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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Cisco Unity Connection and Cisco Unity Express	30%	- Deployment and configuration 1. IVR implementation 2. Voice mail configuration 3. High availability and redundancy 4. System setup and integration - Troubleshooting 1. Integration faults 2. Message delivery problems 3. Call routing issues - Management and maintenance 1. User and mailbox management 2. Integration with CUCM 3. Backup and restore
Application Clients	25%	- Integration and features 1. Mobility and remote access 2. Voice and video features 3. Presence integration - Deployment and configuration 1. Client policies and settings 2. Cisco Jabber 3. Webex App - Troubleshooting 1. Feature availability problems 2. Media quality issues 3. Login and connectivity issues
Cisco Unified IM and Presence	30%	- Configuration 1. Federation configuration (XMPP, SIP) 2. Centralized deployment 3. Calendar integration 4. High availability 5. Persistent chat 6. Apple Push Notification Service - Troubleshooting 1. Notification service problems 2. Calendar integration errors 3. Federation connectivity 4. High availability failures 5. XMPP issues
Single Sign-On (SSO) for Collaboration Applications	15%	- SSO types in collaboration environment 1. Integrated Windows AD 2. Kerberos 3. Smart card authentication - SAML 2.0 components 1. Binding 2. Profiles 3. Assertion 4. Protocol - SAML SSO login process flow

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q50-Q55):

NEW QUESTION # 50
Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client. Which configuration addition to the end user profile resolves the issue?

A. "Standard CTI allows control of phones supporting rollover mode" and the "Standard CTI Enabled" group.
B. "Standard CTI allows control of phones supporting Xfer and conf" and the "Standard CTI Enabled" group.
C. "Standard CTI allows control of all devices" and the "Standard CTI Enabled" group.
D. "Standard CTI secure connection" and the "Standard CTI Enabled" group.

Answer: B

NEW QUESTION # 51
Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client Which configuration addition to the end user profile resolves the issue?

A. "Standard CTI secure connection" and the "Standard CTI Enabled" group
B. "Standard CTI allows control of all devices" and the "Standard CTI Enabled" group.
C. "Standard CTI allows control of phones supporting connected Xfer and conf and the "Standard CTI Enabled" group.
D. ""Standard CTI allows control of phones supporting rollover mode" and the "Standard CTI Enabled" group.

Answer: C

NEW QUESTION # 52
Refer to the exhibit.

Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?

A. NewYork_AA
B. Attempt Sign In
C. Arizona_AA
D. Opening_Greeting

Answer: C

Explanation:
"When Unity Connection receives a call, it first determines if it is a direct or forwarded call based on the call information that is sent by the phone system, and then applies the applicable call routing table. If the call information matches all of the conditions for the first rule, the call is routed as specified in the rule. If any of the conditions specified in the first rule are not met, the call information is then compared to the conditions of the second rule, and so on, until a rule is found that matches all the characteristics of the call." https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/administration/guide/10xcucsagx/10xcucsag080.html#pgfId-1129913

NEW QUESTION # 53
Refer to the exhibit.

The associated directory number is configured with Call Forward All to voicemail in Cisco UCM. When users call the directory number they hear the opening greeting. Which action should be taken to correct this issue?

A. Modify the Dialed Number condition from "Equals" to "In".
B. Modify the Call Forward All to the voicemail pilot.
C. Modify the Calling Number to 3005.
D. Modify the rule to a Forward Routing Rule.

Answer: D

NEW QUESTION # 54
Refer to the exhibit.

Which protocol is used for communication between Cisco IM and Presence and Microsoft Exchange Server?

A. POP3
B. XMPP
C. EWS
D. IMAP

Answer: C

NEW QUESTION # 55
......

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