New CSSBB Test Question | Exam CSSBB Preparation

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ASQ CSSBB Exam Syllabus Topics:

SectionObjectives
Topic 1: Six Sigma and Organizational Goals- Organizational goals and Six Sigma projects
- Lean principles and Six Sigma integration
Topic 2: Measure Phase- Process mapping and measurement systems
- Measurement system analysis (MSA)
- Process capability analysis
- Data collection and sampling methods
Topic 3: Improve Phase- Design of experiments (DOE)
- Lean tools and process optimization
- Solution generation and selection
Topic 4: Define Phase- Voice of the customer (VOC) and CTQ
- Project charters and stakeholder analysis
- Project identification and selection
Topic 5: Analyze Phase- Failure modes and effects analysis (FMEA)
- Root cause analysis
- Regression and correlation analysis
- Hypothesis testing
Topic 6: Control Phase- Control plans
- Monitoring and sustaining improvements
- Statistical process control (SPC)

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ASQ Six Sigma Black Belt Certification - CSSBB Sample Questions (Q140-Q145):

NEW QUESTION # 140
Find Cp and Cpk.

Answer: C


NEW QUESTION # 141
Which of these is not a primary cause for Non-normal Data?

Answer: E


NEW QUESTION # 142
Which of the following activities will provide the most complete voice of the customer?

Answer: B

Explanation:
The correct answer is B. Conducting customer focus groups . The CSSBB VOC material lists several methods for collecting customer information, including surveys, focus groups, interviews, complaint systems, market research, and shopper programs . Among the given answer choices, focus groups provide the most direct and complete access to the customer's own voice because they allow interactive discussion, clarification, follow-up questions, and deeper exploration of needs, expectations, and perceptions.
Complaint data are useful but limited, because they capture only customers who chose to complain and usually focus on negative experiences. Interviewing sales representatives provides a secondhand view rather than the customer's direct voice. Reviewing sales trends may reveal market behavior, but it does not explain customer requirements in depth. The CSSBB source emphasizes identifying customer requirements accurately and avoiding bad data from the wrong sources. Therefore, among the listed options, customer focus groups provide the most complete VOC input. The verified answer is B .


NEW QUESTION # 143
A team is concerned that the read-write time on their hard drives will be affected by a mandated repair. The team collects data on hard drives before and after they are repaired. To determine the performance differences on each drive, which of the following tests should be used?

Answer: B

Explanation:
The correct answer is B. Paired t test . The key phrase in the question is that the team measures the same hard drives before and after repair. In CSSBB statistics, a paired t test is used when data are taken in pairs
, with a difference calculated for each pair. The CSSBB source states that the paired t test "tests the difference between 2 sample means" when the "data is taken in pairs," and that a different d is calculated for each pair.
This is exactly a before-versus-after situation on the same units, so the observations are dependent , not independent. The supplemental material also explains paired sampling as pre-test/post-test measurements on the same element , which confirms that this is not an ordinary two-sample independent t test. ANOVA is used for comparing three or more means, and the F test is used to compare variances. Therefore, the proper CSSBB-aligned test for performance differences on each drive is the paired t test .


NEW QUESTION # 144
As a means of measuring the effects on other areas of a process as a result of changes in the primary metric we also define and track ________________.

Answer: D


NEW QUESTION # 145
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