2026 High Pass-Rate ADM-201: Online Salesforce Certified Administrator Test

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Salesforce ADM-201 Exam Syllabus Topics:

Section	Weight	Objectives
Automation	15%	- Process Automation 1. Email alerts, field updates, tasks 2. Flow Builder, approval processes
Object Manager and Lightning App Builder	15%	- Lightning App Builder 1. App navigation and customization 2. Custom Lightning pages and components - Object customization 1. Page layouts, record types, business processes 2. Standard and custom objects, fields, relationships
Agentforce AI	8%	- AI capabilities 1. Agentforce setup and configuration 2. AI features and usage guidelines
Data and Analytics Management	17%	- Data management 1. Import, update, export, mass delete, backup 2. Data validation and quality tools - Reports and dashboards 1. Report types, creation, customization 2. Dashboard components and sharing
Sales and Marketing Applications	10%	- Marketing tools 1. Campaigns, campaign influence 2. Marketing automation capabilities - Sales Cloud features 1. Lead management, conversion, assignment rules 2. Opportunity management, stages, products, price books
Service and Support Applications	10%	- Knowledge and Communities 1. Community configuration and access 2. Knowledge base setup and usage - Case management 1. Support processes and entitlements 2. Cases, queues, assignment rules, escalation rules
Productivity and Collaboration	10%	- Activity management 1. Tasks, events, calendars - Mobile and integrations 1. Salesforce Mobile App capabilities 2. AppExchange and third-party integrations - Chatter 1. Feeds, groups, collaboration features
Configuration and Setup	15%	- User interface configuration 1. Declarative customization options 2. Navigation and global settings - Security and access 1. Profiles, permission sets, roles and sharing rules 2. Password policies and login access - Company settings 1. Default settings and organizational structure 2. Fiscal year, business hours, currency management

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Salesforce Certified Administrator Sample Questions (Q151-Q156):

NEW QUESTION # 151
The District Sales Director at Cloud Kicks wants to share the leaderboard component on his dashboard with his sales team.
What two actions should an administrator take to enable this functionality?
Choose 2 answers

A. Create a Chatter group for the Sales Team
B. Enable Opportunity Teams
C. Turn on Chatter Feed Tracking for Dashboards
D. Build a Reporting Snapshot

Answer: A,D

NEW QUESTION # 152
Sales management at Ursa Major Solar wants to allow users to create new account records with prepopulated values. Which feature should an administrator use to meet this requirement?

A. A workflow rule
B. A custom button
C. Formula fields
D. Default field values

Answer: D

NEW QUESTION # 153
At Ursa Major Solar, a flow is in place that sends a reminder email 30 days before the warranty expiration date. A customer renews their warranty for another three years.
What is the expected behavior of the email element in the flow?

A. The email is sent with the 30-day reminder criteria.
B. The email is not sent because the record no longer meets the criteria.
C. The email it not sent because the customers email address was missing.
D. The email is locked in the job queue until it meets the enters.

Answer: B

Explanation:
In the scenario where a flow sends a reminder email 30 days before the warranty expiration date, and a customer renews their warranty, the expected behavior of the email element in the flow would be:
* The email is not sent because the record no longer meets the criteria: Since the customer has renewed their warranty, the warranty expiration date has likely been updated to a new date three years in the future. Therefore, the record no longer meets the original criteria of being 30 days away from the expiration.
The other options do not accurately describe the expected behavior based on the given scenario.
References:
* Salesforce Help: Understand Flows
* Salesforce Trailhead: Automate Simple Business Processes with Process Builder

NEW QUESTION # 154
Which of the following is inline editing not supported?

A. Contact Phone Number
B. System Fields
C. List View
D. Related Lists
E. Case Stage
F. Read-Only Fields

Answer: B,D,F

NEW QUESTION # 155
Sales Rep and Sales Rep B view an Account report for all Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results.
What is the explanation for the discrepancy in the reports?

A. Sales Rep B needs to be assigned to the Sales Rep queue.
B. Sales Rep B needs to be assigned to the Sales Rep role.
C. Sales Rep B needs to be assigned to the Sales Rep profile.
D. Sales Rep B needs to be assigned to the Sales Rep permission set.

Answer: B

NEW QUESTION # 156
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