leadership (D) has the most direct impact on administrative efficiency. Frequent workspace switching (C) does not impact administrative setup directly.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Setup)
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97. Frage
What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

A. A specific date and time.
B. A keyword is used in a message.
C. A new member joins the workspace.
D. A new member joins a channel.
E. A new channel is created.

Antwort: A,D

Begründung:
Workflow Builder allows launching workflows based on specific triggers. Slack officially states:
"Supported triggers include when a new member joins a channel and at a scheduled date and time." Keyword usage (A) is not currently a native trigger without a custom app. New channel creation (B) is not a trigger. New member joining a workspace (D) by itself is not a trigger unless tied to joining a specific channel.
(Reference: Slack Administration Study Guide - Workflow Builder Triggers)
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98. Frage
Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.
Where should Lydia go to allow these individuals to start inviting guests on Slack?

A. Workspace Settings
B. Organization Policies
C. Workspace Invitations page
D. Workspace Transfer Ownership page

Antwort: B

Begründung:
In Enterprise Grid, to manage who can invite guests:
"Org Admins can configure organization-wide policies that set permissions for inviting external users, including granting specific non-admin users the ability to invite guests." This is handled under Organization Policies, not through workspace-specific settings or ownership transfer.
(Reference: Slack Administration Study Guide - User Management and Org Policies)
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99. Frage
You're a Support Agent on the admin team for your Slack Enterprise Grid workspace.
An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership.
How should you respond?

A. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
B. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).
C. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
D. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.

Antwort: A

Begründung:
Slack recommends for external collaborations:
"Slack Connect channels are the preferred method to collaborate securely with external organizations instead of bringing external users into your workspace as full members or guests." Inviting 15 external users as Multi-Channel Guests (C) is less scalable and harder to manage. Adding them to the IdP (B) is unnecessary and risky for external contractors. Creating a new workspace (D) would complicate governance.
(Reference: Slack Administration Study Guide - Slack Connect Collaboration Best Practices)

100. Frage
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