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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Consulting Practices	7%	- Solution design and validation - Requirements gathering and analysis - Project lifecycle and delivery
Sales Lifecycle	23%	- Design sales and marketing processes - Build reports and dashboards for sales KPIs - Align solutions with business requirements, KPIs and challenges - Apply Sales Cloud features and related products
Sales Productivity and Integration	8%	- Third-party application integration - Collaboration and mobile solutions - Email and productivity tools integration
Practical Application of Sales Cloud Expertise	33%	- Opportunity management, products, price books and quotes - Account and contact management - Territory management and forecasting - Security and sharing configuration - Lead management and conversion
Data Management	8%	- Data quality and scalability considerations - Data migration and integration planning - Manage large data volumes and cross-system data flows
Implementation Strategies	15%	- Determine deployment and change management approaches - Plan and manage implementation projects - Evaluate declarative vs custom development options

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Salesforce Sales-Cloud-Consultant技術内容 & Sales-Cloud-Consultant学習関連題

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Salesforce Certified Sales Cloud Consultant 認定 Sales-Cloud-Consultant 試験問題 (Q100-Q105):

質問 # 100
Cloud Kicks has a lengthy and complex sales cycle. Opportunities have stages that sales reps must move a deal through, as well as indicate the probability of winning the sale. The sales manager presently uses sales stages and probability for forecasting and wants to simplify the process of reporting on projected sales for the sales team. Which approach should a Consultant recommend to streamline forecast reporting?

A. Reduce the number of Opportunity stages and report on probability.
B. Align forecast categories to multiple Opportunity stages and report on forecast category.
C. Reduce the number of opportunity stages and report on forecast category.
D. Align Opportunity stages with probability and use collaborative forecasts for reporting.

正解：B

質問 # 101
How is ROI calculated for campaigns?

正解：

解説：
ROI, which is expressed as a percentage, is calculated as the net gain. Calculation is: Total Value Won Opportunities - Actual Cost/ Actual Cost.

質問 # 102
Universal Containers is devising a separate sales methodology to upsell service contracts to its existing customer base. The company would like to track and report on these deals separately from other deals. What should a consultant recommend to meet this requirement?

A. Add upsell as a stage and create a summary report by opportunity stage
B. Create an opportunity record type and sales process for reporting on these deals
C. Create separate page layout and report to flag and report on these deals
D. Create a customer filed on opportunity to flag and report on these deals.

正解：B

質問 # 103
The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi-factor authentication.
What should a consultant recommend analysing adoption?

A. Open the Lightning Usage App.
B. Run the Salesforce Optimizer.
C. Create a report for the Login History object.
D. Review the Setup Audit Trail.

正解：A、B

質問 # 104
Cloud Kicks uses channel partners for selling and servicing its "Shoe of the Month" club. As the number of Leads has increased, Cloud Kicks has seen a decrease in partner satisfaction regarding the quality of Leads, and a noticeable decrease in the Lead conversion rate. What can be done to increase partner satisfaction with the Leads being shared?

A. Utilize the lead score on the Find Duplicates button, and then assign the Leads with a score in the high category
B. Configure a cross-object validation rule to ensure that all fields on the Lead record are populated with data.
C. Configure Einstein Insights prior to Leads routing to the partner channel.
D. Utilize the Partner Lead Validator to populate a Lead store and assign to a partner channel queue
E. Configure a custom lead score field to assess Lead quality, that assign the Leads that exceed this score to partners

正解：E

質問 # 105
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