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To become a certified Microsoft Dynamics 365 Field Service Functional Consultant, you must pass the MB-240 Exam. Microsoft Dynamics 365 Field Service Functional Consultant certification demonstrates your expertise in field service management and your ability to configure, customize, and deploy the Field Service application to meet the needs of your organization.

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Microsoft MB-240 exam consists of multiple-choice questions that test the candidate's knowledge of various aspects of the Dynamics 365 Field Service solution. MB-240 exam covers topics such as work order management, inventory management, service agreements, and billing. MB-240 Exam also includes questions related to the integration of Dynamics 365 Field Service with other Microsoft products, such as Power Apps and Power BI.

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q121-Q126):

NEW QUESTION # 121
A dispatcher in Indianapolis. Indiana receives an emergency service call on July 4 and assigns the booking to a third-party contractor, attaching the emergency SLA. The contractor receives notification of the work order and travels from his home to the job site, arriving 3.5 hours after the work was assigned.
The contractor works for 2 hours, installing 2 new identical chillers, which need to be added to the customer's annual maintenance agreement. The contractor fills in product usage and notes, gets the client's signature, and then changes the booking status to Completed A back office employee needs to look at the work order to ensure accuracy, then change the status to Posted.
When performing a quality check, what will the back office employee expect to see as a result of this service call? To answer, drag the appropriate record type to the correct statement. Each record type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.

Answer:

Explanation:

Explanation:
A white paper with black text Description automatically generated


NEW QUESTION # 122
You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.
You notice the Schedule Assistant always sets the Default Radius to 25 KM.
You need to have the schedule assistant Default Radius set to 50 Miles.
Which two options should you choose? Each correct answer presents a complete solution.

Answer: A,C


NEW QUESTION # 123
You are installing the Microsoft Dynamics 365 Field Service mobile app for a customer.
You need to highlight the features that are available on the mobile app to the customer.
Which three features are available? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Answer: A,D,E


NEW QUESTION # 124
Drag and Drop Question
A customer experience manager wants to send unique portal links to each of their customers by email.
You need to enable an existing Microsoft Power Automate flow to send emails with unique links.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 125
You need to create a purchase order for a thermal overload cooling fan for a refrigeration unit on the shop floor.
After creating a purchase order, what are the five steps, in sequence, for completing the order and receivingthe products? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation


NEW QUESTION # 126
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