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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Plan for Microsoft Teams Rooms
  • 2. Configure Teams Rooms accounts
  • 3. Configure Teams panels
  • 4. Manage Teams Rooms devices
  • 5. Manage Teams certified devices
- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Configure audio conferencing
  • 3. Manage meeting policies
  • 4. Configure meeting templates
  • 5. Configure meeting settings
- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Manage live event policies
  • 3. Configure event group roles
  • 4. Configure webinar settings
Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Plan for Microsoft Teams Rooms
  • 2. Plan for Teams meetings and live events
  • 3. Configure meeting policies
  • 4. Plan for webinars and town halls
  • 5. Configure conferencing bridges
- Plan and configure network settings for Microsoft Teams
  • 1. Implement quality of service (QoS)
  • 2. Plan for network bandwidth requirements
  • 3. Plan and configure network settings for media traffic
  • 4. Configure network ports and protocols
  • 5. Plan for network topology and connectivity
- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Configure emergency calling policies
  • 3. Configure Teams Phone policies
  • 4. Configure call queues and auto attendants
  • 5. Plan for Teams Phone deployments
Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Configure emergency calling policies
  • 2. Configure emergency locations
  • 3. Manage emergency calling licenses
  • 4. Configure dynamic emergency calling
- Configure and manage PSTN connectivity
  • 1. Configure Direct Routing
  • 2. Configure Operator Connect
  • 3. Configure Teams Calling Plans
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure voice routing policies
- Configure Teams Phone
  • 1. Configure call park policies
  • 2. Configure call hold music
  • 3. Configure calling policies
  • 4. Configure caller ID policies
  • 5. Configure location-based routing
Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Monitor Teams Rooms health
  • 3. Use Teams Admin Center for diagnostics
  • 4. Analyze meeting usage reports
  • 5. Troubleshoot audio/video issues
- Manage compliance and security
  • 1. Configure compliance recording
  • 2. Manage security and compliance for Teams Phone
  • 3. Configure information barriers
  • 4. Configure recording policies
  • 5. Configure retention policies for calls and meetings
- Monitor and troubleshoot Teams Phone
  • 1. Monitor call quality
  • 2. Use Call Quality Dashboard (CQD)
  • 3. Monitor SBC health
  • 4. Analyze call analytics
  • 5. Troubleshoot call issues
- Manage reporting and analytics
  • 1. Analyze usage reports
  • 2. Use Teams Admin Center reports
  • 3. Generate call quality reports
  • 4. Monitor user adoption analytics

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q83-Q88):

NEW QUESTION # 83
You have a Microsoft Teams deployment
You have the users shown in the following table.

You need to recommend add-on licenses. The solution must minimize costs.
Which add-on license should you recommend for each user? To answer, drag the appropriate licenses to the correct users. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 84
You have a Microsoft Teams Phone deployment.
You implement Teams Rooms on Windows.
You need to apply a custom theme to the display of Team1 Rooms on Windows.
What should you configure?

Answer: B

Explanation:
Custom background template
To create custom backgrounds that meet the guidelines in the previous sections, you can download the Microsoft Teams Rooms Theme Template.
The template is a .PSD file that can be opened by apps such as Adobe Photoshop or Paint.NET (a plug-in may be required). The template provides assets and guidelines to help you place text and graphics in your custom backgrounds that won't be obscured by on-screen elements.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/custom-backgrounds


NEW QUESTION # 85
Your company has a main office in New York and a branch office in Calgary. All offices connect to each other by using a dedicated WAN.
You have a Microsoft Teams Phone deployment.
You need to recommend a Direct Routing solution that meets the following requirements:
* If a Session Border Controller (SBQ fails in the New York office, PSTN services must remain available through a local PSTN egress in New York. The Calgary office must prioritize a local PSTN egress and ensure that PSTN services remain available in the event of a local SBC outage.
* The number of SBCs must be minimized.
What should you recommend for each office? To answer, drag the appropriate components to the correct offices. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 86
Your company hires a new employee in Lisbon.
You assign a Microsoft 365 E3 license to the employee.
The employee must schedule meetings that will include customers in Lisbon. The customers will dial in to the meetings by using PSTN.
You need to ensure that the employee can send meeting invitations that include a dial-in conferencing bridge.
The bridge must be set to a local number in Lisbon instead of the company's default dial-in conferencing bridge number.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: C,D

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge


NEW QUESTION # 87
You have a Microsoft 365 E5 subscription that is linked to a Microsoft Entra tenant. The tenant contains the Microsoft Teams Rooms accounts shown in the following table.

The Teams Rooms accounts have the Microsoft Exchange Online calendar processing parameters shown in the following table.

You have the devices shown in the following table.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 88
......

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