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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design | 42% | - Security, compliance and data access design - Integration and data migration strategy - Healthcare data modeling - Define success metrics and reporting - Solution design using best practices |
| Topic 2: Discovery | 11% | - Identify customer personas and stakeholders - Define required capabilities and use cases - Gather functional and technical requirements |
| Topic 3: Deploy | 5% | - Manage mobile and user experience - Post-deployment monitoring and optimization - Pre-deployment validation and preparation |
| Topic 4: Implement | 42% | - Installation and configuration of Health Cloud - Customize features for specific use cases - Configure applications and OmniStudio components - Set up care programs, patient management and workflows |
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NEW QUESTION # 14
When Setting Up Intelligent Sales, which three types of record should be a ....................
Records can be Created? (Choose Three)
Answer: A,C,E
Explanation:
According to the Salesforce documentation1, when setting up Intelligent Sales in Health Cloud, you need to create records for accounts, contacts, and locations. Accounts represent the organizations or individuals that you sell to, such as hospitals, clinics, or pharmacies. Contacts represent the people who work at those accounts, such as physicians, nurses, or pharmacists. Locations represent the physical places where you visit your contacts, such as offices, wards, or labs1.
NEW QUESTION # 15
Which three of the following statements are true about Care Plan Templates? (Choose ThreE.
Answer: A,B,D
Explanation:
When creating a care plan with a template you can unselect tasks so they will not be included (A), the sort order of the Task group by Fields can be changed under custom setting task group (B), and care plan templates must include at least 1 problem, 1 goal and 1 task are true statements about Care Plan Templates. When creating a care plan with a template you can change the offsets of the tasks (D) is false, as you can only change the offsets of the tasks when creating a care plan without a template. Care plan templates can only be used when creating a new care plan (E) is false, as you can also use care plan templates when editing an existing care plan.
NEW QUESTION # 16
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud.
The call center manager has requested the following changes:
* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes
* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?
Answer: A
Explanation:
To meet the requirements of the call center manager for identity verification, a consultant should do the following:
Add two new Identity Verification Process Field records for 'Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier: This step allows the consultant to add 'Bloomington ID' as a custom field on Account to the identity verification process. The Result Field record type makes the field appear in the search results, while the Required Verifier record type makes the field mandatory for verification purposes5.
Change the Birth Date record with Field Type value Required Verifier to Optional Verifier: This step allows the consultant to change the status of Birth Date from a required field to an optional field for verification purposes. The Optional Verifier record type makes the field appear in the verification screen, but does not require a match for verification6. Adding 'Bloomington ID' to the picklist choices within the Identity Verification flow, removing Birth Date from the required fields picklist, adding Birth Date to the optional verifiers picklist, deleting Birth Date record, or adding new record to Lightning component parameters are not valid steps for this task.
NEW QUESTION # 17
Bloomington Caregivers has created and tested its first care plan template in a sandbox, Which includes problems, goals, and tasks. The company has deployed this template to its final environment using Data Loader.
Which two steps should a consultant recommend, following this deployment, to enable users to successfully leverage this new template?
Answer: A,D
Explanation:
After deploying a care plan template from a sandbox to a final environment using Data Loader, the consultant should recommend the following two steps to enable users to successfully leverage the new template:
Confirm User access to Care plan objects: The consultant should ensure that the users have the appropriate permissions and sharing settings to access the care plan objects, such as Care Plan Template, Care Plan Template Problem, Care Plan Template Goal, and Care Plan Template Task1. The users should also have access to the parent records of the care plan objects, such as Account or Contact2.
Activate the new care plan template: The consultant should activate the new care plan template by changing its status from Draft to Active3. This will make the template available for users to apply to their patients. The consultant does not need to activate the problems, goals, and tasks associated with the template separately, as they are automatically activated when the template is activated3.
Reference:
1: Permissions Required for Care Plans - Salesforce 2: Give Caseworkers Access to Goal Assignments and Benefit Assignments Related to Care Plans - Salesforce 3: Create a Care Plan Template - Salesforce
NEW QUESTION # 18
A customer that already has Service Cloud is onboarding a new business unit, which needs to use Health Cloud Which three organization-wide default settings should an administrator change to ensure the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI)?
Answer: A,D,E
Explanation:
A is incorrect because setting Person Accounts to Private is not a valid organization-wide default setting. Person Accounts inherit their sharing settings from Accounts and Contacts.
B is correct because setting Contact to Controlled by Parent ensures that the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI) stored in Contact records. This setting means that the access level for Contact records depends on the access level for their parent Account records.
C is correct because setting related clinical objects to Controlled by Parent or Private ensures that the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI) stored in clinical objects, such as Allergy, Diagnosis, Medication Order, and Procedure Order. These objects are related to either Account or Contact objects, and their sharing settings should match or be more restrictive than their parent objects.
D is incorrect because setting Health Details to Controlled by Parent or Private is not a valid organization-wide default setting. Health Details is a custom object that stores health information for patients and members. It is related to the Person Account object, and its sharing settings are controlled by its parent object.
E is correct because setting Account and Contract to Private ensures that the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI) stored in Account and Contract records. This setting means that users can only access the records that they own or are explicitly shared with them.
NEW QUESTION # 19
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