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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Practical Application of Sales Cloud Expertise33%- Security and sharing configuration
- Territory management and forecasting
- Lead management and conversion
- Opportunity management, products, price books and quotes
- Account and contact management
Topic 2: Sales Productivity and Integration8%- Collaboration and mobile solutions
- Email and productivity tools integration
- Third-party application integration
Topic 3: Implementation Strategies15%- Plan and manage implementation projects
- Evaluate declarative vs custom development options
- Determine deployment and change management approaches
Topic 4: Consulting Practices7%- Project lifecycle and delivery
- Requirements gathering and analysis
- Solution design and validation
Topic 5: Data Management8%- Data migration and integration planning
- Data quality and scalability considerations
- Manage large data volumes and cross-system data flows
Topic 6: Sales Lifecycle23%- Align solutions with business requirements, KPIs and challenges
- Design sales and marketing processes
- Apply Sales Cloud features and related products
- Build reports and dashboards for sales KPIs

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q141-Q146):

NEW QUESTION # 141
Sales reps at Cloud Kicks (CK) often receive important customer emails they want to log as records related to Contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.
Which solution should a consultant recommend to meet this requirement?

Answer: C

Explanation:
Einstein Activity Capture automatically syncs emails and events between Salesforce and Office 365 without requiring any installation on users' devices, making it an ideal solution for Cloud Kicks, given their policy restrictions. By using Einstein Activity Capture, sales reps can have customer emails logged as records related to Contacts in Salesforce seamlessly. This tool works with cloud-based services like Office 365, syncing activities in real-time and storing them within Salesforce, thus keeping records updated without manual intervention.
Salesforce Inbox, while offering similar capabilities, requires an add-in installation that might not align with CK's IT policy. Therefore, Einstein Activity Capture is the recommended solution for this scenario as it meets CK's requirements for automatic logging without violating any software installation policies.
For more information on Einstein Activity Capture, you can refer to the Salesforce documentation: Einstein Activity Capture Overview.


NEW QUESTION # 142
Used Books R Us sells books at its local store, online via its website, online via Amazon, and through a larger, well-known book company called We Sell Books. Which Sales strategy does this company user?

Answer: A


NEW QUESTION # 143
Cloud Kicks rtants its sales operations team to place orders for United States customers in Sales Ootid. The sales ops team needs to calculate sates tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.
What should the consultant recommend to meet the requirement3

Answer: A


NEW QUESTION # 144
Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts.
Which feature should a consultant recommend to build this report7

Answer: D


NEW QUESTION # 145
CORRECT TEXT
What are Sites?

Answer:

Explanation:
Site
forceis a Web content management system (CMS) that makes it easy to build Web pages quickly, edit content in real time, and manage your websites.


NEW QUESTION # 146
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