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EXIN ITILFND_V4 Exam Overview:

Certification Vendor:	EXIN / PeopleCert
Exam Name:	ITIL 4 Foundation Certification Exam
Exam Number:	ITILFND_V4
Exam Price:	Approx. USD 250–400 (varies by region and provider)
Passing Score:	65% (26/40)
Related Certifications:	ITIL 4 Strategic Leader ITIL 4 Practice Manager ITIL 4 Managing Professional
Real Exam Qty:	40 multiple-choice questions
Exam Duration:	60 minutes
Available Languages:	Spanish, German, Japanese, French, Portuguese, English, Chinese (Simplified)
Certificate Validity Period:	3 years (renewal required under current ITIL certification scheme)
Exam Format:	Multiple-choice, Online proctored or test center, Closed book
Recommended Training:	AXELOS/PeopleCert Official ITIL 4 Foundation Training EXIN Accredited Training Partners
Exam Registration:	PeopleCert ITIL Certification Portal EXIN ITIL 4 Foundation Registration
Sample Questions:	EXIN ITILFND_V4 Sample Questions
Exam Way:	Online proctored exam or authorized test center (computer-based)
Pre Condition:	No formal prerequisites required. Basic IT literacy recommended.
Official Syllabus URL:	https://www.exin.com/certifications/itil-4-foundation/

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The ITIL 4 Foundation exam covers a range of topics related to ITSM, including service management principles, service value system, service value chain, and key ITIL practices. ITILFND_V4 exam is designed to test candidates' knowledge and understanding of these topics, as well as their ability to apply them in real-world scenarios.

EXIN ITILFND_V4 (ITIL 4 Foundation) Certification Exam is a globally recognized certification for IT professionals who are seeking to enhance their skills and knowledge in IT service management. ITIL 4 Foundation certification is designed to equip individuals with a comprehensive understanding of the ITIL 4 framework and its best practices. ITIL 4 Foundation certification exam is conducted by EXIN, a leading provider of IT certification exams.

The ITIL 4 Foundation Certification Exam is the entry-level certification in the ITIL framework, and it covers the basic concepts and principles of ITIL 4. ITILFND_V4 Exam consists of 40 multiple-choice questions, and the duration of the exam is 60 minutes. Candidates who pass the exam will receive the ITIL 4 Foundation Certification, which is a testament to their understanding of ITIL 4 and its applications.

EXIN ITIL 4 Foundation Sample Questions (Q151-Q156):

NEW QUESTION # 151
Which statement about metrics is CORRECT?

A. Technology metrics can be used to determine the overall health of a process
B. Process metrics can be used to measure the utilization of a supplier's network
C. Process metrics can be used to measure end-to-end service performance
D. Technology metrics can be used to measure component performance and availability

Answer: D

NEW QUESTION # 152
Which statement about outcomes is CORRECT?

A. An outcome is a tangible or intangible activity
B. Outcomes are how the service performs
C. An outcome can be enabled by more than one output
D. An output can be enabled by one or more outcomes

Answer: C

NEW QUESTION # 153
Which practice uses pre-defined, standardized procedures to enable fulfilment times to be clearly communicated?

A. Service level management
B. Service request management
C. Incident management
D. Problem management

Answer: B

NEW QUESTION # 154
Which practice helps to ensure that the services delivered to customers are aligned with their needs?

A. Service level management
B. Service request management
C. Change enablement
D. Problem management

Answer: A

NEW QUESTION # 155
Which statement about the steps to fulfill a service request is CORRECT?

A. They should include incident handling
B. They should be well-known and proven
C. They should be brief and simple
D. They should be complex and detailed

Answer: B

Explanation:
Explanation

NEW QUESTION # 156
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