Free PDF 2026 Cisco 300-820 Latest Exam Course

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Cisco 300-820 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security10%- Security configuration
  • 1. Endpoint, meeting, administration security
  • 2. Trunk and media security policies
- Security architecture and services
  • 1. Identity, key management, compliance
  • 2. Encryption, authentication, access control
Topic 2: Cloud Management, Suite and Devices Administration20%- Monitoring and troubleshooting
  • 1. Endpoint and service health monitoring
  • 2. Call routing, meetings, messages issues
- Control Hub administration
  • 1. User, organization, site management
  • 2. Domain setup, security settings, integrations
Topic 3: Collaboration Cloud Technologies25%- Expressway configuration and integration
  • 1. Network, certificates, clustering, QoS setup
  • 2. Dial plan, B2B communication, MRA implementation
- Key concepts and architecture
  • 1. Licensing and backup/restore procedures
  • 2. Expressway media traversal and protocol interworking
  • 3. NAT, ICE, TURN, STUN
Topic 4: Suite and Device Configuration25%- Webex Calling configuration
  • 1. Locations, numbers, dial plans, permissions
  • 2. Trunks, route groups, translation patterns
- Webex Meetings and Messaging setup
  • 1. Endpoint registration and provisioning
  • 2. Deployment models and feature configuration
Topic 5: APIs and Programmability10%- Webex APIs
  • 1. Events and integration APIs
  • 2. Messaging, Meeting, Calling, People APIs
- Development tools and portals
  • 1. App Hub, Developer Portal, Room OS Portal
  • 2. Device macros and automation
Topic 6: Hybrid and Migration to the Cloud10%- Hybrid services implementation
  • 1. Calendar, directory, message connectors
  • 2. Cloud Connected UC and migration tools
- Deployment models and integration
  • 1. On-premises to cloud migration
  • 2. Video Mesh, hybrid data security

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q124-Q129):

NEW QUESTION # 124
When designing the call control on a Cisco Expressway Core, which is the sequence of dial plan functions?

Answer: B


NEW QUESTION # 125
Refer to the exhibit. When a Jabber user attempts to connect from outside of the organization, the user enters the login information as "user@example.com" and receives the error "Cannot find your services Automatically". The engineer tries to resolve SRV records used by Jabber.

DNS A record "expressway-e.example.com" points to the Expressway-E IP and
"cucm.example.com" points to the Cisco Unified Communications Manager.
Which change resolves the DNS problem?

Answer: D


NEW QUESTION # 126
Refer to the exhibit.

An Expressway-C and Expressway-E are configured for B2B calling and the Expressway- E zone is set to TLS Verify Currently, calls do not reach the Expressway-C. The Traversal Client zone on the Expressway-C for B2B reports the information in the exhibit for the Peer 1 address.
Which action resolves this error?

Answer: D


NEW QUESTION # 127
Which technique can be used to have media flow directly between two endpoints that have a NAT between them?

Answer: C


NEW QUESTION # 128
What is the last step for domain management in Cisco Webex Control Hub if an engineer adds users already signed in with the company domain?

Answer: D


NEW QUESTION # 129
......

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