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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Interface | 16% | - Customize page layouts - Create and customize reports and dashboards - Create and customize list views - Understand Lightning Experience UI |
| Topic 2: Business Logic | 20% | - Create formula fields - Configure approval processes - Understand validation rules - Understand workflow rules and Flow - Create roll-up summary fields |
| Topic 3: Profile and Permission Sets | 12% | - Create and assign permission sets - Manage user profiles - Understand roles and role hierarchy - Configure field-level security |
| Topic 4: Data Modeling | 14% | - Create relationship fields (Lookup, Master-Detail) - Understand Schema Builder - Set field-level security - Create custom objects - Create custom fields (data types) |
| Topic 5: Data Management | 10% | - Use Data Import Wizard - Import and export data using Data Loader - Understand duplicate rules and matching |
| Topic 6: Analytics | 10% | - Build dashboards - Create and customize reports - Understand report types |
| Topic 7: Salesforce Platform Fundamentals | 10% | - Understand Salesforce object model - Navigate the Salesforce UI - Describe the Salesforce architecture - Explain the multi-tenant Salesforce platform |
| Topic 8: Salesforce Mobile | 8% | - Understand Salesforce Mobile app features - Configure compact layouts for mobile |
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NEW QUESTION # 36
An online retail company uses Sales Cloud and Marketing Cloud. The company's Salesforce associate needs help while working in Marketing Cloud and wants to hear other Salesforce professionals' opinions. They would like to post a question that anyone around the globe who is familiar with Salesforce can answer.
Which resource should they use?
Answer: A
Explanation:
The Trailblazer Community is the resource that the Salesforce associate should use to post a question that anyone around the globe who is familiar with Salesforce can answer. The Trailblazer Community is an online platform where Salesforce users, partners, employees, and experts can connect, collaborate, and learn from each other. The Trailblazer Community allows the user to ask questions, join groups, share ideas, access resources, and earn badges. Trailhead Academy is a resource that provides training courses, certifications, and learning paths for Salesforce users who want to enhance their skills and knowledge. Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features.
NEW QUESTION # 37
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
Answer: B
Explanation:
The easiest method to change the work hours information in the Salesforce org to reflect the new time zone is to go to Settings -> Personal Information -> My Work Information, and select the appropriate time zone from the drop-down menu.
NEW QUESTION # 38
A Salesforce associate wants to learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way.
Which resource should they use?
Answer: A
Explanation:
Trailhead is the resource that the Salesforce associate should use to learn more about converting leads to contacts in an asynchronous, gamified way. Trailhead is a learning platform that provides interactive, online, and free courses for anyone who wants to learn Salesforce skills and earn credentials. Trailhead allows the user to learn at their own pace, in their own time, and in their own way. Trailhead also provides gamification features, such as badges, points, and ranks, to motivate and reward the user for their learning progress.
Trailhead has a module called Lead Management that covers the topic of converting leads to contacts, among other topics. Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features.
Salesforce Help is not a learning platform, and it does not provide gamification features. The Trailblazer Community is a resource that provides an online platform where Salesforce users, partners, employees, and experts can connect, collaborate, and learn from each other. The Trailblazer Community is not a learning platform, and it does not provide gamification features.
NEW QUESTION # 39
Salesforce is built on objects like Account, Contact, and Opportunity.
What is a representation of an object?
Answer: B
Explanation:
A spreadsheet is a representation of an object, where the records are rows and the fields are columns. An object is a collection of records that have the same fields, such as account, contact, or opportunity.
NEW QUESTION # 40
Get Cloudy Consulting (GCC) has a Contact that works at two different Accounts.
How should GCC related this Contact to two Accounts?
Answer: B
Explanation:
Contacts to multiple accounts is a feature that allows a contact to be related to more than one account. This is useful for scenarios where a contact works at multiple companies or has different roles at different accounts.
Creating two contact records would result in duplicate data and confusion. Merging the two account records would not solve the problem of relating the contact to two accounts.
NEW QUESTION # 41
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