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HRCI SPHR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|
| Workforce Planning and Talent Acquisition | 16% | - Recruitment and selection
- 1. Ensure legal compliance in hiring
- 2. Develop sourcing and assessment methods
- Talent forecasting and planning
- 1. Design staffing and succession strategies
- 2. Assess workforce needs and gaps
|
| Total Rewards | 12% | - Benefits and recognition
- 1. Manage total rewards communication
- 2. Develop benefit programs and incentives
- Compensation strategy
- 1. Ensure compliance with pay laws
- 2. Design pay structures and philosophies
|
| Talent Management and Development | 12% | - Performance management
- 1. Align goals with organizational success
- 2. Design and evaluate performance systems
- Learning and development
- 1. Create leadership and career development programs
- 2. Evaluate training effectiveness
|
| Employee Relations and Engagement | 20% | - Labor relations and compliance
- 1. Manage legal and regulatory requirements
- 2. Address workplace safety and security
- Employee experience and culture
- 1. Design engagement and retention strategies
- 2. Foster diversity, equity, and inclusion
|
| Leadership and Strategy | 40% | - HR governance and ethics
- 1. Lead organizational change initiatives
- 2. Establish ethical guidelines and policies
- Risk management and compliance
- 1. Design risk mitigation strategies
- 2. Analyze internal/external factors impacting operations
- Organizational strategy alignment
- 1. Develop and execute HR strategic plans
- 2. Contribute to organizational planning and vision
|
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最新的 HR Certification Institute SPHR 免費考試真題 (Q133-Q138):
問題 #133
Which one of the following best describes Progressive discipline?
- A. Discussion of substandard performance, written warning, final written warning, termination.
- B. Series of documents of employee's substandard performance prior to each step of discipline or termination.
- C. Series of documents of employee's incompetence or insubordination that precedes an employee's termination.
- D. Discussion of substandard performance, verbal warning, written warning, and final written warning.
答案:D
解題說明:
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Seven: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.
Chapter: Human Resource Development
Objective: Talent Management
問題 #134
Fred is a union employee who has been summoned by the management to an investigatory hearing regarding his conduct. Fred would like to have a union representative with him at the meeting. What is the name of the right that allows Fred to have a union representative with him at the meeting?
- A. Weingarten Right
- B. Management Rights
- C. Bumping Right
- D. Right of Way
答案:A
解題說明:
Section: Volume D
Explanation/Reference:
Answer option B is correct.
The Weingarten Right is a right based on the US Supreme Court case NLRB v. Weingarten in 1975. This case establishes the right of a union member employee to have a union representative present at investigatory meetings with management.
Answer option C is incorrect. The bumping right is the right of a senior employee whose position may be eliminated, and who opts to take the position of a less senior employee instead of losing the employment altogether.
The less senior employee is "bump" out of employment by the senior employee.
Answer option D is incorrect. Right of way is not a valid term for this scenario.
Answer option A is incorrect. Management rights describe the ability of management to manage their organization the way they see fit unless the management approach contradicts a union labor contract.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Seven: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-
44149-4, Section III, The US HR Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Employee Relations
問題 #135
All of the following reasons for termination of an employee are examples of wrongful termination except for which one?
- A. Whistleblower
- B. Filing a worker's compensation claim
- C. Being a member of a protected class
- D. Violation of company policy
答案:D
解題說明:
Section: Volume A
Explanation/Reference:
Answer option A is correct.
If an employee violates a company policy then there is justification for terminating an employee.
Answer option B is incorrect. A person cannot be fired for being a member of a protected class.
Answer option C is incorrect. A person that reports unlawful or unsafe conditions is considered to be a whistleblower - and cannot be fired for doing so.
Answer option D is incorrect. Filing a worker's compensation claim is not a valid reason for terminating an employee.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter
7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN:
978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Employee Relations
問題 #136
To which of the following does the balanced scorecard concept not apply?
- A. Measure how objectives contribute to organization goals.
- B. Eliminate unnecessary processes to increase customer satisfaction.
- C. Set targets for meeting objectives.
- D. Tie objectives to specific performance measures.
答案:B
解題說明:
Explanation/Reference:
Answer option D is correct.
The balanced scorecard ties objectives to performance measurements (A), sets targets (B), and measures how the objectives contribute to organization goals (C). The elimination of unnecessary processes to increase customer satisfaction (D) is the purpose of reengineering.
Chapter: Business Management and Strategy
Objective: Review Questions
問題 #137
The main objective of team coaching is to:
- A. Create peer mentoring opportunities
- B. Encourage cross-functional learning
- C. Accelerate development
- D. Foster improved collaboration
答案:D
解題說明:
Team coaching enhances group dynamics, problem-solving, and trust. It is focused on collective performance, not just individual growth.
SPHR guidance includes using coaching "to improve interpersonal effectiveness and collective results within high-performing teams".
問題 #138
......
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