Quiz 2026 Salesforce Trustable Salesforce-Certified-Administrator: Valid Salesforce Certified Administrator Test Notes

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Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Productivity and Collaboration10%- Activities, tasks, and events
- Chatter configuration
- Email and calendar integration
Topic 2: Agentforce AI8%- Use cases and limitations
- AI assistant configuration
Topic 3: Workflow/Process Automation15%- Salesforce Flow
- Approval processes
- Automation best practices
Topic 4: Data and Analytics Management17%- Reports and dashboards
- Data validation and deduplication
- Data import/export tools
- Data security and quality
Topic 5: Sales and Marketing Applications10%- Lead and opportunity management
- Forecasts and sales processes
- Campaigns and products
Topic 6: Object Manager and Lightning App Builder20%- Lightning App Builder and page layouts
- Fields, relationships, and schema
- Lightning record pages and components
- Standard and custom objects
Topic 7: Service and Support Applications10%- Case management
- Knowledge and support tools
- Entitlements and service contracts
Topic 8: Configuration and Setup15%- Sharing model and access controls
- Company and org settings
- Profile and permission sets
- User management and security

>> Valid Salesforce-Certified-Administrator Test Notes <<

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Salesforce Certified Administrator Sample Questions (Q142-Q147):

NEW QUESTION # 142
An administrator at Ursa Major Solar just learned about the AppExchange and how helpful it can be to the company's business.
Which two actions can be accomplished via the AppExchange?
'Choose 2 answers

Answer: C,D

Explanation:
Explanation
The AppExchange is an online marketplace where customers can find apps, components, consultants, developers, and more to extend Salesforce functionality or solve specific business challenges. Some of the actions that can be accomplished via AppExchange are finding certified developers and consultants who can help with custom development or implementation projects; installing industry-specific solution templates that provide preconfigured apps, dashboards, reports etc., for various industries such as manufacturing or healthcare; downloading free tools or components that enhance productivity or user experience; browsing reviews or ratings from other customers who have used certain products or services; etc. References:
https://appexchange.salesforce.com/


NEW QUESTION # 143
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?

Answer: A

Explanation:
Explanation
To re-assign cases that meet the 24 hour SLA to the next tier queue, the administrator should use a case escalation rule that defines the criteria for escalating cases, such as age or priority, and the actions to perform when those criteria are met, such as changing owner or sending email alerts. Case escalation rules can help ensure that cases are handled in a timely manner and escalated to appropriate users or queues. Einstein Case Routing, Auto-response rule, and Case assignment rule are not able to re-assign cases based on SLA or age.
References: https://help.salesforce.com/s/articleView?id=sf.case_escalation.htm&type=5


NEW QUESTION # 144
The administrator at cloud kicks has been told that users are unable to add repeating tasks in salesforce.
Which two solutions the administrator use to ensure users are able to do this?
Choose 2 Answers

Answer: A,B


NEW QUESTION # 145
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers

Answer: C,D

Explanation:
Explanation
To enable record sharing and collaboration with groups, you need to add the groups related list to the object layouts and configure the Add Record action in the group publisher.
References: https://help.salesforce.com/s/articleView?id=sf.collab_groups_records.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.collab_groups_record_actions.htm&type=5


NEW QUESTION # 146
Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.
What feature should the administrator use to meet this requirement?

Answer: D

Explanation:
Explanation
Splits is a feature that should be used to meet this requirement. Splits allows users to assign credit to opportunity team members based on the level of effort contributed by each person toward each deal. Users can createdifferent types of splits, such as revenue or overlay splits, and specify the percentage or amount of credit for each team member.
References:https://help.salesforce.com/s/articleView?id=sf.forecasts3_splits_overview.htm&type=5


NEW QUESTION # 147
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