Energy-and-Utilities-Cloud日本語版試験勉強法 & Energy-and-Utilities-Cloudトレーニング費用

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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Section	Objectives
Topic 1: Metering, Billing, and Consumption	- Billing processes and workflows - Usage and meter data concepts
Topic 2: Asset, Field, and Work Management	- Field service and work order management - Asset lifecycle and maintenance
Topic 3: Integration and Industry Solutions	- Integration with Salesforce ecosystem - Utilities industry solution patterns
Topic 4: Customer and Service Management	- Customer lifecycle management - Service operations and case handling
Topic 5: Data Model and Architecture	- Customer and account data structure - Utilities industry data objects
Topic 6: Energy & Utilities Cloud Overview	- Industry use cases and positioning - Core platform capabilities

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Salesforce Energy and Utilities Cloud Accredited Professional Exam 認定 Energy-and-Utilities-Cloud 試験問題 (Q45-Q50):

質問 # 45
Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

A. Metadata API
B. Streaming data API
C. Omnichannel data access
D. SSO data access

正解：C

解説：
Salesforce Energy and Utilities Cloud provides a comprehensive, unified view of utility customer interactions across multiple channels, facilitating seamless service and support. The digital interaction platform, by leveraging omnichannel data access, enables utilities to offer their customers a consistent experience whether they ' re accessing information online, through mobile applications, or via internal console applications. This approach ensures that all data access methods are integrated and provide a unified experience, reflecting Salesforce ' s commitment to creating connected customer experiences across various touchpoints. References
= Salesforce Energy and Utilities Cloud documentation emphasizes the importance of creating a connected and seamless customer experience across different channels and platforms, which is achieved through omnichannel data access. This can be further explored in the Salesforce Energy and Utilities Cloud guide and the Salesforce Omnichannel features documentation: https://www.salesforce.com/products/industries/energy- and-utilities/overview/

質問 # 46
Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?
Choose 2 answers

A. A high-level object map of the entities and fields used by the billing system
B. Technical connection details for the billing system
C. Project team roles and responsibilities
D. A decision on the tool or technology that will be used for migrating the data (ETL)
E. Understanding of the Energy and Utilities customer data model

正解：A、E

質問 # 47
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

A. A Pricing Plan Entry, with type as Price and charge type as Recurring
B. A Pricing Variable, with type as Price and charge type as Recurring
C. A Price List Entry, with amount as $60. currency as USD and charge type as Recurring
D. A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring

正解：A、C

解説：
When defining the pricing for a new subscription service with Industries CPQ, it's essential to create a Price List Entry that specifies the price, currency, and charge type. For a subscription service priced at USD $60 monthly, the Price List Entry should have an amount set to $60, the currency specified as USD, and the charge type categorized as Recurring. This approach ensures that the pricing metadata accurately reflects the subscription nature of the service, facilitating correct billing and revenue recognition. Reference = Salesforce Industries CPQ documentation provides detailed guidelines on setting up pricing for various types of products and services, including recurring subscription services. This includes creating and managing Price List Entries to define pricing terms: https://help.salesforce.com/articleView?id=cpq_create_price_list.htm&type=5

質問 # 48
An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?

A. Industries CPQ: Opportunity, Quote, and Order Management
B. Platform: Flaws, Visual Force, Lightning Components, and Apex
C. Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages
D. OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures

正解：D

質問 # 49
An energy company wants to calculate the estimated monthly amount a customer needs to pay.
How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?

A. Using onetime price
B. Using a subscription pricing plan
C. Using usage price
D. Using monthly recurring price

正解：C

解説：
To calculate the estimated monthly amount a customer needs to pay for their commodity usage, configuring Energy and Utilities Cloud CPQ to use usage-based pricing is the most appropriate approach. This method allows for the calculation of charges based on the actual consumption of the commodity, which can vary from month to month. Usage-based pricing provides the flexibility to accurately reflect a customer's consumption patterns in their billing, offering a transparent and fair pricing model that aligns with the variable nature of commodity usage. Reference = Salesforce Industries CPQ documentation details how to configure and use usage-based pricing, emphasizing its suitability for industries where consumption can vary significantly, such as energy and utilities: https://help.salesforce.com/articleView?id=cpq_usage_based_pricing.htm&type=5

質問 # 50
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ご存じのように、私たちのEnergy-and-Utilities-Cloud学習教材を利用するユーザーが多いです。Energy-and-Utilities-Cloud学習教材の質問が表示されない場合は、私たちとご連絡頂きます。私たちのスタッフは毎日多くのことを対処しなければなりませんが、どのユーザーも無視することはありません。私たちのEnergy-and-Utilities-Cloud学習教材の市場はますます大きくなりました。そして、顧客のサポートがあると、私たちのEnergy-and-Utilities-Cloud学習教材がより良くなると信じています。

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