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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Environmental management system (EMS) and ISO 14001 requirements | 13.75% | - Emergency preparedness and response - Environmental objectives and planning to achieve them - Operational planning and control - Support: resources, competence, awareness, communication, documented information - Leadership and commitment, environmental policy - Continual improvement and nonconformity corrective action - Monitoring, measurement, analysis, and evaluation - Compliance obligations and planning actions - Internal audit and management review - Environmental aspects and impacts - Context of the organization and interested parties |
| Topic 2: Fundamental audit concepts and principles | 15% | - Audit principles: integrity, fair presentation, due professional care, confidentiality, independence, evidence-based approach - Roles and responsibilities in audit activities - Audit types and characteristics - ISO 19011 and ISO/IEC 17021-1 guidelines and requirements |
| Topic 3: Fundamental principles and concepts of an environmental management system (EMS) | 11.25% | - Define management system, environmental management system, and integrated management system - Discuss the advantages of an EMS based on ISO 14001 - Describe the certification process and the roles of involved parties - Explain the use and applicability of ISO 14001 - Explain the relationship between ISO 14001 and other standards and regulatory frameworks |
| Topic 4: Closing an ISO 14001 audit | 13.75% | - Archival, maintenance, and protection of audit records - Closing meeting - Audit report preparation and distribution - Audit completion and follow-up activities |
| Topic 5: Conducting an ISO 14001 audit | 22.5% | - Audit findings and nonconformity identification - Opening meeting - Audit team meetings and analysis of findings - Interviewing and communication during audit - Audit evidence collection and verification techniques |
| Topic 6: Preparing an ISO 14001 audit | 11.25% | - Audit program and audit plan preparation - Assigning audit team responsibilities - Document review and working documents - Establishing audit objectives, scope, and criteria |
| Topic 7: Managing an ISO 14001 audit program | 12.5% | - Establishing and maintaining an audit program - Monitoring and reviewing audit program performance - Performance indicators for evaluating an audit program - Audit program objectives and resource allocation |
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NEW QUESTION # 77
ABC is a large lubricant oils manufacturer located in country A. Due to tax exemption and other economic issues, they decided to move the whole plant to a neighbouring country B. They moved every single piece of the plant (equipment, systems); the new plant has the same layout, the same dimensions, the same suppliers of raw materials and the same customers. Even more, most personnel accepted to move to country B.
They operate a third-party certified EMS; the certificate was transferred to the new plant after a half-day audit from the certification body. You are auditing ABC's EMS in the new location, representing ABC's largest customer. When interviewing the Environmental Manager (EM), you ask:
You: Can I see the plan you developed to keep under control the impact of the EMS due to the change of site?
EM: We listed all elements and processes of the EMS that might need to be changed and selected those that we considered needed a careful review and probably a revision.
Below you will find that list; select six that you consider will need to be revised.
Answer: C,F,G,H,J,K
NEW QUESTION # 78
You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift, from 10 pm to 6 am. You interview the Production Manager.
You: How did you carry out this change and how did you evaluate the impact on ABC's EMS?
PM: It was very simple, we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you...
Answer: A,E,F,G,H,I
Explanation:
The correct six questions are A, B, D, F, H and I .
Opening a third shift is a significant operational change, even if the products, materials and processes remain the same. The scale, timing and conditions of operation have changed. This can affect energy use, waste generation, noise impacts, emergency arrangements, operational controls, interested parties and the internal audit programme.
A). Revised the internal audit programme - Correct
The internal audit programme should consider changes affecting the organisation. A new night shift may need to be included in the audit programme because environmental controls may operate differently at night. ISO
/TC 207's reviewed interpretations confirm that the EMS audit programme considers environmental importance, organisational changes and previous audit results.
B). Reviewed the environmental objectives - Correct
Environmental objectives should remain relevant to significant aspects and environmental performance. If production has increased, objectives related to waste, energy, liquid waste or noise may need to be reviewed or updated.
D). Evaluated the extra amount of waste that will be generated - Correct The Production Manager's statement is incomplete. The same process can still create greater environmental impact if it operates for more hours. More production may mean more solid waste, liquid waste and energy consumption.
F). Reviewed the needs and expectations of interested parties - Correct A night shift may affect interested parties differently, especially because loud noise is a significant environmental aspect. Neighbours, regulators, landlords, customers or local authorities may have expectations or requirements linked to night-time operations.
H). Reviewed the emergency response plans - Correct
Emergency arrangements may need revision because the site now operates during the night. Staffing levels, trained emergency responders, spill response, fire response, external communication and access to emergency services may differ during the 10 pm to 6 am shift. ISO/TC 207 interpretations also confirm that relevant information and training on emergency preparedness and response apply to persons working under the organisation's control where appropriate.
I). Reviewed the documented operational procedures - Correct
Operational procedures and controls should be reviewed to confirm that environmental controls are effective on all three shifts. ISO/TC 207 interpretations confirm that ISO 14001 clause 8.1 remains focused on planning and controlling operations associated with significant environmental aspects, compliance obligations, risks and opportunities, and environmental objectives.
Why the other options are not selected:
C may be useful, but it is not one of the strongest ISO 14001 change-impact questions in this scenario.
E is not correct because ISO 14001 does not specifically require a formal documented plan every time the EMS changes.
G is too broad as written; affected responsibilities may need review, but reviewing "all roles" is not the best key question compared with the six selected.
NEW QUESTION # 79
Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeded regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
When reviewing the nonconformity report files, you find that the organisation is facing a legal dispute with the environmental authority over multiple breaches of environmental legislation.
Select the three best options for how this dispute should be handled by the organisation through its EMS.
Answer: A,E,F
NEW QUESTION # 80
A multi-level shopping centre is open every day to the public from 09:00-21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.
You continue the interview and find that energy consumption has increased steadily over the past five years.
Select the two statements that are true.
Answer: A,F
NEW QUESTION # 81
Showitoff is an organisation specialising in the design and production of wall decorating materials for the domestic market. During an ISO 14001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. They are lying on an oily floor. When asked about it, the EMS Manager states that he presumes that the materials come from maintenance work.
The auditor interviews the Maintenance Manager in his department. He notes that shelves containing various spares are well labelled and neatly stacked. He asked about the "dump" outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the "dump" might be classed under regulations as a landfill site, which requires an operating licence. The Maintenance Manager is not aware of such a licence.
Which three statements represent good audit practice?
Answer: A,B,G
NEW QUESTION # 82
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