Free PDF Quiz 220-1202 - CompTIA A+ Certification Exam: Core 2 Perfect Test King

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security28%- Security fundamentals
  • 1. Zero Trust concepts
    • 2. Authentication and authorization
      • 3. Permissions and access control
        - Network and application security
        • 1. Firewalls and security appliances
          • 2. Wireless security protocols
            • 3. Encryption technologies
              - Threats and mitigation
              • 1. Data protection and disposal
                • 2. Malware types and removal
                  • 3. Social engineering prevention
                    Topic 2: Operational Procedures21%- Communication and professionalism
                    • 1. Customer service techniques
                      • 2. Incident reporting
                        • 3. SLA management
                          - Safety and compliance
                          • 1. Workplace safety procedures
                            • 2. Environmental controls
                              • 3. Privacy and regulatory compliance
                                - IT service management
                                • 1. Disaster recovery planning
                                  • 2. Documentation and change management
                                    • 3. Backup and recovery processes
                                      Topic 3: Software Troubleshooting23%- Mobile device troubleshooting
                                      • 1. App and OS update failures
                                        • 2. Performance and battery problems
                                          • 3. Connectivity and synchronization issues
                                            - Application and security troubleshooting
                                            • 1. Application crashes and errors
                                              • 2. Security-related issues and fixes
                                                • 3. Installation and compatibility problems
                                                  - Operating system issues
                                                  • 1. Update and driver failures
                                                    • 2. Boot errors and startup problems
                                                      • 3. System crashes and performance issues
                                                        Topic 4: Operating Systems28%- Windows installation, configuration, and management
                                                        • 1. File systems, partitions, and storage management
                                                          • 2. Windows 10/11 features and settings
                                                            • 3. Command-line tools and scripting
                                                              • 4. Device drivers and system updates
                                                                - macOS, Linux, and Chrome OS basics
                                                                • 1. System configuration and maintenance
                                                                  • 2. Installation and navigation
                                                                    • 3. Command-line operations
                                                                      - Mobile operating systems
                                                                      • 1. Android and iOS configuration
                                                                        • 2. Mobile device management
                                                                          • 3. App installation and security settings

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                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions (Q69-Q74):

                                                                            NEW QUESTION # 69
                                                                            A customer wants to be able to work from home but does not want to be responsible for bringingcompany equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)

                                                                            Answer: D,F

                                                                            Explanation:
                                                                            Comprehensive and Detailed Explanation From Exact Extract:
                                                                            To work remotely without physically transporting a workstation, the user needs:
                                                                            * C. RDP (Remote Desktop Protocol): Allows graphical remote access to a Windows PC at the office.
                                                                            * D. VPN (Virtual Private Network): Establishes a secure tunnel to access the corporate network remotely, making the internal PC reachable.
                                                                            A: SPICE is used in virtual machine environments and is not typically used for end-user remote desktop access.
                                                                            B: SSH is a text-based remote access tool used mostly for Linux systems.
                                                                            E: RMM (Remote Monitoring and Management) is used by IT administrators for support - not end-user remote access.
                                                                            F: WinRM is used for Windows remote management via PowerShell, not for full desktop access.
                                                                            Reference:
                                                                            CompTIA A+ 220-1102 Objectives 2.2 & 4.4: Compare and contrast security tools and remote access methods.
                                                                            Study Guide Section: Remote access tools - RDP and VPN for secure remote work


                                                                            NEW QUESTION # 70
                                                                            A technician follows the proper procedure for malware removal on an infected computer.
                                                                            However, the technician is unable to remove all the malware and decides to reload the OS.
                                                                            Which of the following should the technician select?

                                                                            Answer: A

                                                                            Explanation:
                                                                            A clean install removes the current OS and all existing data, ensuring all malware is eliminated from the system.


                                                                            NEW QUESTION # 71
                                                                            Which of the following is found in an MSDS sheet for a battery backup?

                                                                            Answer: A

                                                                            Explanation:
                                                                            Comprehensive and Detailed Explanation From Exact Extract:
                                                                            An MSDS (Material Safety Data Sheet), now commonly referred to as SDS (Safety Data Sheet), is a document that provides detailed information on the properties of a particular substance. It includes safety guidelines and emergency procedures related to handling, exposure, fire hazards, and first aid-not installation or configuration instructions.
                                                                            For a battery backup (UPS device), the MSDS would include emergency procedures such as what to do in case of a chemical spill, exposure to battery acid, or fire hazard due to overheating or chemical leakage. This ensures the safety of personnel and complies with hazardous materials handling regulations.
                                                                            Reference:
                                                                            CompTIA A+ 220-1102 Objective 4.1: Given a scenario, implement best practices associated with documentation and support systems information management.
                                                                            Study Guide Section: MSDS/SDS usage and safety documentation


                                                                            NEW QUESTION # 72
                                                                            A technician verifies that a malware incident occurred on some computers in a small office. Which of the following should the technician do next?

                                                                            Answer: D

                                                                            Explanation:
                                                                            Once a malware incident has been confirmed, the immediate next step is to contain the threat. Quarantining infected systems prevents the malware from spreading to other devices and isolates the malicious code for further analysis or remediation.
                                                                            B). Educating end users is important but occurs later in the incident response process.
                                                                            C). Disabling System Restore is part of cleanup, not containment.
                                                                            D). Updating and scanning should occur after the system is quarantined to prevent further infection or spread.
                                                                            Reference:
                                                                            CompTIA A+ 220-1102 Objective 2.5: Given a scenario, detect, remove, and prevent malware using appropriate tools and methods.
                                                                            Study Guide Section: Malware removal best practices - Step 2: Quarantine the infected system


                                                                            NEW QUESTION # 73
                                                                            The Chief Information Officer (CIO) is overseeing a project to integrate existing business processes to an enterprise resource planning system. The CIO identifies the scope of the change and provides it to the IT department. Which of the following is the first change management procedure to perform before measuring the impact to the systems?

                                                                            Answer: A

                                                                            Explanation:
                                                                            Risk analysis is the first step in the change management process before measuring system impact. It identifies potential threats, vulnerabilities, and the likelihood of adverse effects resulting from the change. Performing risk analysis ensures informed decision-making prior to further evaluation, testing, or implementation.


                                                                            NEW QUESTION # 74
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