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| Section | Objectives |
|---|---|
| Topic 1: Data Cloud Overview | - Explain the purpose and functionality of Data Cloud - Describe the Data Cloud ecosystem and how it fits into the Salesforce platform |
| Topic 2: Data Ingestion and Modeling | - Describe data streams and data sources - Explain data modeling concepts including Data Model Objects (DMOs) |
| Topic 3: Data Cloud Reporting and Analytics | - Utilize Data Cloud reports and dashboards |
| Topic 4: Activation | - Configure activations to various targets - Describe activation use cases |
| Topic 5: Data Cloud Setup and Administration | - Manage Data Cloud permissions and security - Configure Data Cloud settings |
| Topic 6: Identity Resolution | - Explain the purpose and configuration of Identity Resolution - Describe matching and reconciliation rules |
| Topic 7: Segmentation and Calculated Insights | - Explain calculated insights - Create and manage segments |
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問題 #88
What are two benefits Data Cloud provides a company in relation to managing customer data?
答案:A,D
解題說明:
Explanation
These two benefits Data Cloud provides a company in relation to managing customer data. Unified Identity Resolution allows a company to link data from different sources and create a single view of each customer.
Data Harmonization allows a company to standardize and enrich data from different sources and improve data quality and usability. References:
https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_identity_resolution.htm&type=5https://help.
問題 #89
To which Data Model entity should the Email field from a CRM Contact object be mapped?
答案:D
解題說明:
The Email field from a CRM Contact object should be mapped to the Contact Point Email entity in the Customer 360data model. This entity represents an email address that is associated with an individual or an account contact. References: [Contact Point Email Entity]
問題 #90
A customer has a requirement to be able to view the last time each segment was published within their Data Cloud org.
Which two features should the consultant recommend to best address this requirement?
Choose 2 answers
答案:C,D
解題說明:
A customer who wants to view the last time each segment was published within their Data Cloud org can use the dashboard and report features to achieve this requirement. A dashboard is a visual representation of data that can show key metrics, trends, and comparisons. A report is a tabular or matrix view of data that can show details, summaries, and calculations. Both dashboard and report features allow the user to create, customize, and share data views based on their needs and preferences. To view the last time each segment was published, the user can create a dashboard or a report that shows the segment name, the publish date, and the publish status fields from the segment object. The user can also filter, sort, group, or chart the data by these fields to get more insights and analysis. The user can also schedule, refresh, or export the dashboard or report data as needed. References: Dashboards, Reports
問題 #91
A user has built a segment in Data Cloud and is in the process of creating an activation. When selecting related attributes, they cannot find a specific set of attributes they know to be related to the individual.
Which statement explains why these attributes are not available?
答案:A
解題說明:
The correct answer is C, the desired attributes reside on different related paths. When creating an activation in Data Cloud, you can select related attributes from data model objects that are linked to the segment entity.
However, not all related attributes are available for every activation. The availability of related attributes depends on the container path, which is the sequence of data model objects that connects the segment entity to the related entity. For example, if you segment on the Unified Individual entity, you can select related attributes from the Order Product entity, but only if the container path is Unified Individual > Order > Order Product. If the container path is Unified Individual > Order Line Item > Order Product, then the related attributes from Order Product are not available for activation. This is because Data Cloud only supports one- to-many relationships for related attributes, and Order Line Item is a many-to-many junction object between Order and Order Product. Therefore, you need to ensure that the desired attributes reside on the same related path as the segment entity, and that the path does not include any many-to-many junction objects. The other options are incorrect because they do not explain why the related attributes are not available. The segment entity can be any data model object, not just profile data. The attributes are not restricted by being used in another activation. Activations can include one-to-many attributes, not just one-to-one attributes. References:
Related Attributes in Activation
Considerations for Selecting Related Attributes
Salesforce Launches: Data Cloud Consultant Certification
Create a Segment in Data Cloud
問題 #92
Which three features can be used to validate the data in the unified profile object?
答案:A,C,E
解題說明:
These three features can be used to validate the data in the unified profile object. Data Explorer allowsyou to view the ingested data from different sources and how it is mapped to the unified profile object. Query API allows you to query the unified profile object using SOQL or SQL queries. Profile Explorer allows you to view the unified profile records andtheir attributes. References: https://help.salesforce.com/s/articleView?
id=sf.c360_a_data_explorer.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.c360_a_query_api.
htm&type=5https://help.salesforce.com/s/articleView?id=sf.c360_a_profile_explorer.htm&type=5
問題 #93
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