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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Data Management	8%	- Data quality and scalability considerations - Manage large data volumes and cross-system data flows - Data migration and integration planning
Practical Application of Sales Cloud Expertise	33%	- Opportunity management, products, price books and quotes - Security and sharing configuration - Territory management and forecasting - Lead management and conversion - Account and contact management
Sales Lifecycle	23%	- Design sales and marketing processes - Build reports and dashboards for sales KPIs - Apply Sales Cloud features and related products - Align solutions with business requirements, KPIs and challenges
Sales Productivity and Integration	8%	- Third-party application integration - Collaboration and mobile solutions - Email and productivity tools integration
Implementation Strategies	15%	- Evaluate declarative vs custom development options - Plan and manage implementation projects - Determine deployment and change management approaches
Consulting Practices	7%	- Solution design and validation - Project lifecycle and delivery - Requirements gathering and analysis

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q109-Q114):

NEW QUESTION # 109
UC wants to give access to Salesforce to its sales reps on the road, even when they are in areas not covered by internet reception. What solution should a consultant propose?

A. Salesforce1 app
B. Salesforce Touch
C. Custom hybrid app
D. Salesforce Classic

Answer: A

NEW QUESTION # 110
UC wants to implement a website for a new product launch. The site should be publicly available, allow visitors to submit requests for information, and be managed by the non-technical marketing team. What solution should the consultant recommend?

A. Site.com
B. Salesforcel Sites
C. Customer Community
D. Force.com Sites

Answer: A

NEW QUESTION # 111
Universal Containers has a single contact center that handles all service requests including chat, Cases, and web form submissions. It is important that Reps are assigned work evenly so that all requests are handled in the order they are received.
How would a Consultant address this requirement?

A. Configure Omni-Channel with Least Active Routing
B. Configure Omni-Channel with Most Available Routing
C. Configure Case Assignment Rules
D. Configure Live Agent Skills-based Routing

Answer: B

NEW QUESTION # 112
Joe is the record owner of a Lead. A Lead sharing rule has been defined so that leads owned by Joe are shared with public group called 'Joe's Team'. When the Lead is converted to an Account, Contact, and Opportunity, who will have access to these records assuming that a private sharing model in place on these objects and there are no sharing rules defined for these objects?

A. Joe will be the only person who will be able to access the Account, Contact, and opportunity records.
B. Joe, all members of the public group, Joe's Team, and anyone above any group member in the role hierarchy will be able to access the three records.
C. Joe and anyone above him in the role hierarchy will be able to access the three records
D. Joe, all members of the public group, and Joe's Team will be able to access the three records

Answer: D

NEW QUESTION # 113
UC has org-wide default set to private. Sales representative owns an account and would like to collaborate with internal (...external) people from other department (marketing and other management.) What should a consultant recommend to ensure collaborating team member can report and access relevant data in Salesforce?

A. Use account team to share records to relevant people
B. Use chatter to share records with relevant people
C. Use custom sharing on account to share specific record.
D. Use Opportunity team to share records to relevant people

Answer: A

NEW QUESTION # 114
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