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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Design for Scale9%- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
- Describe the characteristics of an Enterprise Grid Sandbox.
- Recommend when to add support for channels that are shared externally with Slack Connect.
Topic 2: Design for Security19%- Identify the steps you could take to make your app communicate securely in Slack.
- Design for security.
- Request the appropriate tokens for your app's use case.
- Store and retrieve data and tokens safely.
- Implement the OAuth installation flow.
- Request the appropriate scopes for your app's use case.
Topic 3: Apps in the Slack Platform7%- Recommend how to automate and enhance operations on a Slack workspace.
- Identify when to set up a team to collaborate on a Slack app.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
Topic 4: APIs for Managing Your Slack12%- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Monitor workspace events with the Audit Logs API.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Use the SCIM API to manage Slack users and user groups.
Topic 5: Tools5%- List some use cases for Slack Developer Tools (SDT).
- Recommend when to use sample code and external resources.
- Explain the purpose and value of Block Kit Builder.
- Recommend when to use the Bolt development framework to build Slack apps.
Topic 6: Core Development (Workflows, Modals, Interactivity)48%- Handle interactive payloads and events effectively.
- Develop interactive components such as modals and home tabs.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Integrate Salesforce data with Slack applications.

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Salesforce Certified Slack Developer Sample Questions (Q45-Q50):

NEW QUESTION # 45
What Slack feature lets a user trigger an app action via a right-click or lightning bolt menu?

Answer: B

Explanation:
Slack shortcuts provide explicit entry points that users can invoke to start application functionality. Slack supports two principal shortcut types: global shortcuts and message shortcuts. Global shortcuts can initiate functionality without requiring an existing message context, while message shortcuts are attached to individual messages and appear in the message context menu. When a shortcut is invoked, Slack sends an interaction payload to the application containing contextual information and a `trigger_id`, which can be used to open a modal or continue another interactive flow. Webhooks are message-delivery mechanisms rather than user action entry points. OAuth scopes define permissions, while manifests describe application configuration. Consequently, Shortcuts is the Slack feature specifically designed to let users invoke application actions from Slack UI locations.


NEW QUESTION # 46
If you need to build a Slack app that should update in real-time whenever someone reacts to a message in a channel, which API should you use?

Answer: A

Explanation:
Events API subscribing to reaction_added events The Events API, particularly subscribing to reaction_added events, is the most appropriate choice for an app that needs to update in real-time in response to message reactions. It allows the app to listen for and act on these specific events as they happen.
Why not the other options:
*The reactions.add method of the Web API is used to add reactions to messages, not to listen for reaction events.
*The RTM API, while it supports real-time messaging, is less efficient and less recommended compared to the Events API for new applications.
*The conversations.history method of the Web API retrieves the history of messages in a conversation and does not provide real-time event listening.


NEW QUESTION # 47
Your company is developing a Slack app to streamline the employee feedback process. The app should allow for easy submission and review of feedback.
Which feature aligns best with Slack's architecture for this purpose?

Answer: B

Explanation:
Create a private feedback submission form using a modal, with results sent to a designated HR channel Using a modal for private feedback submission ensures confidentiality and user-friendliness. Sending the results to a designated HR channel allows for organized review and handling of feedback while respecting privacy.
Why not the other options:
*Posting feedback in a company-wide channel can lead to privacy issues and may discourage honest feedback.
*It involves using an external tool, which reduces the seamless integration and interaction within Slack.
*Posting feedback in any channel could compromise confidentiality and result in disorganized feedback collection.


NEW QUESTION # 48
A company is developing a Slack app for internal job postings. The app should allow employees to easily access and apply for posted jobs.
Which method would be the most effective user entry point for accessing job postings?

Answer: B

Explanation:
Create a dedicated job posting channel and use message buttons for each posting to access application forms A dedicated job posting channel with message buttons for each posting is an intuitive and centralized way for employees to access job applications. This approach allows for easy access and visibility, encouraging engagement.
Why not the other options:
*Sending job postings via direct messages to all employees can be intrusive and overwhelming.
*A slash command, while useful, might require employees to remember specific commands and does not provide the same level of visibility as a dedicated channel..
*Requiring navigation to the App Home adds unnecessary steps and reduces the visibility and accessibility of the job postings.


NEW QUESTION # 49
During the OAuth flow in a Slack app, how should you securely retrieve the OAuth access token provided by Slack?

Answer: A

Explanation:
Use an intermediary server to receive the token and pass it to the app's front-end securely Using an intermediary server to securely handle the OAuth access token is the safest method. The server can receive the token and then securely pass it to the application's front end, minimizing the risk of token exposure or interception.
Why not the other options:
*Directly retrieving the token from the front-end interface can expose it to security risks.
*Extracting the token from URL parameters can lead to vulnerabilities like token leakage or interception.
*Having the token emailed for manual retrieval is not secure and does not align with best practices for handling OAuth tokens.


NEW QUESTION # 50
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