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SAP C_FSM_2601 Exam Syllabus Topics:

SectionWeightObjectives
Master Data Management<10%- Create, maintain, and integrate master data
- Components and data model of MDM
Mobile SAP Field Service Management Application11% - 20%- Features and capabilities of mobile app
- Accept, execute, and close service calls
Integrations<8%- Integration with SAP and third-party systems
- End-to-end integration scenarios
Crowd Workforce<8%- Manage crowd workforce assignments
- Concept and benefits of Crowd Service
Customer Self-Service<8%- Self-service portal and process flow
- Service request creation and execution
Architecture and Administration11% - 20%- Architectural components of SAP FSM
- Company settings, permissions, and business rules configuration
Planning and Dispatching11% - 20%- Create, assign, and manage service calls and resources
- Features of planning and dispatching module
Smartforms8% - 12%- Create and manage Smartform templates
- Features and use cases of Smartforms
Analytics and Reports<10%- Access and use reporting tools
- Generate and interpret reports for decision-making

>> C_FSM_2601 Exam Objectives <<

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SAP Certified - SAP Field Service Management Sample Questions (Q33-Q38):

NEW QUESTION # 33
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.

Answer: B


NEW QUESTION # 34
To test a business rule you use the 'Validation' function, and the 'Manual Execution' function in a test environment.
Choose the correct answer.

Answer: B


NEW QUESTION # 35
Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

Answer: A,B,D,E


NEW QUESTION # 36
Dispatchers can use the Windows mobile app for things like planning and dispatching. True or false?
Choose the correct answer.

Answer: B


NEW QUESTION # 37
Which of the following are examples of when business rules can be used?
There are three correct answers.

Answer: A,C,D


NEW QUESTION # 38
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