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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

Section	Weight	Objectives
Patient Engagement and Clinical Operations	30%	- Manage clinical encounters and assessments - Configure patient timelines and milestones - Implement care plans and care teams - Configure patient management workflows
Clinical Data Model and Interoperability	20%	- Explain interoperability and FHIR integration - Understand the clinical data model - Configure clinical objects and relationships
Health Cloud Basics and Administration	20%	- Explain the capabilities of Health Cloud - Configure Health Cloud settings and custom metadata - Manage Health Cloud permissions and sharing
Health Cloud Analytics and Reporting	15%	- Implement clinical analytics - Utilize Health Cloud for operational insights - Configure Health Cloud reports and dashboards
Provider Relationship Management	15%	- Manage referral management - Implement provider search and matching - Configure provider network management

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Salesforce Health Cloud Accredited Professional Sample Questions (Q17-Q22):

NEW QUESTION # 17
Which three business process are supported by Salesforce HC utilization Management? (Choose 3)

A. Appeals
B. Ticketing
C. Admissions
D. Physician Request
E. Drug Request

Answer: A,C,E

Explanation:
Reference and details below.

NEW QUESTION # 18
Which Feature would an administrator setup to help their sales team view all provider related to a specific ..........

A. Practitioner Relationship
B. Provider Relationship
C. Provider Cards
D. Provider Search

Answer: A

NEW QUESTION # 19
What is the recommended approach to create patients' records used in HC?

A. Use Patient Data Import Wizard for importing up to 50,000 records.
B. Patient object to convert leads into contacts.
C. Create as Person Accounts or Leads for referrals
D. Create patient records using Patient Loader WizarD.

Answer: C

NEW QUESTION # 20
A pharma company wants the ability to:
* Upload a patient's insurance card, including automatic Member Plan record creation
* Run a benefits verification check
* Schedule on behalf of the patient with a provider
Which set of Health Cloud capabilities should enable the company to build this business process?

A. Utilization Management, Care Management, Intelligent Document Automation, Intelligent Appointment Management
B. Intelligent Appointment Management, Benefits Verification, Intelligent Document Automation, eFax Integration
C. Inte,l'9ent Document Automation, Intelligent Appointment Management, Intelligent Document Reader, Benefits Verification
D. Virtual Care, Intelligent Appointment Management, Intelligent Document Automation, Intelligent Document Reader

Answer: C

Explanation:
The business process requires a combination of capabilities for handling patient insurance cards, benefits verification, and appointment scheduling. The following Health Cloud capabilities are recommended:
Intelligent Document Automation:
Automates the processing of uploaded documents, such as insurance cards.
Intelligent Document Reader:
Reads data from documents and creates corresponding records (e.g., Member Plan records).
Benefits Verification:
Runs real-time verification checks on insurance plans and coverage.
Intelligent Appointment Management:
Facilitates scheduling appointments on behalf of the patient with the provider.
Why Other Options Are Incorrect:
A & B: These options exclude critical elements like Intelligent Document Reader.
D: Utilization Management and Care Management are unrelated to the stated requirements.
Reference:
Intelligent Document Automation Overview
Intelligent Appointment Management Overview
Benefits Verification Overview

NEW QUESTION # 21
A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?

A. Using Previously Submitted Responses
B. SMS Assessment Completion
C. Digital Signature Capture
D. Adding a QR Code
E. FHIR Question Bank

Answer: A,C,E

Explanation:
To enhance their assessment functionality with Discovery Framework, a consultant should configure the following capabilities with Health Cloud out-of-the-box:
Using Previously Submitted Responses: This capability allows users to pre-populate assessment questions with responses from previous assessments, saving time and effort. Users can also edit the responses if needed1.
Digital Signature Capture: This capability allows users to capture electronic signatures from patients or other parties on the assessment form, ensuring consent and compliance. Users can also view and download the signed document as a PDF file2.
Adding a QR Code: This capability allows users to generate a QR code for the assessment form, which can be scanned by patients or other parties to access and complete the assessment on their mobile devices. Users can also track the status of the QR code and send reminders if needed3. FHIR Question Bank or SMS Assessment Completion are not capabilities that are available with Health Cloud out-of-the-box.

NEW QUESTION # 22
......

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