Exam C-BCSCX-2502 Materials - C-BCSCX-2502 Pass Guide

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SAP C-BCSCX-2502 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Articulating Value and Business Outcomes25%- Value proposition of integrated CX portfolio
- Linking solutions to business goals
- Demonstrating impact on customer engagement
Topic 2: Integration Across CX Solutions and SAP Business Suite40%- Integration between CX solutions
  • 1. Consistency across customer interactions
    • 2. Efficiency and personalization benefits
      - Integration with SAP Business Suite / S/4HANA
      • 1. Use cases and business scenarios
        • 2. Integration points and architecture
          Topic 3: Understanding the SAP Customer Experience Portfolio35%- Unified offering for customer relationship enhancement
          - Structure and components of SAP CX portfolio
          • 1. Commerce solutions
            • 2. Sales solutions
              • 3. Service solutions
                • 4. Customer Data solutions
                  • 5. Marketing solutions

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                    C-BCSCX-2502 Pass Guide & Exam C-BCSCX-2502 Guide

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                    SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q31-Q36):

                    NEW QUESTION # 31
                    Which of the following are some of the benefits of using SAP Business Technology Platform with SAP Customer Experience?
                    Note: There are 3 correct answers to this question.

                    Answer: A,B,C


                    NEW QUESTION # 32
                    Which of the following are steps in the a typical Lead to Cash journey?
                    Note: There are 3 correct answers to this question.

                    Answer: A,B,E


                    NEW QUESTION # 33
                    Which application would you use to execute an email campaign for a target group?

                    Answer: C


                    NEW QUESTION # 34
                    Which SAP CX solution would you position to process customer issues?

                    Answer: A


                    NEW QUESTION # 35
                    What are some of the features of SAP Commerce Cloud?
                    Note: There are 3 correct answers to this question.

                    Answer: B,C,E


                    NEW QUESTION # 36
                    ......

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