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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hardware and Network Troubleshooting | 26% | - Hardware troubleshooting - Network troubleshooting - Common symptoms and root causes - Mobile device troubleshooting - Troubleshooting methodology - Printers and multifunction devices |
| Topic 2: Hardware | 27% | - CPU and expansion cards - Peripheral devices and connections - RAM types and installation - BIOS/UEFI and firmware - Storage devices (HDD, SSD, NVMe) - PC hardware and peripherals - Power supplies and connectors |
| Topic 3: Virtualization and Cloud Computing | 12% | - Virtual machine concepts - Virtualization fundamentals - Cloud concepts and models (IaaS, PaaS, SaaS) - Cloud connectivity and configuration - Cloud and virtualization troubleshooting |
| Topic 4: Mobile Devices | 15% | - Mobile device synchronization - Mobile device configuration - Cellular connectivity and settings - Mobile device troubleshooting - Mobile device management (MDM) |
| Topic 5: Networking | 20% | - Network protocols and services - Network hardware and devices - IP addressing and subnetting basics - Network troubleshooting - Network configurations - Network connectivity |
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NEW QUESTION # 302
Which of the following is an advantage of NVMe SSDs over HDDs?
Answer: A
Explanation:
Among the listed choices, a smaller form factor is the advantage associated with NVMe solid-state drives.
Many client NVMe drives use the compact M.2 form factor and connect directly to the motherboard, eliminating the larger drive enclosure and separate data and power cables commonly required by traditional
2.5-inch or 3.5-inch hard disk drives. NVMe drives also contain no mechanical platters, spindle motors, or moving read/write heads. SATA is not an advantage of NVMe because NVMe normally communicates through PCI Express rather than the SATA interface. HDDs are often available in larger capacities at lower prices, so larger available capacity is not generally an NVMe advantage. Spindle speed applies only to mechanical hard drives; SSDs do not contain a spindle. Technically, NVMe describes a storage communication protocol, but compact M.2 NVMe devices are the intended comparison in this question.
NEW QUESTION # 303
A technician is working on a RAID 1 array that is apparently degraded. The technician verifies the RAM and power are both operating as expected.
Which of the following can the technician do to further isolate the issue?
Answer: C
Explanation:
A degraded RAID 1array usually means one of the drives has failed or is failing. The correct next step is to run diagnostics on each drive to identify the faulty one. RAID 1 uses mirroring, so one good drive should still contain all the data.
NEW QUESTION # 304
A technician has discovered that some users are connected to a network that is not available on the user interface. Which of the following is the most effective tool the technician can use to identify networks that are not broadcasting SSIDs?
Answer: B
Explanation:
Comprehensive and Detailed Step-by-Step
Wi-Fi Analyzer:
A Wi-Fi analyzer is a tool used to detect and analyze wireless networks, even those that are not broadcasting their SSIDs (hidden networks).
It provides detailed information about nearby networks, including signal strength, channel usage, and security protocols.
In this case, the Wi-Fi analyzer can identify the hidden networks that users are connected to, which are not visible on the standard user interface.
Incorrect Options:
A . Cable tester: A cable tester is used to test the integrity of physical network cables. It does not detect wireless networks or SSIDs.
B . Toner probe: A toner probe is used to trace and identify cables within a wiring system. It is not applicable to wireless network analysis.
D . Loopback plug: A loopback plug is used to test the functionality of a network port or NIC. It is unrelated to identifying hidden wireless networks.
Key Takeaway:
The most effective tool for identifying hidden wireless networks is a Wi-Fi analyzer, as it can detect networks that are not broadcasting their SSIDs.
NEW QUESTION # 305
A user reports issues controlling the cursor on a company-owned laptop. The technician inspects the laptop and discovers a bulge under the trackpad. Which of the following components should the technician replace first?
Answer: B
Explanation:
A bulge under the trackpad on a laptop is a strong and well-known indicator of a swollen lithium-ion battery.
According to CompTIA Core 1 (220-1201) mobile device hardware and troubleshooting objectives, laptop batteries are often located directly beneath the palm rest or trackpad area. When a lithium-ion battery begins to fail, it can swell due to internal chemical reactions, causing physical deformation of nearby components.
This swelling can interfere with the normal operation of the trackpad, leading to cursor control issues, clicking problems, or unresponsive behavior. More importantly, a swollen battery presents a serious safety risk, including the potential for overheating, leakage, or fire. For this reason, CompTIA emphasizes that battery replacement should be the first corrective action when physical swelling is observed.
Replacing the trackpad would not resolve the underlying pressure caused by the expanding battery. The motherboard and heat sink are unrelated to the physical bulge and cursor control symptoms described. Proper troubleshooting requires identifying and addressing the root cause, not the secondary symptom.
CompTIA best practices also stress safe handling and immediate replacement of damaged or swollen batteries to prevent further hardware damage or personal injury.
References:CompTIA A+ Core 1 (220-1201) Official Study Guide - Laptop Batteries, Mobile Device Troubleshooting, and Hardware Safety
NEW QUESTION # 306
A network operations analyst receives an automated alert regarding a server with an array. The analyst walks over to the server and sees a blinking orange light at the hard disk bay. The server is configured for RAID 1.
Which of the following should the analyst do to resolve this issue?
Answer: D
Explanation:
A blinking orange light typically indicates a failed hard drive in the RAID array. In RAID 1 (mirroring), you can replace the failed drive and rebuild the array without data loss.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.4 - RAID configuration and troubleshooting:
"In the event of a hard drive failure in RAID 1, replace the failed disk and allow the array to rebuild using the remaining mirrored disk." Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: RAID and Storage CompTIA Exam Objectives 220-1101, Domain 3.4
NEW QUESTION # 307
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