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Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Syllabus Topics:

Section	Weight	Objectives
Platform	10%	- Platform features relevant to Consumer Goods Cloud - Mobile capabilities
Visit Planning	6%	- Route planning - Visit templates - Territory management
Visit Execution	36%	- Inventory Check - Custom Task - Planogram Check - Promotion Check - Direct Store Delivery - Surveys
Data Setup	36%	- Planogram Setup - Store Setup - Action Plan Setup - Product Setup - Retail Store KPI Setup - Promotion Setup
Analytics and Reporting	6%	- Shelf share analysis - Compliance tracking - Retail execution KPIs
Integrations	6%	- Data synchronization - Master data management - Integration with external systems

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q41-Q46):

NEW QUESTION # 41
Which statement is correct about Consumer Goods - Einstein Visit Recommendations?

A. Visit Recommendations rules consider the store operating hours
B. Visit Recommendations can be created using the Next Best Action Strategy
C. Visit Recommendations are automatically generated by recent case activities
D. Visit Recommendations automatically take into consideration already created visits for the store

Answer: B

Explanation:
Einstein Visit Recommendations support Next Best Action strategies for determining which retail stores should be recommended for visits. Salesforce allows administrators to configure a recommendation strategy that evaluates relevant records and business criteria and produces prioritized visit recommendations for sales managers and field representatives.
A Next Best Action strategy can load relevant data, apply business rules, generate scores and reasons, and return recommendations that support store-visit planning. When a user creates a Visit Recommendation Request, the selected recommendation strategy is executed for the specified store and date context. Salesforce can also incorporate prediction information from Einstein Discovery when organizations require model-based recommendations.
The architecture separates recommendation logic from visit execution. Administrators can therefore create multiple strategies for different business priorities-for example, prioritizing stores with declining inventory, important upcoming promotions, or revenue opportunities. Salesforce documentation specifically supports both flow-based strategies and Next Best Action strategies for Einstein Visit Recommendations, enabling organizations to select the implementation approach that aligns with their planning logic and scalability requirements.
Accordingly, the ability to create Visit Recommendations through a Next Best Action Strategy is a standard supported configuration.
Study Guide Topics:Visit Planning - > Einstein Visit Recommendations - > Next Best Action - > Recommendation Strategies - > Visit Prioritization

NEW QUESTION # 42
GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

A. Sales Manager- Territory Performance
B. White Space Analysis
C. Account Insight
D. Sales Rep Performance

Answer: B

Explanation:
White Space Analysis is a Tableau CRM dashboard that shows opportunities to sell new products in a retail store location. It analyzes the sales performance and product distribution across different stores and segments, and identifies gaps or white spaces where new products can be introduced or existing products can be expanded. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.

NEW QUESTION # 43
A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?

A. Create a record type called 'Frozen Food Aisle' on the retail store.
B. Nothing as Product2 captures that the product is frozen.
C. Create a record type called 'Frozen Food Aisle on the task.
D. Create an In-Store Location called Frozen Food Aisle'.
E. Create a picklist field called location' to document the Frozen Food Aisle.

Answer: D

Explanation:
To ensure the field rep knows that the product is located in the frozen food aisle when performing an inventory check, the consultant should create an In-Store Location called Frozen Food Aisle'. An In-Store Location is an object that represents a specific area within a retail store, such as an aisle, a shelf, or a cooler.
By creating an In-Store Location for the frozen food aisle, the consultant can associate it with the products that are stocked in that area and display it on the inventory check task. This way, the field rep can easily locate and verify the products in the frozen food aisle. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 20.

NEW QUESTION # 44
Which of the following have promotions associated with them using the Consumer Goods Cloud Data Model?

A. Promotion Product, Retail Store KPI, Delivery Task and in Store Location
B. Promotion Channel, Retail Visit KPI, Assessment Task Definition and in Store Location
C. Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI (Promotion Product, Promotion Product Categories, Promotion Channel)
D. Promotion Channel, Retail Store KPI, Retail Visit KPI and Delivery Task

Answer: C

NEW QUESTION # 45
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?

A. Retail Visit KPIs must be created
B. Retail Store KPIs must be created
C. Products must be associated to retail stores
D. Promotions must be created and associated to retail store locations

Answer: C

NEW QUESTION # 46
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