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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Policies and Settings | 22% | - Analytics and dashboard usage - Security and compliance configurations - Slack Connect and app approval settings - Identity and access management |
| Topic 2: Learning and Enablement | 18% | - Plan and execute rollout strategies - Design training programs for users and admins - Create learning materials and resources - Support adoption and troubleshoot issues |
| Topic 3: Discovery | 10% | - Communicate Slack value proposition - Assess organizational readiness - Gather and analyze client requirements |
| Topic 4: Channel Strategy | 10% | - Design channels for collaboration and workflows - Apply use cases and best practices - Channel naming conventions and structure |
| Topic 5: Governance Structure | 8% | - Establish governance policies - Manage workflows and processes - Define admin and owner roles |
| Topic 6: Delivery and Migration | 17% | - Plan and execute migration from other platforms - Understand implementation best practices - Define roles and responsibilities |
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NEW QUESTION # 89
A healthcare organization using Slack needs to ensure that their communication practices comply with HIPAA. What key feature should they enable in Slack to best meet HIPAA compliance requirements?
Answer: B
Explanation:
Integrating Slack with a HIPAA-compliant archiving tool is essential for healthcare organizations to ensure that their communication practices meet HIPAA requirements, which involve secure storage and handling of health information.
NEW QUESTION # 90
Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?
Answer: A
Explanation:
The best recommendation is to collaborate through multi-workspace channels. The scenario requires long- term collaboration across departments that sit in different workspaces, including finance and legal, while keeping the acquisition private. Multi-workspace channels are designed for this Enterprise Grid pattern because they allow a channel to exist across selected workspaces without forcing every participant into a new workspace or duplicating conversations across separate channels. The channel can be private, tightly scoped, and available only to the required participants from each relevant workspace. Option A creates a separate hidden workspace, but that is heavier than necessary and can isolate work from the departments' existing collaboration context. Option C introduces public channels for acquisition work, which is inappropriate because the acquisition is confidential. Option D puts everything in a global workspace, which risks over- centralizing sensitive work and may not align with the departments' existing workspaces. Multi-workspace channels preserve confidentiality while supporting cross-functional collaboration in place.
Reference topic: Grid Design - multi-workspace channels, confidential cross-functional collaboration, private channel design, and Enterprise Grid workspace architecture.
NEW QUESTION # 91
You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?
Answer: A
Explanation:
The correct answer is B . After an Enterprise Grid migration, users may belong to different workspaces inside the same grid. A public channel is discoverable only to members who have access to the workspace where that channel exists, unless it is made available as a multi-workspace or org-wide channel. In this scenario, some users can find and join the training channel, while others cannot. That pattern strongly indicates the channel itself is public, but it lives in a workspace that not all attendees belong to. Option A is possible in isolated cases, but it would not explain a consistent split across attendees. Option C is irrelevant because Slack Connect is used for collaboration with external organizations, not internal training-channel discovery.
Option D would prevent users from joining through search unless invited, but it would generally affect all attendees who were not invited. The training setup should either invite all participants or place the training channel in a workspace accessible to the full training audience.
NEW QUESTION # 92
A large enterprise is planning to introduce Slack as its new communication platform. What should be a key component of their rollout communication plan to ensure successful adoption across the organization?
Answer: B
Explanation:
A phased communication strategy is essential for a successful Slack rollout in a large enterprise.
It should start with awareness campaigns to build interest, followed by detailed training sessions for effective usage, and ongoing support to address post-launch queries and issues. This comprehensive approach ensures employees are well-prepared and supported throughout the transition.
NEW QUESTION # 93
If users report difficulty in adapting to Slack's interface after migration, what should be the consultant's immediate action?
Answer: C
Explanation:
The immediate action should be to offer additional targeted training sessions. These sessions should focus specifically on the aspects of Slack's interface that users are finding challenging.
This approach helps in addressing user concerns directly and facilitates a smoother adaptation to the new platform.
NEW QUESTION # 94
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