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Microsoft MB-240 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Field Service Functional Consultant
Exam Number:MB-240
Related Certifications:Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
Exam Duration:120 minutes
Passing Score:700 / 1000
Real Exam Qty:45-55
Certificate Validity Period:1 year (renewal available)
Available Languages:Japanese, English, Korean, Chinese (Simplified)
Exam Format:Short answer, Multiple-choice, Case studies
Exam Price:$165 USD
Sample Questions:Microsoft MB-240 Sample Questions
Exam Way:Pearson VUE testing center / Online proctored exam
Pre Condition:None required; recommended: basic understanding of Dynamics 365 and field service operations
Official Syllabus URL:https://learn.microsoft.com/en-us/certifications/exams/mb-240

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The benefit of obtaining the MB-240: Microsoft Dynamics 365 for Field Service Exam Certification

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q112-Q117):

NEW QUESTION # 112
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devicessent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent backto Azure IoT Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?

Answer: C


NEW QUESTION # 113
You need to install and configure Connected Field Service.
What is required?

Answer: D

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/connected- field-service


NEW QUESTION # 114
Drag and Drop Question
You are a new Dynamics 365 for Field Service Administrator for a manufacturing firm.
Your manager has asked you to configure the system to enable scheduling for maintenance of equipment at customer sites. It is against company policy to dispatch resources to sites with known issues such as credit or safety holds. Many site visits may require more than one technician to be sent for the repair.
Which resource scheduling component should be used for each task? To answer, drag the appropriate resource scheduling component to the appropriate task. Each resource scheduling component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 115
A customer service agent fails to solve a customer's issue over the phone.
The agent needs to converted the case to a work order in order to schedule a technician visit.
What is required to successfully convert a case to a work order?

Answer: B


NEW QUESTION # 116
You need to set up the system to meet LitWare's inspection requirements.
Which three actions should you perform in sequence in the Field Service app? To answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the order.

Answer:

Explanation:

Explanation:

To set up the system to meet LitWare's inspection requirements in the Field Service app, you should perform these three actions in sequence:
* Access the Inspection tab within Field Service app settings.
* Enable Analytics.
* Set Analytics Frequency to "Daily".
These steps will allow you to configure the inspection settings, enable analytics for inspections, and set the frequency of analytics to daily for regular updates. This will help LitWare Inc. to meet their inspection requirements effectively.


NEW QUESTION # 117
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