How to Prepare For Salesforce Slack-Admn-201 Certification Exam?

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Objectives
Topic 1: Security and Compliance	- Data retention and compliance settings - Authentication and access controls
Topic 2: Integrations and App Management	- Salesforce and third-party integrations - Slack app installation and management
Topic 3: Channel and Collaboration Management	- Channel structure and governance - Messaging and collaboration features
Topic 4: Troubleshooting and Support	- Admin tools and diagnostic capabilities - Common workspace issues resolution
Topic 5: Workspace Administration	- Slack workspace setup and configuration - User provisioning and identity management

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Salesforce Certified Slack Administrator Sample Questions (Q63-Q68):

NEW QUESTION # 63
Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?

A. Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.
B. Members must have a sophisticated and complex password that is updated regularly.
C. Members must submit a verification code along with their password each time they sign in.
D. Members must use a biometric reader to authenticate with Slack.

Answer: C

Explanation:
Mandatory Two Factor Authentication (2FA) adds an extra layer of security to member accounts. When enabled, Slack requires that:
"Members must enter a verification code from an authentication app or text message after submitting their password to successfully sign in." This means each time members sign into Slack, they must provide both their password and a second factor, typically a code generated by a mobile authentication app or received via SMS. This prevents unauthorized access even if a password is compromised.
The other options (A, B, C) describe different security measures but do not accurately represent the behavior of 2FA as configured in Slack.
(Reference: Slack Administration Study Guide - Security and Compliance - Two Factor Authentication)

NEW QUESTION # 64
You've been working among a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and admin responsibilities such as channel administration, legal holds, and user management are overwhelming your small team.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)

A. Roles Admin
B. Compliance Admin
C. Users Admin
D. Channels Admin

Answer: A

Explanation:
According to Slack's role management documentation:
"Roles Admins have the ability to assign and manage system roles for members across the Slack organization." Compliance Admins (A) manage legal holds and data exports. Channels Admins (C) manage channel structures. Users Admins (D) manage member profiles and deactivations. Only Roles Admins manage assignment of admin permissions.
(Reference: Slack Administration Study Guide - System Roles Overview)

NEW QUESTION # 65
You're an admin for your company's Slack Enterprise Grid org.
There are now too many social channels in a single workspace, and employees report difficulty finding relevant customer information.
What do you recommend as a next step?
(Select the best answer.)

A. Delete or consolidate some of the social channels since there are too many.
B. Delete social channels that have been inactive for more than 90 days.
C. Create a new Social workspace, and move the relevant channels to that workspace.
D. Create a new Social workspace, and make all the channels multi-workspace.

Answer: C

Explanation:
Slack recommends:
"When social channels overwhelm the workspace and impact findability of work-related content, creating a separate workspace for social and community discussions helps maintain focus and discoverability." Simply deleting channels (B, D) risks damaging community culture. Making channels multi-workspace (A) doesn't solve workspace clutter - it just duplicates visibility.
(Reference: Slack Administration Study Guide - Workspace Design for Scalability and Discoverability)
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NEW QUESTION # 66
Your company is on the Slack Business+ plan and is interested in setting up SCIM provisioning in their identity provider (IdP) to more efficiently manage their Slack user base.
Which two benefits would the company gain from using SCIM provisioning? (Select the TWO best answers.)

A. Users only need to remember one set of credentials for all the applications they use.
B. They do not have to pre-provision any users; employees will automatically create an account when they attempt to log in for the first time.
C. They can deactivate users automatically from their IdP.
D. They can pre-provision Multi-Channel and Single-Channel Guests to their workspace.
E. They can sync custom profile fields to obtain more useful analytics about employees' Slack usage.

Answer: C,D

Explanation:
SCIM provisioning offers two major benefits:
"Automatically deactivating user accounts when they are deactivated in the identity provider (IdP)."
"Pre-provisioning Multi-Channel and Single-Channel Guests in Slack."
SSO (Option B) relates to authentication, not provisioning. Automatic account creation upon login (Option D) is tied to Just-in-Time (JIT) provisioning with SSO, not SCIM.
(Reference: Slack Administration Study Guide - SCIM Provisioning Benefits)
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NEW QUESTION # 67
Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid.
You want users to start working in Slack as soon as possible.
What is the best way to create new users so they can start working on your Enterprise Grid?

A. Downgrade your Slack plan to Business+ and turn off SSO.
B. Choose and configure your IdP before configuring single sign-on (SSO), since end users can't sign in to Enterprise Grid without SSO.
C. Use Slack's built-in authentication, which will prompt members to sign in using their email address and Slack password.
D. Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.

Answer: B

Explanation:
Slack requires:
"Enterprise Grid must use an identity provider (IdP) to manage authentication via SSO before users can sign in. SSO must be configured first for member access." Options A and B bypass the necessary authentication process and would create user confusion later.
Downgrading to Business+ (C) defeats the purpose of deploying Enterprise Grid.
(Reference: Slack Administration Study Guide - Preparing Identity Management for Enterprise Grid)

NEW QUESTION # 68
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