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Cisco 700-805 Exam Syllabus Topics:

Section	Objectives
Topic 1: Renewal Sales Process	- Forecasting and pipeline management - Renewal opportunity management
Topic 2: Commercial and Contract Fundamentals	- Contract terms and compliance basics - Renewal pricing and discount structures
Topic 3: Renewals and Subscription Lifecycle	- Renewal lifecycle stages and timelines - Cisco subscription models and licensing basics
Topic 4: Cisco Tools and Platforms	- Cisco ordering and subscription management tools - Partner and quoting systems
Topic 5: Customer Success and Value Realization	- Customer adoption and success planning - Value tracking and expansion opportunities

>> 700-805 Exam Syllabus <<

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Cisco Renewals Manager Sample Questions (Q126-Q131):

NEW QUESTION # 126
A critical hardware asset supporting a customer ' s data center is listed as uncovered in the Services Coverage view of an EA in EAWS. What should the RM do to address this discrepancy?

A. Update the asset status in EAWS to " Covered " to reflect customer expectations.
B. Initiate a data reconciliation task with Operations to resolve the coverage gap before quoting.
C. Flag the uncovered asset in the Risk Log and defer resolution until the renewal conversation.
D. Notify the customer that the uncovered asset falls outside the EA scope.

Answer: B

Explanation:
An uncovered critical hardware asset represents an Installed Base and entitlement discrepancy that must be reconciled before renewal quoting. The RM should therefore engage Operations or the appropriate asset- management function to validate the asset, determine why coverage is missing, and correct the underlying data before proceeding with the commercial renewal.
Cisco's Services for Enterprise Agreement guidance states that Services EA is designed to maintain support coverage across applicable hardware and software. Cisco performs an Installed Base assessment to establish baseline service coverage, and subsequent changes to the Installed Base are tracked and managed through the applicable reconciliation and True Forward processes. Cisco also specifically identifies Installed Base reconciliation as an asset-management activity used to reduce the risk of uncovered products. (Cisco) This aligns with the current Renewals Manager v2.0 blueprint, which requires the RM to evaluate Installed Base accuracy to ensure quote readiness and coordinate with Operations when data discrepancies threaten renewal execution. (Cisco Learning Content) Option A incorrectly assumes that "uncovered" automatically means the asset is outside EA scope. Option B would alter status without validating entitlement and therefore compromise data integrity. Option D recognizes risk but delays remediation unnecessarily.
Because the asset is both critical and uncovered, the correct response is to reconcile the coverage data before quoting, making C correct.

NEW QUESTION # 127
What is the ATR on a $10, 000oneyearre curing revenue contract?

A. $10,000
B. 10% of $10,000
C. $1,200
D. $10,000 divided by 12

Answer: D

NEW QUESTION # 128
Which success indicator for a Renewals manager is valid?

A. On-time renewal
B. Stabilized customer satisfaction scores
C. New product introductions
D. Increased deployment of licenses

Answer: A

NEW QUESTION # 129
Which services are contained in the CX portfolio?

A. Support Services and Business Critical Services
B. Support Services, Business Critical Services, Professional Services and Managed Services
C. Support Services, Business Critical Services and Professional Services
D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

Answer: D

Explanation:
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies

NEW QUESTION # 130
Which three financial metrics are critical in renewing subscriptions? (Choose three.)

A. renewal rate
B. training costs
C. annual re curing revenue
D. net new sales
E. close rate

Answer: A,B,C

NEW QUESTION # 131
......

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