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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Integration Architect |
| Exam Number: | Plat-Arch-204 |
| Available Languages: | English, Japanese |
| Certificate Validity Period: | 2 years |
| Exam Format: | Scenario-based, Multiple-choice, Multiple-select |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Application Architect Salesforce Certified Technical Architect |
| Passing Score: | 67% |
| Real Exam Qty: | 60-65 |
| Exam Price: | USD 400 (initial), USD 200 (retake) |
| Recommended Training: | Salesforce Integration Architecture Course Architect Journey: Integration Architecture |
| Exam Registration: | Pearson VUE Kryterion Webassessor |
| Sample Questions: | Salesforce Plat-Arch-204 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended: 3–4 years Salesforce platform experience, 1–2 years integration experience, knowledge of APIs, web services and enterprise patterns |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-integration-arch---Plat-Arch-204 |
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117. Frage
When a user clicks "Check Preferences" as part of a Lightning flow, preferences from an externally hosted RESTful service are to be checked in real time. The service has OpenAPI 2.0 definitions. Which integration pattern and mechanism should be selected?
Antwort: B
Begründung:
This scenario describes a classic Request and Reply pattern where a user action in the UI requires an immediate, synchronous response from an external system to determine the next step in a business process (the Flow).
The requirement specifies that an OpenAPI 2.0 (Swagger) definition is available. For an Integration Architect, this is a prime use case for External Services. External Services allow you to import an OpenAPI schema and automatically generate "Invocable Actions" that can be used directly in Flow Builder without writing a single line of Apex code.
Why this is the best fit:
Low Code: It fulfills the requirement purely through declarative configuration, which reduces maintenance and development costs.
Real-Time: It performs a synchronous HTTP callout and waits for the Boolean/String values to be returned to the Flow variables.
Type Safety: Because it uses the OpenAPI definition, Salesforce understands the data types (Boolean/String) natively.
Option A (Data Virtualization) is more suitable for viewing and searching large external datasets as if they were records; it is over-engineered for a simple "check status" function. Option C (Remote Call-In) is the inverse of the requirement; it refers to an external system calling into Salesforce. By using Enhanced External Services, the architect provides a scalable, declarative solution that perfectly aligns with modern Salesforce development best practices for real-time external system interaction.
118. Frage
Salesforce is considered to be the system of record for the customer. UC plans on using middleware to integrate Salesforce with external systems (ERP, ticketing, data lake). UC has a requirement to update the proper external system with record changes in Salesforce and vice versa. Which solution should an integration architect recommend?
Antwort: B
Begründung:
In a multi-system landscape, maintaining data synchronization requires a robust Identity Mapping strategy. The standard Salesforce architectural recommendation is to use External ID fields to store the unique identifiers from each secondary system.
By storing the ERP ID, Ticketing ID, and Data Lake ID as External IDs in Salesforce, the middleware can perform upsert operations without needing to first query Salesforce for its internal ID. This reduces the number of API calls and simplifies the integration logic. Conversely, when Salesforce pushes a change to the ERP, it sends the stored ERP ID, allowing the ERP to instantly identify the correct target record.
Option B (Caching at the middleware) is a high-maintenance "anti-pattern" that introduces a new point of failure if the cache goes out of sync with the actual systems. Option C (Change Data Capture) is a mechanism for notifying systems of changes, but it does not solve the underlying identity mapping problem. Using External IDs creates a stable, searchable, and performant cross-reference that is the backbone of any successful "hub-and-spoke" integration architecture.
119. Frage
An enterprise customer is implementing Salesforce for Case Management. Based on the landscape (Email, Order Management, Data Warehouse, Case Management), what should the integration architect evaluate?
Antwort: A
Begründung:
The evaluation of an integration landscape is a process of rationalization. The goal is to identify which legacy systems Salesforce will replace (System Retirement) and which systems it must coexist with (Integration).
In this scenario, Salesforce is being implemented for Case Management. Salesforce Service Cloud is the industry leader for this specific function. Therefore, the legacy Case Management System should be retired. Any architecture that suggests "integrating" Salesforce with the legacy Case Management system (Options A and B) is creating a redundant and complex "dual-master" scenario that increases technical debt.
To provide a successful support experience, Salesforce needs to be the central "Engagement Layer," which requires integration with the remaining ecosystem:
Email Management System: To support "Email-to-Case" and ensure all customer communications are captured within the Salesforce Case record.
Order Management System (OMS): Support agents often need to verify purchase history or shipping status to resolve a case. A "Data Virtualization" or "Request-Reply" integration with the OMS is vital.
Data Warehouse: For long-term historical reporting and cross-functional analytics, Salesforce must push case data to the enterprise Data Warehouse.
By evaluating the integration with the Data Warehouse, Order Management, and Email Management systems, the architect ensures that Salesforce is enriched with the context it needs to resolve cases while simultaneously retiring the redundant legacy support system.
120. Frage
A media company recently implemented an IAM system supporting SAML and OpenId. The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud. Which requirement should Salesforce Community Cloud support for self-registration and SSO?
Antwort: C
Begründung:
To provide "instant access" for new customers via an external IAM system using SAML, Salesforce provides a declarative feature called Just-in-Time (JIT) provisioning.
When a customer attempts to log in to the Community (Experience Cloud) through the IAM system, the IAM system (acting as the Identity Provider) sends a SAML assertion to Salesforce. If JIT provisioning is enabled, Salesforce parses the user information contained in that assertion-such as name, email, and federation ID. If a corresponding User record does not exist, Salesforce automatically creates one on-the-fly and then logs the user in. This eliminates the need for a manual registration step or pre-provisioning accounts.
Option A is slightly incorrect because Registration Handlers are specifically associated with Authentication Providers (which use OpenID Connect/OAuth), not SAML SSO. Option C is incorrect because JIT provisioning is a feature of SAML, while Authentication Providers use the Registration Handler class to achieve the same result. For a "self-service" scenario where speed to market and standard protocols are key, SAML SSO with JIT provisioning is the architect's primary choice for automating user management and providing a seamless single-entry point for subscribers.
121. Frage
A new Salesforce program requires data updates between internal systems and Salesforce. Which relevant detail should an integration architect seek to solve for integration architecture needs?
Antwort: A
Begründung:
In the "Discovery" phase of integration architecture, the architect must translate abstract business needs into technical requirements. The most critical variables that define the Integration Pattern are Timing and Volume.
An architect cannot choose between the REST API, Streaming API, Bulk API, or Outbound Messaging without knowing:
Latency Requirements: Does the business need the update in 200 milliseconds (Synchronous), 2 minutes (Near Real-Time), or 24 hours (Batch)?
Frequency: Is the data updated every time a user clicks a button, or once at the end of the day?
Volume: Are we moving 10 records at a time or 10 million?
Option A focuses on UI/UX and licensing, which are project management concerns. Option B focuses on resource allocation and governance. While important for the project, they do not inform the technical design of the data flow.
By specifically seeking out Timing aspects (Synchronous vs. Asynchronous) and Update Frequency, the architect can apply the Salesforce Integration Decision Matrix. For instance, a "Real-time" requirement for small volumes leads to a Request-Reply pattern via Apex Callouts. A "Nightly" requirement for large volumes leads to a Batch Data Synchronization pattern via the Bulk API. Identifying these "Non-Functional Requirements" (NFRs) early is the only way to ensure the architecture is scalable and stays within platform governor limits.
122. Frage
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